no free wifi. no airport shuttle

makes no sense not to have free wifi in all the bedrooms nowadays

the facilities are a little dated. wifi did not work very well.

had 2 kids under 4 years i booked a junior suite when i arrived they told me our junior suite is tow

the half night listening of crying kids, could be better insulated

the room had a mini bar with choices you could purchase but also a few free items including water, which was

issue is we got an e mail when we arrived home saying we used items from the mini bar which we made sure not to use

great free shuttle to the airport, beautiful room and room service

late check out excellent

good complimentary wifi and airport shuttle

pure breakfast but was tasty

breakfast wasn’t that great, very basic and stale pastries

i also liked the breakfast and the attitude of the staff

the staff at reception were very friendly, and a special mention goes to mari cruz from the breakfast section for her exceptional service

the hotel was clean and comfortable, and the breakfast was delicious

wifi was always in service, but at speeds difficult for many online tasks

it was reasonably cheap, clean, and big rooms.. wifi is good..

there was no wifi

wifi, lack of desk or table in the room, no tea or coffee facilities, no access to food supplies

weak wifi

the kids were disappointed that the wii console was missing from the lounge.

staff, accommodating, they will help you with a late check out, free shuttle pick up and drop off

me and partner was pleased to stay at the hotel .nothing not to like !!! like gym too pool good

p) but speed is good

pool was closed

the gym and spa are available in the building

good location. bus service from airport and to hotel. very nice room. good room service

were very comfortable, nice bathroom, television, and wifi

breakfast was a superior quality of food

beds for kids were not prepaired, had to look for how to open it

grilled chicken dish and pizza that we ordered in with room service was outstanding and welcome after a long day of travel to the hotel from barcelona

the bedroom, the decoration, the bathroom. the food from room service was delicious.

was amazing, staff and bar bites were amazing

nice bar for drinks and food

ice machine was not working on my floor took a while for room service to answer my call

); offers a good breakfast buffet daily, spa services and has a seasonal pool

there was a lot of noise outside the room. kids running in the hall at late hours

gym is simple (yoga mats, weight machine, elliptical, treadmill and

restaurant was just ok. would have been nice if the pool was still open

nice gym and sauna included

too high cost of a pet fee

hotel is nice, clean and comfortable. only a fee for a pet is too high, i paid 37 eur pet fee

hotel labels itself as pet friendly, however they don't offer a dog bed nor plates for the pet and policy is strict about

we had a drink at the bar and asked for a good local place to eat

reception desk and 1 of them was attending one person, behind it there was a family with little kids

excellent breakfast

the second bed is a sofa type bed more for kids

walk from the metro station, at mid day in the summer, under the sun, is memorable with young kids

the bar and kitchen are open late and the food and service was fantastic

good airport layover , got late check out for free

bar wasn't open on saturday night charge for use of garage should have been included in the

nice pool bar at the corner 4

also bar madrid a block from the hotel had great latte we went a couple times a day

early check in time

great location in a cute town- close to restaurants and the bar next door is

and the last day we were checked out and asked if i could get a coffee from the bar and wasnt open until 5

the gym is nice and the swimming pool is absolutelly great

room service is only available from 8pm to 11pm and when i called no one answered

we could do with more sun beds around the pool

nice pool with breeze right after arriving to madrid is a bless

the pet fee was reasonable

r, restaurant, gym)

would have been nice if they kept their coffee bar fully staffed in the morning

great location, very close to the airport. good gym

size of the room, the personnel was super helpful and polite

and i had a great time and everything was enough the apartment also has a cinema, sauna, a gym, a rooftop and a swimming pool

free underground parking was a big plus, as well as the availability of a gym and a cinema room

the hotel had a gym which was perfect :) and a lot of common areas to work at

and everything was enough the apartment also has a cinema, sauna, a gym, a rooftop and a swimming pool

the staff was super friendly and the gym was well equipped

bar is open 24h

food, nice bar with tv screen to watch footbal

little restaurant and bar open 24h , breakfast was delicious , location not too bad close to the tube station (but we

they have a very nice bar and you were very easy connected to the metro net

everything was clean, we had a full breakfast buffet to choose from, the building was super close to the metro and the front desk could

food was absolutely terrible, it really was. to clarify, i got room service from the

close to metro station very good breakfast

the restaurant menu especially for room service could have a bit more of variety.

staff was very attentive, the manager was amazing and helpful with our kids needs and the cleanliness is outstanding

the staff was very friendly. was travelling with 3 kids and they loved it.

breakfast was very good as expected, and for us the best part is that nobody minded that our baby

hotel with great facilities, large parking ,very nice breakfast options, a 5 minutes walk from the subway , it had an uber kiosk in the lobby to order

the hotel is close to all the important places, the parking of the hotel is amazing, the breakfast is very good and of course the natural orange juice that is squeezed in front of you at

breakfast was optional and well worth €4

the breakfast was fresh and a good variety

swimming pool is ok and i was happy to use it

no swimming pool, no working wifi, room cleaning is not performed daily.

