good breakfast. nice pool

very friendly and welcoming staff, room was great and breakfast was so good!!

the daily breakfast was terrific, very clean area and well stocked

enjoyed the free breakfast every morning

there was a pretty good variety for the breakfast. i would stay here again.

breakfast was kind of lousy. no juice. fake eggs, nothing really healthy

the pool was perfect

the room was clean, staff were friendly and the breakfast was good.

breakfast was good

was close to pool, kids yelling wasn’t my idea of a relaxing get away, leaving my room and returning several hours

property was clean. nice view , pool was maintained.

breakfast was ok. pool was ok. no hair dryers in the room

facility its self very dirty trash out side and in the parking lot just looked run down outside

pool was nice, the staff was kind, and after a long days work it was very welcoming, the rooms were

she set us up with a nice king room facing the pool and lake

nice gym and pool as well

to a large number of children’s sport teams, staying in hotel, the breakfast & pool area’s were noisy & packed

the pool was closed

no water pressure in the kitchen and tv didn't get good reception.

love everything, including breakfast

i mean it had a pool

the saltwater pool was amazing after a long day

pool dirty

the pool was cool and clean.the sheets smelled like bleach.

beautiful pool.

pool was well maintained

couldn't swim pool very nasty

wish breakfast was open later. it was good, but only served til 9.

pool was very clean and nicely

breakfast was pretty good too

the views of the garden and golf course were quite peaceful

golf courses are great. building are old. staff is very friendly.

my wife was more than happy to spend time in the spa while i golfed

pool area and other parts of hotel needs some work but nevertheless we enjoyed the pool esp the

beautiful pool and recreational center

friendly staff, early check in, complimentary sodas, no pressure

lots of arguing in the parking lot and suspicious subjects walking around vehicles.

no room service, had to ask for supplies

the pool was crystal clear, they were doing some outdoor painting, and general upgrades to the motel

in the parking lot started with two ended with 6 subjects and someone being shoved into a vehicle

booked online, there was no pet fee listed, called them after i booked only to find out they take advantage of dog owners by

the pool is olympic sized and has a great little bar

was great with plenty of chairs and pool bar

beautiful park right behind the property

staff is absolutely wonderful , the pool is large and great for a workout and the sunsets are spectacular

kitchen was large and well equipped for longer stays

wish we had a kitchen

the rooms were comfortable and cozy, i liked that the rooms had its own kitchen

inaccessible for many people; should have been on kitchen counter

we stayed in the suite on the 2nd floor, full kitchen and plenty of room

barking dogs(which there's not supposed to be any dogs there),slamming of doors constantly and kids running and screaming down the hallways at 10 at night

the pool was the perfect temperature

we couldn't use the laundry when we wanted too

we were in a room next to a high school basketball room and the kids came in at 1:00 am being so loud and banging on the door and walls

laundry facilities were filthy and i was asked to plunge the toilet when it was stopped up to no

breakfast wa not the best - eggs sausage were cold so selected yogurt coffee instead

great breakfast great comfy bed great staff

great hotel in a perfect location. breakfast was fantastic staff extremely pleasant.

breakfast very vary and delicious

the linens on the beds smelled like stale sweat and dirty laundry

breakfast if great

i appreciated the laundry facilities which were clean and secure so i didn't have to sit while the load ran

breakfast was very tasty

pool area was just okay

the pool wasn’t 24/7 lol

advertised as 'pet friendly' but then tried to collect an unadvertised $45 pet fee

pet fee is a flat fee of 49.95, no matter how many nights you stay.

pet fee only $50 for entire stay

not very clean. outdated. was not quoted proper pet fee.

com, noisy room next to the laundry, the sound of a fan or machines, lukewarm eggs at breakfast, was told no points due to

staff spa food on premises room size cleanliness location

have been to brownwood hotel and spa with our son before and he requested for his bday to spend his bday at brownwood hotel and spa,

love the floor plans. love the the decor.. love the art. love the food. golf all over the place.

lobby bar woefully undermanned.

from the pool to the spa and then wolfgang puck restaurant and everything in the lounge too

small kids will enjoy it though

the breakfast was delicious!! staff and accommodations were great!

the pool was open longer due to my husband and i could of relaxed after the wedding we attended

pool needed cleaning due to bugs and leaves

staff, very helpful and super friendly good breakfast and fresh fruit available all day hats off to the cleaning

breakfast was outstanding and it was right before we got on the florida turnpike so very

breakfast was just ok

loved the whole experience. easy check in and check out. clean, friendly faces, and breakfast!

pool

nice breakfast included

breakfast. no protein

your pool sucks

breakfast was sparse

pool wasn’t opened

breakfast not a good selection

only thing i did not enjoy was that at the pool you can smell what is going on in the laundry room and sometimes there are hot winds coming

the breakfast was a little bland but it was edible.

the breakfast had a good variety of choices. enjoyed it each morning.

small pool/outdoor area

has a great kitchen, high ceilings, and everything you need to have a good stay

was spacious and comfortable it was nice to have a fridge and a microwave breakfast was very good, they served fresh fruits

gone across to the street to panera bread for wifi but they lied to me so i had no wifi and my kids were very upset & i used all of my data

fitness center and an indoor pool

nice pool and generous breakfast selection.

great pool in the sun, breakfast is awesome

4 cars in the parking g lot flat tires weeds growing up around them.

parking places were a little too close together and very few handicap spote.

