potholes in parking lot

parking wasn't available by our room the outer blanket was dirty and it could use a little more

not all of the rooms were occupied, so there were plenty of parking

my concerns were confirmed when i pulled into the parking lot and saw several teenagers loitering in front of the office

it was a pretty small area. parking lot was hard to get out of and hard to find at first

the kids loved it

no quiet hours were posted, and kids played by my door loudly through the night

undry)

the pool and gym was closed because of covid-19

didn't like that i had to pay for basic kids show channels

gym

covid restrictions in place allowing pool and gym to be open just appointment only

she had an awesome restaurant recommendations and graciously arranged for a late check out for us

breakfast needs to include more. pancakes, potatoes. the bagels were stale.

was allow early check in, check in smoothly in a timely manner, staff very pleasant, room very nice, beds

10th floor. couldn't get room service.

the pool and gym were very nice

the price of the suite. the atmosphere, happy hour & breakfast. inside pool.

the staff was nice and willing to help!! the pool and gym seemed nice.

it was fun things for me in my kids to do

breakfast. comfortable bed. kitchenette. location.

pool was down

the element hotel has lowered the fee for pets from $100 to $25. the breakfast was very good.

not enough ventilation in pool area - room was like a chlorinated steam room

the room i purchased online indicated a suite with a full kitchen including dishwasher and tile/marble floor

nothing even the parking was terrible

i left very early to catch a plane, and they made up a special breakfast bag for me to take

the moment i walked in everyone from the front desk to housekeeping to staff at breakfast, everyone was very kind and helpful

didn't do breakfast heard it was good

liked the fact that it offered a pool, gym and laundry

the laundry facilities were a plus as well

clean, spacious, full kitchen was a plus.

liked the workout room and different breakfast options available. very clean and quiet

loved having a kitchen. staff was helpful and friendly. nice breakfast and laundry area.

loved having a kitchen. staff was helpful and friendly. nice breakfast and laundry area.

kitchen was a little dirty and had roaches

fully equipped kitchen with a oven i am very impressed love the home a way from home i would definitely stay here

i liked the fact that we had a kitchen and also the outside lounging is beautiful.

i liked the separate sitting area near the kitchen

the rooms are big and very nice with a full kitchen

the kitchen had minimal appliances

that the purpose of me booking for the indoor pool, that should be mentioned when ppl book!

the entire stay loved the pool perfect temperature loved the hot tub

the pool and the hot tub. it was nice and quiet, and calm.

pool could be warmer, and hot tub could be a little cleaner.

pool was dirty

there was a broken laundry or garbage

no light bulbs in the lights in between the beds, the kitchenette was grease covered and stained, the sink faucet was nearly falling off, and the

also luggage/laundry carts would of been helpful

my sister requested and played for a kitchenet but didn't get one

we were suppose 2 have a kitchen but no kitchen at all

laundry room was a little expensive

clean, nice pool, helpful friendly staff, great breakfast options, good for kids

staff was the friendliest ever. super clean including the pool.

pool was open- and they had

besides that, the breakfast is so much better than most places

they take dogs up to 70 lbs, and the pet fee is extremely reasonable

not able to include pet fee online

didn t like how i was charged three seperate charges for a pet fee which was 315 in total

wifi signal is very weak, the bed is not very comfortable, and the place in general needs a

wifi not working....

great breakfast, friendly staff, not affraid to smile, great rooms

i like that it has a pool, close to hospital and many restaurants, stores, gas stations

i loved the cleanliness, the staff was great and my children love the pool and the breakfast.

everyone was extremely nice except for the breakfast ladies

great stay!!! bed was fabulous, breakfast was super...and very nice and welcoming staff!

doesn't have indoor pool or spa

nothing really, just wish the pool was inside. but thats just what it is so it s cool.

did not like the parking

there are only 4 handicapped parking spaces that i saw, and for a hotel that size, it doesn't seem like enough

the breakfast was on point, everything fresh and

would not be happy if i had to bring my kids there

everything was great....the bed the cleanliness ,pool,laundry facility and the bar ..,

the pool the staff

pool was warm and suitable for my kids

pool was closed due to current pandemic.

the laundry room was easily accessible,

moved to this hotel after a stay in a filthy motel 6, mostly because it had a spa in the room but when we got back later that night after a concert and wanted to soak for a

had to ask for extra towels since it was a spa king room

spa n bed

was on the first floor which is weird because when i got a spa room before i was not on the first floor

much i had the room with the spa in it that was enjoyable

also very nice clean pool and laundry facility

arrived early and we were able to get an early check in with no problems

i also liked that they had a laundry room for the residents use

i loved the fact that there was a laundry room to do my personal laundry

kids were screaming and running around in their rooms all night, called and complained multiple

if my kids weren’t with me i would have slept in my car and took that chance instead

man was beating on the room down from us threatening to kill the woman and her kids over money

room was next to the laundry room

i believe there is a laundry as well, but i can't verify that, personally