pool could be better.

the property itself is also beautiful and the large king suite room with kitchenette, deep bath tub, and extremely comfortable bed was just the cherry on top after all of

bed was comfy, the shower was good, the room was spacious, the breakfast was great, the staff was outstanding

we had complimentary breakfast

our room was much better than expected, we had a full kitchen we didnt plan on

a laundry a guest could use the air con's limited - a few degrees cooler would be nice

location and having the two bar and eating facilities on site was great

breakfast invluded didn't include our children which felt deceptive and was quite expensive for 3 kids

hotel gym didna

location right in central waikiki, the kids spent hours in the pool

on the lobby level is the outdoor seating, bar, pool and heated spa where we hung out during happy hour as we listened to the live music at night

pool could have been a bit deeper for me to be able to swim some laps in the morning

they gave us an early check in

kids playing in the the hot tub

the pool could of been bigger

the gym could use a bit of attention and improvement

early check in

gym could use some updated equipment

the bathroom was a little dated and small, pool is quite small best for kids only.

the hotel doesn't have a bar, but it's connected to a very nice sports bar (seriously, walk out of the hotel lounge into a

can eat, and don t forget happy hour what a great way to meet other people, so much fun and the kids loved the pool area

pool and spa we used every day

the laundry room was so handy - easy to use and always had a washer / dryer available even in peak

was a premium corner i think, this was perfect for us as we are a family of 5, 2 adults and 3 kids under 11

amazing stay with our kids. the breakfast and happy hour was great.

, nicely decorated, great restaurant and coffee shop, nice pool area

breakfast for two was included in our package and the food was excellent!

hotel take 29 dollars fee for everyday which means we can use pool or other things

f&b, the restaurant and bar are sensational

and the pool chairs filled up very fast if we weren't there early

staff, excellent décor, beautiful pool area, nice open feel downstairs in the lobby/ bar

balcony was large. mini golf was great for kids.

great location. kids enjoyed pool. nice, friendly little bar area

it was to noisy and the kitchen dident have any catlery.

i loved our stayed we rented 2 rooms beds were comfortable pool was amazing

site guest laundry that is 24/7, friendly staff

my kids loved the pool

the pool was great

my kids ended up all sleeping in the sofa bed instead of sleeping in the roll out bed so there was no

good room service also we love the laundry is accessible 24hrs

no umbreallas around the pool and on lower deck.

they also had laundry facilities which came in handy

beach and pool area get crowded, but all of waikiki area is that way

order room service one night and by the time it got to my room 1 hour later it was cold i wasn't

bathroom downstairs under the pool area was a little scary haha

great gym

i wish to have self laundry so that during long stay we could wash our clothes.

the politeness of the staff and the quickness of the room service

we had too many kids splashing water and swimming into us

excellent room service and copious amounts of toiletries provided

loved friendly staff, free coffee in the morning & the pool! thank you for everything!

pool is really inviting with music being played close by

restaurant closes early so no room service after 20 pm

the pool area is beautiful and we enjoyed our swim there

for waikiki beach, and local restaurants, bars and shops

big size room, laundry machine, kitchen

laundry and toilet

the room service was amazing and so thoughtful!

we also enjoyed the pool -- my 3 yr old niece made some very special memories learning to swim there

need, and while we ate out for the most part, it was really great to cook sometimes and do the laundry as we stayed over a week

the gymnasium needs upgrading - badly.

good breakfast, friendly and helpful staff, kids friendly, everything was clean, good

took away laundry facilities

it was right on the beach with on site restaurant and bar as well

wifi worked when it felt like it, not good enough for a 5 star resort, plus you could not get

we were accepted for early check in and we got the parking reservation throughout our stay that costs $30 per night

the pool, loungers and bar were a great outdoor space with the bar seat swings bringing a lot of joy to many

if you arrive prior to the 3pm check in you can either pay (a lot) for early check in or the hotel will store your bags for free

early check in was great! christeann was super friendly and hospitable.

a beautiful property with a lovely pool, spa and surrounding lush tropical garden

no pool

the breakfast was so delicious we had it every day during our stay

breakfast

i requested early check in & this was not in place on arrival but after paying for an upgrade to a

pool was a bit of a let down

we also used the laundry facilities

location, staff, clean, good ac, nice pool, nice gym. seems like brand new hotel.

good coffee available in the mornings and had a laundry room

we had been away from home nearly two weeks, it was wonderful to discover the on site laundry room

it's central from everything and where we needed to go. everything was clean. pool was clean.

nice little heated pool and gym

gym equipment

most hotels, pool use had to be scheduled due to covid

the pool was being repaired.

gym, location, upgrade, breakfast

bedroom unit with kitchenette, sleeping spaces and fold out couch worked well for 2 adults and 3 kids

pool was not available because it was being serviced.

