clean, fantastic customer service! and a delicious breakfast!

room and breakfast

love that it gives a hotel experience as well as a home/ apt feel with a kitchen and living room

i liked the room how ample the space was with a kitchen

comfortable bed,, large shower & bathroom, full kitchen

the staff was nice and even paid the pet fee because we got there so late

the gym is amazing

house keeping team threw out my brand new underwear and one of my brand new gym t shirts

nice, modern rooms. good towels. close to the airport. food at the bar was good as well.

live music in the bar was a fantastic touch

fresh cookies great breakfast

the complementary breakfast. the cleaness of the hotel and the hospitality of there staff

didn’t know swimming pool is under construction and we get valet parking and a must and pay additional $18

pool was in poor condition on the afternoon of our arrival, but the staff quickly cleaned the pool

she was so friendly with my kids

laundry room only on one floor.

location, breakfast, everything was good.

great breakfast

the breakfast was great

good breakfast, walking to metro. close to universal studios.

good with kids no microwave in the room very little fridge i don’t like this hotel never booked for

friendly and helpful staff; convenient location; comfortable room; good breakfast; accessible laundry room; pool is a

nice gym facility and lobby area

we loved the property (especially the outdoor seating areas and pool) and the room was super comfortable

with 4 kids and 3 grown and very tired adults, we were just glad to lay down in one room for a little bit

also - the website quotes the pet fee as $20 per stay, and i was charged $20 per night

they charged $30 pet fees

love the fact they take pets, not so keen on the $25 pet fee, since most la quintas have no fee

the pet-friendly process was easy and the pet fee was reasonable

cleanliness, friendly staff, pet friendly

pet fee is only $75

the pool and the rooms are awesome! and the service!

breakfast was adequate

was currently under construction and the gym was not available for use

breakfast was great

the restaurant at the hotel looked nice, didn t not go to it because i have two wild kids

i wish there were more varieties of food to order for room service!

i enjoyed the room service, but i thought the prices were way too high!

would be nice if there was complementary gym cloths, a pool, a sauna, and a more private business center

room service is prompt and staff is friendly, but not familiar

and comfort, spacious lobby w bar and opening area

the gym lacked some legs training equipment, and the swimming pool was small

room was clean and breakfast was nice

breakfast/pool/kitchen stuff in the room/location/gym

my wife said the gym was as nice if not better than some of the 5-star resorts we've stayed at

it’s super clean, convenient and breakfast was great

great breakfast, wonderful staff

so great to have a basketball court for the kids

quietness, the kitchen actual had a couple of pots and utensils to use, if need be

check in, breakfast was amazing, 2 bedroom suite was everything we needed, tv in each room, full kitchen,loads of food was close by, good view even on first floor

were washers and dryers in the laundry room when we got there and i spoke to the check in person about it as far as if there was

it has a kitchen

having laundry room on site was a definite plus

no blow dryer or pans to use in kitchen

a early check in

the room and bathroom were very nice and comfortable. the wifi also worked very well.

staff super friendly. rooms very comfortable, clean. wifi was great.

nice bed. cafe onsite was convenient. free wifi

the pool is heated quite nicely and very enjoyable even in winter

additional $125 for pet, $25 to park in an unsecured lot, $25 for amenities and extra for wifi i probably will not stay there again

we especially liked the olive's bistro and bar next door

nice hotel. staff very friendly. room was clean with a small fridge. laundry room was handy.

parking lot is a little cramped.

we did the room service the first morning but we never got a card again to do it again otherwise we would ve

everything was good. we had room service from the restaurant .

cons: gym is mediocre food is okay, nothing amazing but not bad either

wifi was so poor and barely couldnt connect and use

the room was clean and early check in

the food the bar drinks the room service everything was great my kids definitely loved it

room service was great, customer service was great also.

wifi was strong and pool was very enjoyable after a stay at the bar within the

the bar is expensive but i guess that comes with

what i didn t like was that it was small pool area and no jacuzzi.

my kids and i always feel like the staff go out of there way for us.

the laundry room is too expensive

didn't get to breakfast, it stops at 9.

requested pool view, but the girl at the front desk was so rude and gave me the last room on the hall way

a tea kettle in the kitchen would have been great

a kitchen sponge with a little detergent would be nice to wash dishes and actual salt and pepper in

location with sliding doors to pool area and communal patio area

the pool is so fun, with good food, and excellent service and it’s open till midnight, so no matter

stay was good, we paid for a late check out however was locked out of our room for over an hour with no apology at all

they let us have a late check out at noon

service (room service or pool-side service) may be slower since they may not have the staffing needed

great bar with food and shuttle to universal.

the swimming pool didn't open until 10:00 a.m. and check out was at 11:00 a.m.

great pool and outdoor area

breakfast and close to universal studio

was perfect, not only the room but the pool, the laundry, etc

the pool is amazing! breakfast was good, staff was very friendly

pool was to small

nice options for breakfast with a different menu every day

the breakfast was good

the kitchen ran out of some

really liked your pre order breakfast. hotel cleanliness

00 wifi fee

windows - i heard the street noise of cars, emergency vehicles and late night bar patrons like window was open

has super cute pictures of a garden and dinning areas, but the area is quite small and next to golf course and parking garage so a+ for effort but definitely not what i expected

the bar across the street

loved the fireside patio, pool, bar, restaurant, staff