our two bedroom was perfect for our family. pool/jacuzzi great for us and the kids.

overall property very nice and staff great. early check in was great and smooth.

loved the breakfast

the breakfast was delicious, with every nourishing food imaginable

was clean and comfortable and the food in twiggs (the bar restaurant upstairs) was terrific

loved the attention to detail, the historic feel, the coziness, the breakfast in the morning and the complimentary wine in the evening

location was great. hotel had lots of character and parking seemed ssecure.

they accommodated all requests i had and being able to order room service from the restaurant was a pleasant surprise

outdoor facilities, we took advantage of the privileges at the sister property

beautiful property, friendly service, easy parking, clean and quiet with great rooms.

staff and feeling of home and kitchen

the room design was good with a small kitchen and a sofa bed

loved having a kitchen, and the hotel is close to ever single store and amenity you could imagine, including a ski

- it was clean, they provided breakfast, and the beds are so comfortable

breakfast was over when i got there; thought i had until 10; ended at 9:30

i understand with having kids, that's why i requested a room on the first floor so we won't get a complain

parking is ample

horrible service probably due to staffing issues with kids back at school and the fall out from the pandemic

so no bath if you have small kids

horrible service probably due to staffing issues with kids back at school and the fall out from the pandemic

room service food came barely warm

great full breakfast in a lovely restaurant space, complementary valet parking, nice fully equipped work out room

hotel is in a good location with friendly staff, valet parking, complementary breakfast and large, clean rooms

mini bar was well stocked with a nice variety of items

love that parking and breakfast are included

loved the convenience and the bar staff was fantastic!

clean fitness center and swimming pool

the hotel was overun with kids that made the pool area unusable as well as the gym

wish they had a hot tub. also the bar service was terrible they need more staff

wish pool was bigger as it was filled with kids

the breakfast was different everyday which was so nice

the staff was so helpful and kind especially the kitchen lady who was always checking in on us

the 2 level bedrooms plus having 2 bathrooms was the best and the complete kitchen ?

the breakfast staff was also very nice and the food was

mon-wed complimentary beer, wine, and dinner. breakfast selection is wonderful

we love the breakfast too

kitchen was great with table, bench, chair and nice large window

everything good rooms great pool.

room, clean, breakfast, staff

spacious room up to date room and facilities comfortable bed good breakfast

location and comfortable bed and breakfast was great.

they also had yard games for the kids to play

the shuttle from airport was not available when we arrived

breakfast ended too early

the breakfast wasn’t complimentary. would have been nice to eat for free

too much to like - shuttle was unavailable to airport - which is why i booked this location

it's worth the money if you have business locally, in house bar and restaurant

too much to like - shuttle was unavailable to airport - which is why i booked this location

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

i do not recall the drivers name( airport shuttle)however, he deserves an honorable mention as well

i like best was the place period it was very beautiful, my kids and families had fun

the pool was a great size for the kids

free breakfast

the suite was very nice with french doors separating the bedroom from the living room & kitchen

and of course there were other people there but i was the only one to have a complaint that my kids were too loud not cool

cleanliness, room service from excellent italian restaurant next door, nail salon next door - handy as i had

inn , comfy beds, friendly and helpful staff, room service from the excellent italian restaurant next door, great

authentic italian with fresh seafood also does the room service

to figure out how to get room service

bed was comfy. breakfast waa very good. staff were friendly and helpful.

breakfast is a nice concept for early morning travelers was a disappointment especially considering

there was no breakfast due to covid-19 restrictions, but that was understandable

pool was comfortable

i am a swimmer so it was nice to be able to continue that and swim laps at the pool

the shuttle driver was wonderful

the early morning room service delivery man is excellent.

atmosphere depressing in bar and food poor

i enjoyed how pleasant room service was and enjoyed the shuttle

fitness area and pool

friendly, plush bed and pillows, bar and grill, room service

there was a wide variety of food for breakfast

the gym was good.

the shuttle to airport

location to the airport and airport shuttle offered

great location. good shuttle to the airport. easy check in and out. near a great restaurant.

