wifi was poor you couldn't sign into it and ac in room was no adequate to cool room it took most of

basic older but clean room, motel style so parking right outside the door

great parking. near natural bridge. nice office staff.

the parking lot was almost free of snow

the parking lot is only paved where you park

breakfast was really good, there is a hotel cat that will sit with you as you eat breakfast named

breakfast was great and the kids loved the cookies

great location, nice facilities including pool and gym.

upscale breakfast

pretty much everything, except the now covid standard box breakfast.

staff and breakfast

easy access from i81, friendly and helpful staff, healthy breakfast options.

did not eat breakfast, but it looked great.

morning's breakfast was less than expected

was able to get a late check out and did not feel rushed out

breakfast and cleanliness

the pool

friendly service and staff. breakfast bar. cleanliness.

we enjoyed an excellent hot breakfast

pet friendly and a nice staff. breakfast was ok.

very clean. friendly staff. continental breakfast. microwave and fridge extra ease of stay.

need to improve breakfast options!!!

breakfast was a honey bun or tiny yogurt (not even as big as the multipack yogurt in stores)

breakfast is just a honey bun and yogurt but i travel with my own oatmeal

facilities were a little older and breakfast is small

the indoor pool and gym were closed.

great breakfast, friendly staff, clean, nice gym.

the placement of the continental breakfast area and pool kept the flow of people from bunching up and creating a backlog near the front desk

pool closed because of coronavirus. everything else was outstanding.

the breakfast was very good

continental breakfast my child liked the pool

breakfast items ran out before breakfast hours were over.

to go to other hotels to use their pool and breakfast but that is a huge hassle when you have kids

it also had an indoor pool for the kids

for breakfast was fresh and tasted great

i had a pet and the pet fee is reasonable

they give pet owners first floor rooms and the rooms have sliders that open up to a grassy area

$12 pet fee, late check out was granted (probably because we got in at 4am ud83dude2c), and it was a

as soon as we arrived my dog was able to smell previous urine from other pets who previously stayed in this room;why pay a pet fee extra if the room is not sanitized

fitness center machines were mostly broken breakfast had no fruit or eggs coffee machine in front

destination was great smokey’s national park for rv camping.

pool is still not open

told me there was a virginia state law saying pools can’t be open until memorial day which is false

tv did not work. pool out of order. no tea at breakfast.

location, breakfast, wifi, staff

have to pay for breakfast.

location great and we did not eat breakfast

i wish they offered a grab bag for breakfast.

no breakfast

the staff was excellent. breakfast was excellent. bed was comfortable.

the breakfast was a little sparce

breakfast was extremely basic and the fresh cheese past the 'consume by' date and not edible any

pool not open.

swimming pool clean and clear

pool

from the shoes on the doors to the wine bar in the lobby and everything in between

breakfast was so fun in the box. the beauty of the hotel was exceptional

had a great experience from the turn down service, to room service of getting a bottle of champagne delivered, it was very enjoyable and relaxing

enjoyed the unique shoebox to set outside your door with breakfast delivered in it the next morning

wine bar in lobby is a nice thing as well

breakfast had more offerings than expected. front desk staff were delightful.

pool not working

the rooms, the gym, the breakfast and the pool were all great.

couldn't use the pool. water was cloudy.

the rooms, the gym, the breakfast and the pool were all great.

to do check in she said the policy of the hotel is to do the check in at 3 pm and if i wish to do early check in i need to pay extra 35$ i told her i understand this but i would appreciate if you

breakfast was ok and room was clean.

the breakfast was fresh and filling in the morning

no breakfast meat

breakfast in the morning

a pool and hot tub and restaurant but had none of these so i had to go to a different hotel so kids could have the pool

great staff. gym was excellent

new and well maintained. good gym

the kids loved the smart tvs in the room!

�OV

whole breakfast room had a good variety

excellent coffee and tea. breakfast was fresh.

tje breakfast eggs were too salty

wonderful breakfast

the breakfast was primarily pastry’s and cereals.

only thing i didn't like was the breakfast selection

was clean, staff was friendly and nice, breakfast was still served but limited to oatmeal, waffles and drinks due to covid, but thankful

:( not impressed with breakfast buffet, waffle batter dispenser on it's last leg

breakfast!

property was under renovations including the parking lot and the laundry facilities

fresh fruit with breakfast great

fitness center

that the pool was not heated! my kids were upset

the fitness center and pool were also nice touches, both clean and in great condition

great breakfast buffet friendly staff