pool was not in use

8m deep swimming pool if you were interested

booked because of the pool availability advertised till 30 sept but when we arrived pool had been closed prematurely

pillows were too high + poor breakfast, for 15 eur/ per person i would expect a better

it was nice and clean! comfy bed and duvet. decent breakfast.

all good, simple breakfast for 10€, rooms are big, modern, clean and safe

great hotel, nice amenities, great bar and restaurant inside. very comfortable and convenient.

and helpful staff, great breakfast, perfectly adequate rooms and very clean and new, great

i loved the breakfast and the employees' attitudes. customer service 100%

excellent servis, kind staff, good location, excellent breakfast

there were toiletries even for the kids

service team was absolutely helpful and nice, room was clean and breakfast excellent

they also offered a well-sorted complimentary breakfast

the rooftop swimming pool was great

new installations, great for layovers they offer airport shuttle free of charge, has a pool and nice hotel restaurants

great location. really friendly staff. roof top swimming pool. clean rooms. safe neighbourhood.

breakfast was accessible, location was great. taxi and shuttle services were outstanding

the outdoor swimming pool on the 6th floor is great for chilling out with the family for a few hours

to find, good location, good secure gated parking, everything was as i hoped it would be great

free secure parking, nice rooms, comfortable bed and good fast wifi

rooms a and b next to the restaurant did not have good wifi, they should consider boosting the signal during working hours

having additionally payed mini bar doesn't count

restaurant, no bar open

confortable, clean, shuttle to the airport every 30 min.

great room and facilities. great gym set up and a pool.

the view from the terrace was of a large ditch & to order in room service one had to give credit card details on an insecure wifi network

rooftop bar and swimming pool also perfect benefit

rooftop bar and swimming pool also perfect benefit

service at the bar was excellent and the bed was very comfortable.

gym was unusable, treadmill and bike were broken, dirty towels left lying around and the

clean and large room. small gym.

of little milk cartons for tea and coffee and told us we could get a little jug of milk from the bar but we would be charged

gym appears to be closed all the time, so has jan ventilation

clean and tidy, wonderful shower, nice and quite. great wifi.

breakfast whort the money

breakfast was pretty good. easy to get by metro everywhere.

great price. great location. friendly staff. everything we needed. and a great breakfast.

friendly and helpful staff, good buffet breakfast the coffee was very nice

very helpful staffs..early check in facility

the kids enjoyed the pool but the water was quite cold even on a very hot day

this wouldn't be a problem for families traveling with older kids who don't need a carseat and can take a taxi, but it's not ideal for young families who need

was very tasty, i loved the gym and all the facilities there, and the fact it was most of the time empty in the morning

tv won t connect with my ipad to watch netflix even after connecting to the wifi

were given a warm welcome and an early check in

stay was perfect although paid breakfast was bit expensive considering the options

the pool bar didn t work. needed to go to the main bar for drinks.

strong wifi

swimming pool was lovely

good wifi quality

the beds are comfy and the breakfast was good

pool didn t open untill 12

no protected wifi network, which is a big minus; 2) air system could not lower the temperature of the room, only

room service was great, the staff were really friendly

spacious room, perfect breakfast!

room, very good temperature, comfortable bed, helpful stuff, good breakfast, 5 minute walk from the bus stop which takes you to sierra de guadalupe metro station- 30

the breakfast buffet was good and cheep, so perfect for the traveler on a buget

marks for staff and cleaness fantastic hostel breakfast was really good its little far from city centre but you can take bus from back side of

breakfast was nice too

enough breakfast was available

very helpful staff, tasty breakfast, comfy bed

breakfast is very good my husband and i have stayed here many times and shall continue to do so

good to have a small bar with snacks as well as the

a bit more warm choice with the breakfast would have been amazing, but that's a detail

produced by the elevator (early in the evening and early morning it sounded very loud) and no bar fridge

a cheap room for a short stay, you're free to use the kitchen as you want with utensils, cooking pots, oven, microwave,

the location was not too far from the metro station and some restaurants. the kitchen is good.

incomplete kitchen equipment (kettle)

told me to leave lugagge on the kitchen or garden but that’s a common space so it’s not safe

clean outside area good for chilling kitchen with all facilities

loved the pool too

area around the pool could be more organised and maybe a later opening time at the bar but otherwise this is a great hotel

very clean and bright hotel, nice bar and outdoor seating. quiet neighborhood.

room service is fairly priced and i recommend the pizza for a filling meal before venturing out

lovely bar on the terrace with nice views and lovely

was hard to attract the attention of staff in the bar area

the bar service was

early check in was free and so kind the manager.

the breakfast area is renovated and looks beautiful, breakfast is delicious and can be tailored to any

great room, breakfast, bar and staff.