the breakfast was scrumptious too

breakfast was better than average, lots of choices and well maintained by the staff

the pool was nice and there was a fun little basketball court near the pool

waking up to a hearty and delicious breakfast each morning was an added bonus that made the stay even more enjoyable

basketball court and pool

pool is great

by, the staff was okay not very pleased with them but over all everything was great including the pool

thanks for fixing the cable of tv, pool is excellent

outdoor pool was a bonus but we unfortunately did not have time to try it out

the property itself was nice. pool was good. next to the airport a lot around you.

did not offer breakfast even though the website says it does, pool didn't have water in it (kids were bummed), the other bedroom did not have ac

it's next to the office/lobby and you can hear guests waiting for the shuttle at 4 am

airport shuttle starts at 3:15--a real help for my flight boarding at 5:15

location to airport was great, help setting up the shuttle was much appreciated

in only one room, so the kids slept in a cold room and the other room temperature was little hot but ok

close to rail & buses not far from city centre laundry facilities

several doors were propped open so the kids could run from room to room

cleanliness, comfort breakfast

clean, good. clean. breakfast options great

they have a small gym, nice breakfast in the morning, the had free newspapers

we did have the service elevator but needed to travel thru the kitchen area several times a day

quirky but nice room was spacious with a kitchenette and a sofa, and had a small snack offering in the room which we used as we were

they closed the bar down at 1130

restaurant or bar really poor continental breakfast

a single bottle of water is charged... for a luxury hotel.. no room service

boxed breakfast items only included very high calorie and high sugar items like packaged apple danish,

no breakfast because of covid

only thing that went wrong was breakfast every thing was lukewarm and only one staff person working that day

the huge room and fully equipped kitchen. friendly staff

the convenience of having a full kitchen stocked with cookware and dishware/utensils is wonderful for those staying multiple nights

the full breakfast is the best

the complimentary breakfast is good

we loved the size of the room and the breakfast.

loved the beds and pillows, very clean and great breakfast.

pool was great

the breakfast is totally unhealthy. there was a very unpleasant smell when i entered the room.

full kitchen. beautiful property, quiet. close to the highway

this is the first time we had to request dishes to use in the kitchen of an extended stay hotel

location was nice. more options for breakfast would be nice.

pet friendly, good location (safe area, near interstate), kind staff, facilities on site (gym, laundry)

staff fair price for myself and not a high cost for my doggie i don't go to places with high pet fee this was very

plenty of parking space

the room service was very attentive and resolve immediately.

great staff! customer service excellent! rooms are spacious and comfortable. plenty of parking

plenty of parking

there is a laundry room and a gym

breakfast is good very clean

we couldnt enjoy the pool with our kids bc there were about 20 kids in the miniature poor acting like wild animals and pouring red

pool was cold, not able to use but things happen

didn't realize i booked a room with one king bed and we are a family of two adults and two kids

fitness room had high quality equipment and was open 24 hours a day

it was a spacious room. comfortable for my kids.

other people kept interrupting my sleep and kids yelling hitting doors walls

the ppl next to me and asked for another room they were just loud and screaming they had little kids

early check in

there were very noisy families with multiple kids making constant excessive noise

food and service at breakfast and at the bar were excellent

the bar only open 5-10

the bar staff was awesome and the front desk clerk was the best

told me i shouldn t have parked near the neighboring hotel

i wish it was a little less expensive. and i was hoping for room service.

the breakfast was good and the evening 'snack' could be your

coffee mate at breakfast and happy hour

pool was a bit small and would have been nice to have some pool toys

wish they had an oven in the kitchen but everything else was great

to add: very clean room with kitchenette, pleasant staff and great amenities

was good, hotel is spotless as it was opened only this spring, nice staff, great warm pool and hot tub at the hotel next door that you can

my only complaint was that we would have had to walk outside to go to the indoor pool and in november that wasn't happening

excellent breakfast. clean room. good pool.

pool in other building..

clean, comfortable, welcoming staff, easy parking. bar & restaurant has amazing food and drinks.

the price of the room. the no pet fee was great. walking distance to eateries. great dog area.

