the pool

i also didn't like the pool hours

the pool is down no breakfast

the pool was dirty

the pool wasn’t open

com, it read pet fee may apply

told no pet fee and then had to pay a little ways to the historic district

extra pet fee

everything was in good order, room rate and pet fee, however, there was an additional charge of $40

the pool was nice

we had a pet room and i think those rooms need tile and not carpet

wifi poor; phone didn’t work;tv reception awful. tried to charge $35 for a pet fee

no hot water.. again -- and a pet fee for a service animal is unacceptable.

there was no transparency regarding the pet fee

everything was great. wonderful breakfast,, very pleasant and courteous staff.

the breakfast is wonderful

openness of the room, and the fact that it came with a full kitchen

breakfast was great

location is excellent and easy to get downtown.the laundry facilities are nice.

the breakfast is great

breakfast was amazing you can even order your own breakfast and they cook it right there and it's

the african american lady at the front desk as well as the young man (chef) cooking breakfast were so professional, efficient, and clearly dedicated to excellent customer service and

loved everything about element especially the breakfast

they also had a variety of breakfast items

breakfast was great, and the chef was too

the fact that i had to pay a pet fee every week.

i had my puppy with me and the manager waived to pet fee for me

i guess that's why they have a pet fee for all the roaches you kill

stayed in a renovated room. everything done, kitchen, bathroom, floor, bedspreads.

that it had a full kitchen

we were traveling with our esa puppy and there was no pet fee which was great

thirty five dollar pet fee. won’t stay here in the future!

pet fee is per day which was kind of excessive and the front desk was not pleasant kind of acted

i am just not happy they have a 75. pet fee! that's per pet too! a bit extreme.

pet fee

but my kids loved it especially since it was 60 degrees outside

pool wasn't heated :) not a ton to do within walking distance.

the complimentary breakfast was great and the kitchen staff was very warm

pool is warmer than most indoor pools

kids wanted to swim but the indoor swimming pool was freezing cold; maybe adding a pool warmer would help

firm comfy bed. having kitchen facilities.

breakfast was to be included in my stay but was not told when and where to go get it

i liked the vending machines and laundry and kitchen

i liked the vending machines and laundry and kitchen

rug had stains, kitchen dishtowel also had stains

kitchen area there was a sink where refrigerator was

breakfast and welcoming warm check inn it was just perfect

didn't eat the breakfast because i overslept both times, but i liked the fact that they were extremely friendly to

breakfast was good, beds were comfortable, pool was nice

room was large, modern and very comfortable. the kitchenette was very convenient.

the breakfast was okay

very friendly staff, nice gym, super comfy beds

location near restaurants and pool was nice, staff was friendly

was a little disappoint as booking stated the pool would be open but it did not have any water

too crazy about the chicken and turkey sausage at breakfast, but nothing i couldn't live with

1st room wasn’t clean, and we had walk all the way up the stairs with all of our bags and kids and hot food ready to eat shower and sleep to only half to turn around to get switch to

i was traveling with family and 2 kids

muffins and cereal for kids

so kids were tired hungry and full of sand

room smelled of mold and aggravated my and the kids' allergies

loved having a nespresso machine in the room! . the pastries and fruit were fresh for breakfast.

posh, relaxed vibes, wonderful pool, great meeting places, over the top restaurant saint barbiana

do not get room service: one carrot and a swipe of hummus

think lunch options at the bardo bar by the pool could be improved

day until 11:00 am the lobby bar was set up with an assortment of pastries, fresh hot coffee, teas, and several types of dairy

breakfast was excellent

breakfast was exceptional, very friendly and helpful staff, good location

good breakfast, casual happy hour

great french toast, bacon and fruit breakfast.

breakfast was cooked to order and delicious

the bed was so comfy and the breakfast and cookies for a night cap were amazing !

the breakfast was delicious as well

breakfast was 5 out of 5

breakfast alone was worth the stay

breakfast and location were great, with a walkout door straight from the room to the park.

very friendly staff, rooftop bar and pool are excellent, rooms are very clean and comfortable

the bar outside of the building is noisy at night

their rooftop bar offers beautiful views of the city at sunset

the hotel has a wonderful rooftop bar and pool

super family friendly, had a treasure chest of toys and games for kids

we couldn t get or make a cup of tea at 10:00 pm from hotel restaurant, bar or room service

i thought breakfast should have been complimentary.

the expenses, breakfast should be included and parking

breakfast was delicious

the rooftop bar was amazing and has absolutely the best view in the city

put next door to a family with 4 kids and a screaming baby, could not use the pool our only reason for booking this hotel was full

the wifi signal week

the kids like to hangout on the sofa

roomy beautiful and relaxing lobby and the pastry breakfast bar was delicious all staff were friendly and so very helpful

husband and two kids stayed 2 nights here and would have liked the room to be more thouroughly cleaned

the rooftop bar featured amazing bartenders

the bartender at lavender bar was excellent

roof top bar and walking distance to everything

please advertise 100 dollar pet fee and 20 a

were totally surprised at check in by the userous pet fee

100 pet fee

staying there, there was no breakfast food left (kids ate it all) & i wasn't told about the high pet fee

hotel told us at first that we would have to pay an extra $75 for a pet fee

really appreciate laminate flooring since carpeting in most hotels in not cleaned often enough

pet friendly w/ $10 pet

of the rooms no coffee in the room but the main office is 10 steps away and has free coffee and breakfast treats (donuts, cinnamon roll, breakfast bars) fantastic value compared to the

daily linen service did not occur and limited/no coffee and breakfast amenities

to covid not many places offer breakfast but the inn on 17 did offer a grab and go style breakfast as well as coffee which seems

the pool and gin

we were able to come back to the hotel and get a glass of champagne from their trendy looking bar area

dog friendly, clean, food n bar on-site

pool table downstairs is a fun touch

and pool is open

there were no towels at the pool when we needed them.

