terrible wifi - nearly useless

parking is free and super easy

the hotel is conveniently located near the main motorway and is easy to access, with free on-site parking

easy to find, plentiful free parking and ideal for a stopover to or from the airport, rivas being close to the m50

always miss the entrance to the hotel parking and need to go around and try a 2nd time

and i had a great time and everything was enough the apartment also has a cinema, sauna, a gym, a rooftop and a swimming pool

lot of amenities (gym, pool etc) with rooftop lawn & swimmingpool

the staff was super friendly and the gym was well equipped

free underground parking was a big plus, as well as the availability of a gym and a cinema room

and everything was enough the apartment also has a cinema, sauna, a gym, a rooftop and a swimming pool

the bar restaurant was very good. room was a good size and we had our dog too.

and bar was closed on sunday evening and food selection in restaurant was fairly limited for the non

the tapas bar was open again, service very slow and a lot of menu was out of stock

it was ok for us except that the restaurant and bar were closed because it was sunday

and powerful fridge in room location so good next to burger joint and a chicken joint and several bar restaurants we ate at the hotel food was good

family room was big , kids loved it.

the facilities are a little dated. wifi did not work very well.

i wouldn't recommend this hotel to anyone especially anyone with kids/family

overall, i was very happy with the stay and i love the rooms, large space, clean, wifi and all i can say excellent hotel

the wifi isn't good unless you get the one you must pay for. nothing else to complain about.

enough breakfast was available

breakfast was nice too

the breakfast was good and the stuff were extremely helpful

marks for staff and cleaness fantastic hostel breakfast was really good its little far from city centre but you can take bus from back side of

room, very good temperature, comfortable bed, helpful stuff, good breakfast, 5 minute walk from the bus stop which takes you to sierra de guadalupe metro station- 30

restaurant is very good, and the wifi is more than sufficient for anything you need to do

when we got stuck in the middle of madrid for 3hr from 9-12pm due to 5 different uber kids driver cancelling at the last minute after make us wait 20 minutes to get to uber suggested

place nice for stay even with kids

the staff at reception, and the restaurant/room service server, corina, were extremely friendly, courteous, professional and most welcoming

ambience, staffs, breakfast, rooms, wifi

i also liked the breakfast and the attitude of the staff

breakfast wasn’t that great, very basic and stale pastries

good breakfast

availability for early check in

the staff at reception were very friendly, and a special mention goes to mari cruz from the breakfast section for her exceptional service

wifi was always in service, but at speeds difficult for many online tasks

there was no wifi

wifi, lack of desk or table in the room, no tea or coffee facilities, no access to food supplies

it was reasonably cheap, clean, and big rooms.. wifi is good..

weak wifi

tafit) right across the street from the hotel,

the kids were disappointed that the wii console was missing from the lounge.

spa is very small, can be updated but it was ok

to airport and shuttle was punctual, but dropped us at terminal 1

staff, accommodating, they will help you with a late check out, free shuttle pick up and drop off

i dislike that the gym is only available from 7am to 10pm. it should be 24h

longer pool hours and hot items for the buffet.

the gym is very small and poorly equipped

would have liked access to the swimming pool

shuttle service to airport was excellent. the kids liked bunkbeds.

the pet fee was reasonable

with attentive well mannered and english speaking totally helpful front desk the little gym is an absolute plus it's gonna be our new favorite spot in the

tne reception staff were friendly and polite, the room clean and impressive, the bar staff especially friendly and our evening meal superb

2- there is no laundry at the hotel i have to find dry clean to drop my clothes and i have to pick up next day

very friendly service. nice gym. good prices at bar and restaurant.

felt the trainer in the pool area was rude, we understood the fact that we could not have glass in the area, but plastic

grilled chicken dish and pizza that we ordered in with room service was outstanding and welcome after a long day of travel to the hotel from barcelona

very helpful staff, early check in was facilitated and any request helped with

the gym is great and the staff are very friendly

great location for airport and near major shopping centre nice relaxing swimming pool and gym

great hotel, nice amenities, great bar and restaurant inside. very comfortable and convenient.

breakfast is not good at all coffee is bad no salad no fruits etc room is too small

it was nice and clean! comfy bed and duvet. decent breakfast.

and helpful staff, great breakfast, perfectly adequate rooms and very clean and new, great

room was cosy, comfortable, clean. breakfast was just good enough. staff was kind.

breakfast was very good as expected, and for us the best part is that nobody minded that our baby

breakfast was optional and well worth €4

breakfast was yummy

the breakfast was fresh and a good variety

the hotel is close to all the important places, the parking of the hotel is amazing, the breakfast is very good and of course the natural orange juice that is squeezed in front of you at

also located near restaurants, supermarkets and even clothes laundry stores

food, nice bar with tv screen to watch footbal

breakfast was amazing

wonderful breakfast, underground station and park nearby

the communication is brilliant and i just love sitting in the bar with a drink watching the

the staff were very helpful and the room service was prompt

the restaurant and bar of the hotel was closed

the hotel itself is 5 star with beautiful lobby, rooms, restaurant

comfortable bed, lovely gym and outdoor swimming pool with lots of sun loungers and even a life guard

close to metro stop gym facilities quiet and comfortable very friendly and helpful staff

breakfast could be more rich.

