clean updated rooms. laundry facilities. friendly staff.

vendi,laundry, later check out

there was laundry facilities & complimentary coffee.

we enjoyed the bar on level 3 and the games bar.

the gal running the upstairs cloud bar was impressive

the cloud bar on the 4th floor offers amazing views over the columbia river, and ahles point cabin is an

we used to stay there all the time and all of a sudden now they charge a pet fee

if no maid service at all till i leave why do i have to pay a daily pet fee

comfortable large room, great bed, very friendly staff, no pet fee!

breakfast, which was delicious, and swimming pool was definitely a plus

the gym equipment had missing parts making it unusable

room was very clean. outdoor access was great. location was convenient. pet fee a great deal

pet fee was only $10

i do wish the laundry room stayed open later

great rooms,great breakfast, great customer service!

i liked the amenities, the indoor pool and guest laundry

laundry was advertised about this hotel

no bar soap

it was so much fun for the kids

no towels in pool room

even called ahead to make sure they had a guest laundry

me going to the elevator, called me over, and politely asked me if they could bring the cleaned laundry to the room

the rooftop bar location

nice to have the coffee bar and mini-fridge

tree bar and el gaucho both closed on sunday

of course; then a great coffee bar inside hotel & a super restaurant & bar ( el gaucho) rooftop bar really cool but the music was

pet fee is very

love the spacious room, with a kitchen and a large fridge

onsite laundry with 3 washers & 3 dryers

was fantastic - clean, modern, spacious, amenities included kitchenette

well maintained, clean, helpful staff, and laundry available.

the breakfast served each morning, with soup and salad for dinner, were delicious; served by a great

included frig, micro, coffee, tea, flat screen tv, room was large, a/c worked fine, indoor pool & hot tub (not in room)

super amenities; hot tub, spa, gym and pool

clean rooms, reception and drinks at night, courteous staff, good breakfast, pool and very quiet

had courtesy a soup and salad bar during happy hour

a serious update, housekeeping useless, pool closed 1st 2 days open last but water was cloudy didnt look

the kitchen was well stocked with what we needed for an enjoyable stay

great kitchen stocked with all the pots, pans, utensils needed

the hotel was nearby, fully equipped kitchen, breakfast included, good coffee, near restaurants and a comfortable room

the place was clean, pool was nice and staff helpful

clean, comfortable bed, the kitchen was well stocked and much more than

it would have been nice to have continental breakfast included in the price

was right on the river and a good location for us, with our kids across river in vancouver

breakfast was overpriced and did not look worth the $13

room was ground level and they let kids run around making lots of noises till 11:00 pm

i loved the small size pool for kids and how clean the hotel and room is

the laundry key is very sensitive and took minutes to open

i was uncomfortable saying too much to the adults who were with the kids as they didn't seem to care

were served with friendly staff and accommodated us for early check in by alicia after driving 6 hours to get to portland

breakfast was awesome

and as mentioned, shuttle to airport, rail station and areas close by which is a great service

i made a reservation and paid more for a spa tub that didn’t work

restaurants, market, laundry facilities and bar all connected together

it had laundry a restaurant a gym

the bed was a little harder than i would like. the spa plug did not stay in.

was clean spacious a good price had basically a full kitchen the staff was wonderful and they had

coffee machine, tea anything wander into a construction zone no hair dryer ice machine broke no pool - been filled in with concrete two years ago… guy said maybe open after memorial day weekend

there is no pool or hot tub as advertised

the room was very comfy, and the addition of a small kitchenette was nice!

specifically got this hotel for the pool

very clean and cozy room with comfortable beds, a wonderful breakfast, friendly staff, high-quality amenities, a nice pool, well-maintained facilities

i appreciated the excellent staff, decent breakfast, and laundry room.

shortage of detergent in the laundry room

room with comfortable beds, a wonderful breakfast, friendly staff, high-quality amenities, a nice pool, well-maintained facilities including laundry machines, and a safe location conveniently

the pool was very over ran and staff refuse to set rules for other party’s in pool area older kids were jumping over younger kids in pool

that there was no pet fee

girl at the desk was veey friendly and the laundry facility was open 24 hours so i could wash late night baseball jersey for next morning game

laundry room closed

laundry room was closed

location! clean! laundry facilities! comfy bed! efficient staff!

a very good gym and location

more kitchen appliances such as a can opener toaster coffee pot etc

the kitchen

the room came with a mini kitchen

the room was very spacious and nicely laid out. love the kitchenette and full size refrigerator.

i was happy my dog didnt get charged a pet fee

jessica is great. easy check in and no pet fee. no ice due to covid but thats to be expected.

great location. basic hotel. met expectations. convenient public laundry.

friendly staff. great location. convenient guest laundry.

decent value. great staff. guest laundry.

access to a kitchen and it was a very spacious room with double beds

the room is big and has a kitchen which is the best part

breakfast was nice but food items were scarce

i did like that we could use the laundry at our convenience

besides the room the laundry was the only other amenity, no fitness equipment

everything location clean breakfast pool it was quiet close to shopping places to eat easy access to main thorough fairs to vancouver

we just wished breakfast went longer as we slept in.

the breakfast, the pool, the nice room and friendly staff.

breakfast

clean quiet and good breakfast

lots of parking, great helpful staff, like the bar area and pool. rooms are clean and safe.

electronically requested airport shuttle service at 5am and received an email stating my request was approved

adults drinking in the bar and leaving the young kids to run wild in the halls until 10:30pm

the happy hour in the bar was good, too

advertised to have shuttle to airport but pretty limited hours and had to call ahead to schedule

bathroom as a little small, but not a deal breaker. gym also a little small.

