big rooms, with all the amenities needed, including a small kitchen laundry being done easily at the hotel, for a small price big parking lot close to a gas station

floor do to negligence, german roaches, bedroom door doesn't latch, staff has horrible attitude, laundry room does not work 24/7

laundry room and the check in and checking out process was easy

the staff is great and the breakfast usually is good.

i found the bed to be very comfortable. good breakfast variety.

very nice lounge, breakfast and pool areas. the gym was adequate too

wish they had hot tub by the pool

swimming pool well maintained

i haven't used the gym or swimming pool but looked nice

the gym, everything.

pool was clean and never busy. they always had towels stocked outside as well!

i love this hotel, the room was very clean and spacious....!!! and the breakfast was great....

friendly staff comfortable beds like kitchen

location, room service did make the room up and did a fine job

only stayed one night but the pool looked like it was kept up nicely

parking was a problem.

no bible in room in kitchenette area no dishes to use no recycling on site

the pool was well-kept and the furniture was very clean and nice

breakfast was great

there was a pretty nice gym

it had a great kitchen area with all of the basic amenities as well as a sitting area

and comfortable with lots of nice touches from the pool area to the lobby

the pool was great

they gave me the second floor first room on top of the laundry room and the elevator, so we could listen to people slam doors all night

the wifi was not strong enough to watch a video or a movie in the ipad.

plenty of chairs and shade to spend the day by the pool and really appreciated to toys for the kids

great parking facilities and pool area very attractive

the heated pool and jacuzzi were super clean and had pool noodles and toys for the kids

the pool for the kids is spectacular

both rooms were impeccably clean, & the pool was gorgeous- just enough shade and sun

we did feel that the staff were not informed of information they should have known like shuttle times and our tv didnt work with the a

shuttle to other ritz and beach a huge plus

blessed golf and water park- christmas ambiance was a beautiful sight to see -

room was one big wifi dead zone.

the staff was very nice & there is a bar & restaurant that was just steps away from our room

parking was a pain once the restaurant got busy but not too big of a problem.

not much parking

no bar soap in shower.

we looked forward to getting a cabana by the pool

loved it all, pool, bar restaurant, rooftop, room, view etc

adult only rooftop pool and bar

pool closes early and the wi-fi was not good

need more kid friendly food options at the pool side restaurant.

breakfast

the hotel also has a small but well-equipped gym, clean bathrooms throughout, and fun games by the pool area to enjoy with family

the heated pool was very relaxing, and the bar lady was super friendly and easygoing

also they have a complimentary laundry room with tv

breakfast was amazing, everything was super clean, pool and bar area were fun and not too crowded, room was spacious and super comfortable

inn very clean, pool clean, fluffy pillows and staff very friendly.

the gym was not available which was an additional surprise

nice pool area and bar with happy hour

rooms were not being cleaned due to covid. breakfast was granola bar and yogurt.

the pool area was very nice and i liked the laundry facilities that were in the pool area

good breakfast and coffee

there was no room service unless you request it, the floor wasn t clean or vacuumed well, no garbage picked

the staff was friendly and helpful, the pool was clean, excellent location, close to the beach, room service was

wifi didn't ever connect

my kids loved everything you had to offer

very difficult with kids be ready at 9 am

kids activities

great location. facilities complete (gym, pool, breakfast).

rust around the tub faucet and the wall paper is a bit outdated and the patio furniture from the pool a bit dirty the janitors need to clean up more but other than that it was doable we

nice location do you feel like at home with studio accommodation with the kitchen have pool jacuzzi everything what you

breakfast

the swimming pool was cold.

very clean, updated room. breakfast was good.

breakfast is still being served as a 'breakfast box' rather than hot breakfast like others in the

the rooms were clean, staff was friendly and good sized gym

friendly helpful staff, very clean, comfortable and quiet. excellent breakfast.

the rooms were super clean ,and the breakfast was very good

the pool was fantastic

definitely not kids friendly hotel

i also loved how they had regular sized waffles and 4 mini ones you could make for the kids

wifi didn t work at all.

clean with a comfortable king size bed, a refrigerator, a small desk, plenty of outlets, good wifi and parking right in front of the door

no note pad or pen. small parking lot, tight squeeze to back out.

at 5:30 in the morning the parking lot was full of police cars, ambulance, and fire truck

crack addicts had a fight in the parking lot at 3 am.