left too early for breakfast

area, cheap price, could arrive after 24.00 due to nicht flight. late check out time.

warm bread at the breakfast was delicious

great location,close to metro station. good breakfast happy with the price would visit again.

restaurant was just ok. would have been nice if the pool was still open

they also have sauna and gym, which we didn't use, but would have appealed to us probably at a different time

room was very comfortable (2 adults and 2 kids), shuttle to the airport is a great service

nice clean rooms and next to a park with free self laundry service.

and good breakfast buffet and shady place to on pool area to hang for a couple hours while flight was delayed

swimming pool, very small)) we laughed when we saw it

booked because of the pool availability advertised till 30 sept but when we arrived pool had been closed prematurely

swimming pool is ok and i was happy to use it

8m deep swimming pool if you were interested

pool was not in use

breakfast was extremely delicious

mini bar if you want

mini bar and expresso machine, great water pressure in the shower

the breakfast was also delightful

the breakfast was a bit overpriced

hotel labels itself as pet friendly, however they don't offer a dog bed nor plates for the pet and policy is strict about

hotel is nice, clean and comfortable. only a fee for a pet is too high, i paid 37 eur pet fee

too high cost of a pet fee

the facilities, the gym and the pool

no room service facilities

the buffet breakfast was excellent with a lot of fresh fruit, vegetables, spanish prosciutto and superfoods

for example, the manager of the hotel goes to every table for breakfast and talks to clients – asking them if everything is ok, is there anything to help with

nice bathroom. late check out was great. luggage was safely stored. breakfast was great.

there were a lot of families, so many kids running around until the late hours

room are large and the bathroom has even bidet (maybe only italians care but my kids were surprised)

was hard to attract the attention of staff in the bar area

breakfast clean friendly staff

great room, breakfast, bar and staff.

no mini bar included in the price although we were sitting in an apartment

had no vodka in hotel bar saturday night

nice cafe for breakfast (lili) just a couple of hundred metres from the front door

breakfast in the reception area

the breakfast buffet was also very overpriced for what it is - a corner in the lobby with a very

the breakfast was wonderful, something for all tastes

breakfast was way overpriced

modern equipment, very functional, clean bed sheets and towels. enough sockets, stable wifi

everything ! amazing room. amazing breakfast. thank you team!

the breakfast was good, for 6euros, it was perfect

breakfast was pretty good. easy to get by metro everywhere.

room was compact, but clean and functional. wifi worked well, although the network is open.

a cheap room for a short stay, you're free to use the kitchen as you want with utensils, cooking pots, oven, microwave,

kitchen was clean and the room was prepared in advance.

the location was not too far from the metro station and some restaurants. the kitchen is good.

told me to leave lugagge on the kitchen or garden but that’s a common space so it’s not safe

the kitchen door was left opened during other nights not offering the proper safety

the staff were really pleasant, there was a good choice at breakfast time; and the bed comfy.

there is a bar area next to the restaurant

say it's sound proof, it's not i can hear kids playing outside and people walking all night long

provided inside the room, good only if you are travelling alone or with your partner, if you have kids then to accommodate everybody in one room would be

less than 5 minutes to the airport. staff are nice. decent breakfast. clean room.

breakfast was basic but nice

just not very pleasant visually - not such a problem and at the end it i believe that will like a spa or something similar

room, fully ready to use kitchen, stylish design, pool,balcony, good location close to city center

very good beds, quite, good breakfast, near metro- goo location, nice staff, cool spa pool

however it was very convenient for me, and the hotel boasted a gym and a pool which i didn't have time to use during my visit

normal value there is no refrigerator and no room service so you'll never get cold drink and the bar closed very early and its too far from the rooms and no body will bring you

was a nice swimming pool

easy access to the pool and garden on the ground floor for my dog there are no extra charges for parking and

mattress quality and not being able to put the bar tab or restaurant tab on the room bill

the swimming pool

cooked breakfast, we in the uk offer continental, my idea of hot breakfast isn't a frittata

no safe box in the room & no bar fridge,no window views

a bit more warm choice with the breakfast would have been amazing, but that's a detail

produced by the elevator (early in the evening and early morning it sounded very loud) and no bar fridge

prices in the small bar area for coffee/soft drinks/alcohol very good value

the hotel is great for us 2 adults and 2 kids

room service food was not that good, shower didn t work properly

room service line didn t function and had to personally visit the restaurant to place an order

expected

outside pool could be slippery

bar wasn't open on saturday night charge for use of garage should have been included in the

early check in time

nice personel, early check in and made our stay as confortable as possible with our little

also bar madrid a block from the hotel had great latte we went a couple times a day

nice pool bar at the corner 4