of the main reasons we booked this hotel was because it had a swimming pool as our son likes to swim

gym it is not internet and not busy line the phone in room

going to the covered parking lot is a maze,you have to ask several times

breakfast very good

breakfast and dinner in the restaurant was very good

gym and internet speed

the room was comfortable, spacious, and clean. we also used the gym, which was well-equipped.

good room and facilities (gym)

it has a nice pool.

the indoor pool is very nice you have safe and coffee machine, but they dont refill the coffee capsule, only

breakfast time and no 24-hour room service

the hot food available at the breakfast could have been hotter

cleanest friendly location breakfast delicious

well this needs some improvement we went down for breakfast at 9:30 and everything was gone

the breakfast very delicious, and workers very friendly, they make me feel like i'm home

only swimming pool in toluca. kind people.

the pool was undergoing repairs and we did not know this until we arrived at reception.

it lacks of good ventilation at the gym

the breakfast from the menu gave very generous portions

the pool and dine in area where closed due to covid restrictions

wifi and the facilities worked very

the kids enjoyed the swimming pool and the food was good quality

the swimming pool and the hot tube

it is open), flexible check-in

very friendly and helpful, very good communication, the beds were comfortable, the green area, pool, and jacuzzi were quite nice, nice breakfast if included, very quiet and chilled surroundings

and they only entirely uncovered to pool for one single day during our stay

very kind and friendly staff, large pool

the rooftop restaurant and bar were excellent amenities

doesn t specifies that there isn t parking and instead you have to leave your car at the valet which unfortunately in mexico is not a

bar with fireplace was also nice, service in the restaurant - perfect

the woman at reception was warm, welcoming and they offered valet parking

the people were very helpful and even once did our laundry for us for free

i scheduled a spa treatment at rodavento and they arrange a transportation service for free

very nice bar and roof pool. nice and elegant facilities

flexibility on dates changing, the spa is not at the hotel the bed are not that

from the security staff), the room(super clean), the facility(the garden, the hammock, the pool), wifi, water pressure, he food(everything we've ordered was delicious), the garden (-)pictures of the pool are misleading (+) we hung out by the pool all day and the view is spectacular (+) the roof top pool and restaurant had an exceptional view towards valle's rooftops and cathedral, the water was (-) dog were in the restaurant and by the pool (-)pool is very small (+) beautiful rooftop bar with a nice pool with a view (+)location, view, pool area, bedrooms, staff (+) we also enjoyed couples massages and the terrace pool (-)pool doesn t open until 10, and with a toddler we would ve been up there as early as 7am if we

went to the spa for the most marvelous spa experience i have ever had at a very good promotional rate

strong wifi

rooftop, comfy beds hot shower, sue and her breakfast - i couldn t have wished for a better stay

i have to say breakfast here is exceptional, i stayed there for 3 nights and i got different breakfast everyday

great location, super helful staff, good breakfast, home feeling, nice community

location and staff, very good breakfast

pool doesnt have heater yet (they already bought the heater (june, 2018), they will install it very (+)inside and out, and the view is something out of this world, you can watch the sunset from the pool area (-)cleaninless could be better and the pool so small and cold water (-)water pool (heater was off - by mistake, supposedly), shower run out of hot water in 3 minutes (+)com give false impression, for example the pool is in reality tiny (+) small as a shoe box and did t delivery what they advertised pool it's durty small and very

nice garden, pet friendly, private parking - ok

hotel is esay to reach by car and it has plenty of parking space

the hotel had a wonderful restaurant and spa as well

cold pool

spa service next door a bit pricey but nice amenity

had a great stay at this hotel - we loved the pool and deck area, the private balcony with hammock swing and the easy walk to the lake and centro

a lovely view, nice pool area, good restaurant and service.

it includes parking as well for free

extraordinary food and place to enjoy breakfast. by the gardens and pool

the gym

the heated swimming pool and excellent fitness center

and pool service was not good

architecture fantastic scenery waterfall near property golf tennis lessons

we booked a golf course view room and got a totally different dull one with no views at all.

spa only single, costs to the restaurants

the kids were really happy they had an awesome play area

sic electronic) at 5:30 am. impossible to sleep.