more parking needed and variety of breakfast

more parking

in the room, sketchy parking lot -- cars with flat tires, folks sitting outside their rooms watching us unload the car,

gas grills out by the pool

breakfast could be better

we did not get up early for the breakfast

there's a full kitchen set up in the rooms and a lot of space

amenities, beautiful pool, great work out options

did not expect the pool to be the size that it was could have been a little bit bigger

breakfast was yummy, the rooms were great and the staff was excellent and greeted me with a

hotel's facilities, including the pool, were top-notch and provided the perfect way to unwind after a long day of sightseeing

the rooms was great, their lobby, breakfast and their friendly staff was amazing

the pool area and room was nice and clean

parking was easy

be nice to be able to smoke around pool area. keep pool open more.

breakfast and all day long coffee and tea station is great.

non helpful front desk and rude room service in the

the pool

clean and friendly. great location. the pool was clear and the patio was beautiful with flowers.

was broken my kids were a little hot

is no really amenities beautiful pool but no coffee no coffee in office wi-fi is a little spotty but the staff is awesome and it's

nice location the pool view and great customer service

pool being closed (but was fixed and able to enjoy day 3 of 4 of our stay)

totally exceeded my expectations didn't expect a full kitchen fridge stove oven and the place was quiet wasn't disturbed once

the laundry facilities were also a great perk, making it easy to keep up with laundry during a

the kitchenette in each room was well-equipped, allowing guests to prepare their own meals and save on

kitchen

laundry lady ms keia was every nice and helpful

pool area was nice and clean and the water temperature was perfect

in addition to that, the laundry service was expensive and there are only a couple of washers/dryers not giving me the

the room is spacious too and has a decemt size kitchen & it was equipped with what u need

kitchen

better breakfast option...

there is even a ramp to the pool area

breakfast could be better and a new juice machine

clean loved the customer service very helpful room up to standard with no issues pool was fun

had to get our own clean laundry and dump out the trash

i love everything about it they have a pool

great pool area

told housekeeping several times we had late check out and they kept banging on my door

the pool area looks run down. it could use some work but other than that the hotel is great!

used the pool at 11 am

rooms were clean, beds were nice, bar staff were very friendly, and the buffet was excellent

like the atmosphere in general, the kids enjoyed swimming and watching late movie at the pool, unlimited towels, and open hrs

my kids loved the pool/slide

my kids loved the pool/slide

nice gym and pool

the early entry and free shuttle mean you get everything done before the crowds

pool, gym and breakfast room were closed due to covid but this was not written/stated anywhere

really really really bad wifi.

room layout is great & front desk staff is personable & accomodating , gym & laundry facilities are secure &

room layout is great & front desk staff is personable & accomodating , gym & laundry facilities are secure &

the breakfast

the pool and landscaping are beautiful

pool, staff, housekeeping

room was clean,they have a laundry for guests,felt safe there

pool wasn’t working

they honored our request for an early check in and even shipped to me a cord i

i was very upset about the pet fee

shuttle service should run at least until 945p closer to when the parks closes, which is at 10pm

pool is in a secure fenced area, everything you need is close to rooms

good size room, free parking, great location for universal and very clean including the pool area

gym was good, location was convenient, and room was comfy

spacious, clean, comfortable mattress and bedding, great a/c, good packaged breakfast.

we cant use the pool past 11

kitchen is perfect

room is clean comfortably bads and they have clean kitchen full staff i like it i book this hotel b/c i didn't like sheraton hotel and i early checked

pool had waaaaay too much chlorine

was shocked to walk into my room and have a kitchen that was well stocked

respectful and friendly personnel, clean room, pool side, good laundry mat, even gave us a complimentary detergent

pool hours

swimming pool doesn't have a heating thing and so the water is really cold

was only 3 days, i could have seen it being a bigger issue if it was a longer trip or we had our kids

they are dog friendly which was good but get ready for the 75 dollar pet fee

-arrived extremely early and they accommodated an early check in for us -the hotel is very clean, the housekeeping

the pool was gorgeous and facilities were beautiful.

from the managers to the waiters and the bar and grill to the room service

it housed our granddaughters gymnastics competition

room service staff had issues delivering orders

not advertised is that there are also self-laundry facilities in each of the 3 buildings

we did using the self-serve laundry, which was all in working order and easy to use

visit to this hotel and still as amazing as the first visit great hotel staff amazing food and bar really

we stayed for one night for horror nights and they have a themed room service menu for the event which is great when you get in late and are starving

and i don't like that this hotel charges a pet fee

close to universal, room was very comfortable, pet friendly ($20 pet fee/night), breakfast was good, value great for the price

is good although some bacon would be nice property is clean plenty of room to walk furry kids location is the best, love it

piles of dirty laundry in halls

we caught free shuttle and walked home at end of day

nice gym facilities as well

there’s a gym a pool and breakfast was decent

bar at the hyatt house had great drinks and apps

lovely pool

swiming pool is too simple

location,clean ,staff and breakfast

clean rooms, nice pool and quick check in and out

staff and housekeeping are extremely accommodating and the breakfast is absolutely steller considering it was free and the staff was constantly restocking and

the gym was closed, but pool was open and breakfast was on despite my being informed it would not be

big room comfy beds nice big outdoor pool laundry facility close to universal studios

pool under construction, but we were able to use other pool so wasn’t a hardship

- the kitchen was excellent, and the equines were clean and new

everything ! from the pool to the gym , the staff , the location, we loved it

the pool, laundry and gym were all really handy facilities

downstairs you have a bar, breakfast & dinner services