great pool and hot tub. staff were nice. clean rooms. quiet.

plus the amenities are really talked up on like the gym looked like a closet with only two machines

love the 24 hour pool and hot tub

ii did not like that i e as denied a late check out because they said they had reached there

facility, clean rooms, great breakfast, comfortably warm pool

very clean. great breakfast options. convenient location.

new, clean, quality furnishings, staff, breakfast, light dinner. great tv set

they serve not just breakfast but a small dinner menu monday through thursday

facility, clean rooms, great breakfast, comfortably warm pool

the massage and spa facilities were very nice and not too crowded

spa staff were a bit militant… a smile goes a long way.

pool/spa facility is an additional cost - when i paid, i assumed that the high price was to do with spa

in the instructions for the spa on screen, they advise you to use your room key for access, though the spa bands only work in

the spa was amazing, and everyone was respectful

staff are friendly kids, but not available to help at all with luggage - for me, that takes any hotel from 4 to 3

it would be worth getting an ice machine rather than having to go to the bar to get ice - i felt a bit uncomfortable doing this

wish the pool was a touch cleaner.

staff are friendly kids, but not available to help at all with luggage - for me, that takes any hotel from 4 to 3

parking available on site was a bonus

easy to get to (shuttle)

excellent location, staff asked if a shuttle service was needed. appreciated that.

24hr shuttle

great amenities pool/ jacuzzi. lisa was a great waitress at the restaurant.

good gym & pool

very clean, quite, great gym facilities and the shuttle was quick and professional

but it would help if you can shuttle from the car

a great breakfast available early enough to take full advantage of prior to taking their free shuttle to the airport, only about 5 minutes away

breakfast is great for a hotel breakfast, the shuttle to the airport was the best we have ever used, fast and prompt

if they had a proper gym facility (the gym is small, dated and not very well-equipped), then i might be happier paying

really liked the gym

loved that they provided a shuttle to and from airport

very flexible with a late check out for us

shuttle drivers were prompt, both at my arrival at 10:30pm at pdx and at my departure from the

love that the rooms have wood floors, the breakfast had a nice assortment of food and the coffee was quite good

the gym was frequently out of water/towels..

breakfast

breakfast surpassed expectations

excellent staff. very clean. loved the pool, hot tub and delicious continental breakfast!

great location, good breakfast, laundry facilities.

clean, modern, huge kitchen

breakfast menu during the week could do with more variation

all of the complimentary amenities, the way the room is set up, how it has a mini kitchen

it's so nice to have a full kitchen with all the essentials

friendly, spacious room, nice kitchenette, wonderful continental breakfast, hot tub, gym &

the room was adorable and spacious. great pool. nice breakfast. far exceeded our expectations.

nice amenities: pool, gym, laundry

great for kids, runners, anyone

the room was phenomenal! it had a complete kitchenette and plenty of storage space and seating.

great hot complimentary breakfast, close to shops, not too far away from downtown

charged double than what i was told for pet fee

we traveled with 2 small dogs and the pet fee was only $25 usd total, vs other hotels that charge that or more per pet per night

all the extra charges for food parking and pet fee

to get wifi, we had to pay.

the amenities including specially the free 24/7 airport shuttle service

was good not a pet fee the bar area looked really nice and it was in a great location for shopping and

cat friendly no pet fee! large rooms, comfortable beds, friendly staff

i didn't go down to the bar area, was a bit too millennial for me

gym and swimming pool although small

the pool stays open for 24 hours & that was great

also has a laundry for guests to use which was so helpful to us

laundry pickup not daily as a result

accessible laundry was a help

laundry facility. nice and quiet. peaceful.

laundry room was broken and there was an extra charge for parking.

the friendly atmisphere. that the pet fee was reasonable.

the pool was closed and it was over 85 degrees and they advertised it online.

plus the pool was not open

that the laundry facilities were not working

i only dont like that laundry room was locked early big spacious room

gym is beyond tiny and boiling hot

ds are teens) which would have been nice

phones were not functioning to call for room service, the lobby very impersonal, and the eating area not kid friendly

construction which was a mess i had room service they got the order wrong and it was cold

- worst gym ever, you easily hurt yourself with broken pieces on the cable station in addition to barely

didn’t like about the following day the person that was on the front office so rude i walk for breakfast and he pick everything up so i didn’t have no breakfast they closed the kitchen at 10

breakfast was great

the breakfast is very great! it suits the tastes of chinese!

also so was someone who was doing laundry

appreciated the front desk staff and the gentleman that took care of the breakfast room

a gym could have been a bit bigger (just one treadmill).

bar on the top floor has one of the best roof top views in

the gym was pretty well equipped and very clean

told cost $20 for early check in

gym is an add-on

staffs are friendly and helpful, allows late check out on the day off, very flexible to me

gym

no breakfast included due to restaurants being closed for covid.

the buffet breakfast was really good - we didn't mind paying $27 for the quality of this experience, and again

clean, felt safe, staff was very friendly, free games for the kids to play, & beautiful view

we were woken up at 9am with loud knocking from a staff member, when i had 3 kids including a sleeping infant to ask (very rudely without even introducing himself) when are you

gave us early check in, stored our luggage, so very helpful

fifth floor in an area that has homeless ppl at night so once you are in with the kids

good location, staff friendly and laundry room available to use

needed to use laundry facilities

they also let us squeeze in a late check out to my son could have another go around at the pool

breakfast selection and the staff were very accommodating with early check in and late check out

location, beautiful property, great gym and wonderful breakfast each morning

the pool was amazing with water games for kids

the pool with the kid friendly part was the icing on the cake for my kids