the view, staff, gym, and location

wonderful to have an early check in after arriving from australia at 9 am

gym could do with an upgrade, shower was small

gym was very small and limited healthy or vegan options for breakfast just in case that is

only negative i can think of is that the exercise room and the pool area are a little small but i didn t go to hawaii to swim in a pool, i went to swim in the

it was perfect to send the kids to while being close to watch them

elevator was having problems , agent refused to give us a late check out.

sauna and gym close to early!

the breakfast buffet was good also

great for kids

fitness centre and pool area

pool, games, clean

the pool and spa were good, i appreciated all the deckchairs

4th floor laundry matt was hot , not enough washer & dryer and we noticed some roaches.

room service and housekeeping were also

the spa and pool

the gym was totally awesome, we used it every day, sometimes twice a day

the pool was a bit of a disappointment for the kids but the jacuzzi made it up.

the swimming pool was not quite clean and opens only 10am to 7pm i wanted to do my laundry, but half of the dryers were out of order

the gym smells a bit like plastic, but if you leave the door open it not so bad anymore

and too many groups of young kids

pool and gym whilst small in size, serves their roles adequately

great location friendly staff gym

friendliness of the staff, the cleanliness, having a laundry room, a fully stocked kitchen (including a toaster oven, microwave and stove), having a pool, and of course the location

value for money, they have inflatables you can use at the pool and beach

one of the standout features was the full kitchen facility in the room

pool was freezing

close to shops and beach and also came with laundry on site

many kids in the spa like it was a swimming pool, a lot of parents seemed to let their kids do what they wanted

best pool n daily evening dj in pool, morning yoga, laundry facility, overall it was a nice

location, gym, room view and cleanliness

the staffs are friendly. they give me an early check in which saves me from a long hours plane.

many kids in the spa like it was a swimming pool, a lot of parents seemed to let their kids do what they

convenient location enjoyed the gym and pool facilities

everything! the staff, pool, price, location, buffett and cleanliness!

location clean comfy nice pool

the pool was just ok, shades early and there wasn't a hot tub.

pool area also great

the staff were super nice and gave us late check out for free since we were going sonrkling in the last day

breakfast was good. the hotel was stsffs with very excellents.

pool deck under maintenance and was not advised at time of booking or check in

pool could have been better/bigger

that section off the beach was family friendly, some areas were shallow, which is great for kids, lots of

they also provide complimentary late check out that was really continent for our

add self-serve washer and dryer so guests can do laundry, especially guests with kids

they were also kind enough to accommodate an early check in for me, which was great

was superb, kids swam and rode waves right across the street at walls

also very close from the zoo if you have kids

kitchen and bathrooms need updating. hair found in bathtub drain, yuck!

laundry was best

has a main bed room and two single beds in another separate bedroom if you are traveling with kids

the kitchen was a little small for a couple staying together, but the rooftop on the 8th floor was nice

also there is a small fridge in the kitchen

room, 5-minute walk to beach pet-friendly, but the pet fee was nearly twice as expensive as nearby

unclear how to order room service - deck never answered phone.

od) was awful

pool area great for kids

staff were helpful, pool was great

felt like a spa in the lobby

obstructed but who cares get your butt outside, also as some other people have said no pool or gym but once again your a 4 minute walk from the ocean and hikes and a nice park to jog in, so go

near quiet beach, golf simulator, views

the games room with the golf simulator was terrific, although when it overheats it wipes all the info

wished the restaurant and the gym were open during our stay

it also had peloton bikes - however it appeared that the internet was too slow in the gym area for the classes to stream properly

there was a bar and live music on the premises.

the in-house bar is a big plus staffed by an excellent crew

so, i hit the bar in the hotel - there is an excellent wine list and appetizer option - so i was content

everything awesome and their free shuttle to waikiki and ala moana was a plus

beach, dolphins, room service, in town bus shuttle

beach is great for kids and calm waters

d adults)

no shuttle to and from airport.

industrial area and there is not much to walk to except an interesting park where canoe clubs launch their long boats

loved the pool too

they provide a free shuttle to and from the airport, including makani kai. very convenient!

had a lovely pool area, bar & karaoke & chinese restaurant all o site

was treated like family by the bar staff

very easy late check out. customer service was excellent. very clean and comfortable.

free shuttle services was great

granddaughter came with me and thought the pool was very crowded

very close to airport. has laundry facilities and pool.

the staff were very kind to give me way ahead a packed small bag of breakfast, which was much appreciated

site laundry facilities, 2 complimentary drinks at the bar, airport shuttle service running hrly until

pool was great for the kids

also for a minimal charge i was able to have a late check out at 6pm the following day

and the pool is really nice

the laundry areas were awesome and 24/7

views, beach gear to rent, list of restaurants / places to visit on arrival, good breakfast, coin laundry available, helpful and friendly staff

the pool was a nice size and conveniently located to the rooms

staff was friendly we liked the pool and

'resort' term is a little ambitious, there are some canoeing facilities, a gym and yoga classes, we didn't use any of this but it was there

the laundry room closed at 9 pm.