early check in

the breakfast had a lot of variety and was excellent

pool and breakfast

early check in ( hilton honors) was the best perk because we travelled a long distance

breakfast choices were great and different each day we were there

brought grandkids for a swim. pool was clean and we were the only ones there. staff was amazing.

no pet fee

red roof is a good value. i really appreciate that they don't charge a pet fee.

it’s quiet, good location, had laundry room

early check in

machines broken coffee machine broken laundry broken bathroom door broken first room had standing water puddles in room permanent

no deposit or pet fee close to multiple stores and restaurants friendly front desk

i liked there was no pet fee for my dogs.

the location has handicapped ramps, an interior courtyard of sorts, and a laundry room

the motel has a guest laundry room, with some vending machines

lovely entryway, clean, comfortable room, reasonable pet fee, wonderful friendly staff.

location, fun decor, good breakfast, pet friendly, great parking and easy entrances, ac worked well on the hot day

vast amount of parking and easily accessible for all including those with physical accessibility needs

wifi bad & weak tv remote not working

the room tempature and the optional late check out was great and the price was affordable.

my daughter and kids eat breakfast and enjoyed it.

staff room and pool

patient and friendly front desk service, and courteous hardworking kitchen staff

room was spacious and clean, having a kitchenette is always a added bonus

you could hear kids running down the hall, music and the room on top had kids as well n sounded like they were

the kitchenette was very workable

than the kitchen breakfast snafu, we were more than satisfied with our stay

light from the parking lot made it too bright as did the 5 am sunrise

the room was so nice the kitchen area was a plus !!! the pool was very nice as well.

laundry room exceptionally clean

i loved basketball court for teens and can’t wait for pool to open gym it was nice stay

i enjoyed the pool, and free breakfast, plus the staff were very patient and considerate.

nice spacious lobby which enters to the downstairs dining room, bar & pool

really nice gym facilities

were thin; could hear dogs and kids nearby

i like that there was a guest laundry facility on site

dog barking in room kids running around loudly

it's not an issue for guests, but if this had been a family trip, this is stuff i don't want my kids to see

dinner, liquor store, convenience store, gas station at front, truck parking, and the price oswome, staff very friendly, definitely al be back

really don't have anything to say i like everything about it you know breakfast is great but at least they served coffee and snacks other than that no they're absolutely

the pool. very nice people. great job.

i liked the gym, i did use it, felt great

breakfast, nice staff, clean beautiful pool

everything i see was great especially the breakfast in the morning..

the gym could be updated there should be a jacuzzi near the swimming pool.

close by and convenient to the mgm casino

location was close to casino and highways beds were super comfortable.

great pool and location. comfortable beds. friendly staff.

staff, neighbourhood, free parking, value for money

the tvs, pool/hot tub interior

pool and clean rooms

laundry facilities weren t utilizable

the kids loved the pool and i enjoyed the shower and the breakfast!

the pool was a bit cold for our little guy

there is no scale in the gym. every workout center and facility should have a scale.

very good proximity to the new mgm springfield casino, just over a half mile walk

24hr gym was great but the air wasn't working in the gym so it was kinda warm

also, room service was good but they had so much extra dinnerware

the pool is a great size for my kids to go swimming

great king bed. sauna was a nice addition to the pool/gym area.

for parking in there own garage, also there was some sort of conference with kids so the place was packed, i wish they would send an email saying there s something going on

eaper) vegetarian

charged us 20$ for pet fee, we have 2 cocker spaniels

pet fee is only $20. my kids love the indoor pool.

the breakfast was great

clean and comfortable room. great breakfast. friendly staff.

everything... clean comfortable pool was nice gym was great!

staff was helpful as they provided me with toothbrush, shaving cream and detergent for laundry

pool

breakfast was a+++

beds are always comfortable. breakfast very good.

the staff was courteous and the breakfast was delicious

i like this hotel. it's a very nice place and the breakfast is very good

super clean nice breakfast

pool is seasonal idk if that was clear.

the guy that checked us in was awesome, a level of service hard to find weird breakfast rules about not leaving the dinning area with any food or drink

breakfast was okay . the pool was crazy crowded