wifi will not connect

loved the firepit, kids loved the pool

i can't wait to come back soon maybe bring the kids

then when i made reservations i requested late check out due to coming in late with families and kids

room service menu had few options and limited availability

very nice hotel with a nice bar lounge area

the room service late night food.

also there was no room service until you left and the parking at 28

i really enjoyed the breakfast and reception.

the pet fee was also reasonable

location worked for our needs and allows pets with a pet fee

$15 parking/$50 pet fee very noisy, heard all the busy road traffic

though i told staff i was traveling with a service dog, they still tried to charge me a $50 pet fee

heavy bus traffic. hefty pet fee of $50.

there is plenty of storage space, a washer and dryer, a beautiful kitchen, a cozy living area, and very comfortable beds

loved the decor, kitchen in the room, very comfortable bed and linens. staff was wonderful:)

only issues where caused by covid-19 - no bar, restaurant or room service - and not their fault.

would be nice to have a restaurant or bar option in this hotel

full breakfast bar only 15

also room service was unavailable and this was not mentioned on the website , along w limited

the hilton garden inn is sandwiched between the bars and restaurants of river street and the happenings in the city market/ellis square area

we are really missing the old full breakfast though hot and delicious

breakfast

needed updates and breakfast was the only negative

charged $63 for parking that was suppose to be free website says there is a golf course and tennis courts on-site a complete lie

car parked right outside our room. breakfast was good.

live music, bar food and dj over weekend

is perfect, you can take a free boat ride to get to historical part of town, free shuttle to golf and spa - you can park your car right after arrival and never use it till you leave

you can take a free boat ride to get to historical part of town, free shuttle to golf and spa - you can park your car right after arrival and never use it till you leave

breakfast buffet closed right at 10 even if you were just seated for 10 minutes.

the bar staff was fun and accommodating

the room was dark. pet fee was $25/night plus parking fee.

location, rooms were nice, staff were super but the pet fee for 1 night was a bit steep.

i was charged for parking and a $75 pet fee for one night

the pet fee is also charged if you take your furry friends

$75 pet fee for one night was ridiculous.

or order room service

the whiskey bar onsite has an impressive selection of whiskey and especially rye

pool area is small but my kids loved it and the pool bar was open on a friday until 6pm

rooms are very spacious and comfortable, hotel amenities

pool area is small but my kids loved it and the pool bar was open on a friday until 6pm

the walk to the pool would be a lot of i had kids with me

exciting vibe. great location. loved the peaceful roof top bar mobley and rose

the bar bao african bar was great as well as appetizer

wish there was a pool and jacuzzi.

might be better as just an adult trip, wouldn’t recommend bring kids, nothing to really do

then i realized this place has long-term stay tenants hence why this hotel has a full kitchen in the room

it was in a convenient location. it was clean and had a kitchen

kitchen suite didn't have basic pots and pans or cups in the cabinets

there were no pots and pans in the kitchen like they explained

kitchen facilities were good

there is pet fee of $50 approx but other hotels have a pet fee as well

we stayed at the red roof plus the night before for cheaper with no pet fee a full breakfast and a pool and hot tub

the $27 per night pet fee for my 7 pound dog.

thought the up charge pet fee was high

they are very pet friendly and the pet fee of $50 is reasonable in comparison to other hotels

com there’s no amount for a pet fee

pet fee was high at $50 per stay

hotel rate was very good. $59 but was shocked the pet fee for my 15 lb dog was $50!!!

i also felt that it should've been a pet fee

booked online and feel the amount of the pet fee should be disclosed before booking a non-refundable reservation

pet fee was not clear to us when booking

considering the pet fee is $20 per night, and $150 will be charged to your credit card if a pet is not declared, it

additional pet fee was never mentioned in the quoted price

the bed was perfect has a bar and grill right in front

i like the room on the bottom floor near the pool

pool good breakfast clean smelling rooms pet fee only 25$ good customer service love this

pet fee added to the advertised price, oh well

beds were comfy. decent sized. low pet fee. close to 95.

the laundry facilities were out of order (one of the reasons we chose this hotel was because we needed

noisy kids upstairs and down the hall

professional, good breakfast and wonderful front desk personnel

staff was super friendly and accommodating, beds were very comfortable and great breakfast for the price ( eggs, sausage, waffles, cereal and yogurt

no pool.

the 100 $ deposit and no pool

breakfast was exceptional never had tator tots served at breakfast they were a pleasant surprise