beautiful pool and great access to beach

felt there could be more afternoon/pool activities for kids, since it is such a kid friendly hotel

room service went above and beyond for an order for our room, we ordered a cheese platter and they

the hotel lobby bar makes awesome drinks and has great sushi

od working) wifi didn t cost extra, but that should be standard nowadays anyway

is plenty of space for free and safe parking, easy access to the motel by car and it is possible to stay with a

free parking and the safety of the city of naples and the safety of the motel area and the motel itself

easy parking close to room

wifi was reliable and allowed me to connect with two important zoom calls

mattresses were atrocious; had to go to office 3 times to ask for sheets, coffee maker, wifi password

an extended stay but i only needed a night - very accommodating as i needed early check in and late check out as i had my dog with me and needed to be at the hospital for a family

didn’t realize that even though there was a kitchen, you have to buy the utensils and all of that

floors were filthy and kitchen had nothing in it

were missing kitchen utensils, the iron, the coffee machine, the blower

an extended stay but i only needed a night - very accommodating as i needed early check in and late check out as i had my dog with me and needed to be at the hospital for a

friendly, ice dispenser, complementary coffee, fridge and microwave in the room , pool and jacuzzi looks nice, close to everything, great front

they accommodated a late check out for us

the laundry room was clean and the equipment worked great

gives you allot of bang for the buck… the pool area was as nice and well layer out as many more expensive properties

great staff, gave us late check out, clean room, comfy beds, nice heated pool, hot tub.

i love the whole experience my wife and kids love it very comfortable and clean

breakfast was included and was fun for kids because they have a proper waffle machine and they were really good

the amenities didn't really have any entertainment for kids. the pool was basic.

i liked everything the pool area was nice

felt totally safe in the hotel and with teenage grandchildren using pool alone

spa services top notch

great swimming pools, beautiful grounds excellent gym, good selection at the cafe for breakfast, varied lunch menu with service from the sun loungers

very spacious 2 bedroom condo with kitchen

had to take shuttle to get to main pool and water park area.

had a nice mini fridge and bar sink

proximity to where we wanted to be. the view was fantastic. the pool was nice.

kids couldn t sleep

very pleasant stay with a caribbean vibe, nice heated pool, close to shops, restaurants, boat trips etc

no room service. bar closed too early

when we d ask for room service to bring more towels , sheets, coffee they didn t

was great, and the pool was nice, and i loved the little corner shop by the reception area

at the bar and at pool side was inconsistent

small pool

pool was good, if a bit small

pool was nice could be bigger. more than twenty people fool.

the room was huge and very comfortable with a nice kitchen area

to 5th avenue in 15 minutes, and that there was a good place across the covered parking lot for breakfast and lunch, with excellent coffee, and pastries

it's a small hotel but have all you might need - breakfast, pool, terrace to relax, laundry

this hotel room was perfect and even had a small kitchenette

i wish they could have offered coffee and at least a packed breakfast.

the gym needs an update and needs to be regularly serviced.

room service after 8pm

pool area and a fire pit to sit around and relax

poolsode bar service was poor. we waited 1/2 hour for our server to return.

haven't used it, but i checked that out) and staff was easy to talk to and professional

the room was clean and the free breakfast was delicious

the pool and breakfast were a great perk to add to my business trip

very clean & high class. nice with gym and swimming pool. good breakfast.

great location and very clean. breakfast good. beds very comfy and pool great

the breakfast was the best of the free continental breakfasts that we had, staying at various hotels

rooms with everything your needed. bathroom was awesome. kitchen was very complete

the breakfast that was complimentary wasn t as great

used the wifi for work and it worked well

the breakfast could have been of better quality and more variety.

it really needs a table you can eat at since there is a full kitchen

the sheets on my kids bed had stains that were suspicious. i was not happy about that.

no late check out and unsupervised kids in the hot tub splashing adults

size of room, location, breakfast, fitness room

gaming hook up was problematic. kids will be disappointed.

room was perfect, some space to relax when the kids are sleeping

love the grounds and all the activities that the kids can do

was greeted at check in with a complimentary champagne glass and offered my son a free candy bar of his choice

water park was great

water park and all outdoor spaces

pool guy needs way more help with more staff

the pool was colder than expected, but did not detract from its enjoyability.

welcoming, central location parking was easy. food beverage in lobby was convenient

pool and hot tub are also exceptional

food and service was good. the bar was a nice touch too.

expensive it was just to do room service

pool wasn't recently cleaned

plus the courtyard/pool area was a great place for the two families to relax around the fire for a pre wedding dinner

in close proximity to shopping and restaurants nice clean pool

pool and for pit area were great

rooms had kitchen

with kitchen

the pool is so tiny and only 4 1/2 feet deep and had a basketball court beside it—not relaxing at all

the pool could be a little bigger, to small but it was nice hang out spot

rooms are extremely bright at night, it is very noisy at all hours, the kitchen left a lot to be desired and the beds were wildly

at breakfast

shuttle driver was wonderful

good shuttle-service from/to the airport

the shuttle taking us places for free

not enough parking

comfortable and the complementary kickback buffet was a great surprise as it was a complete taco bar including drinks

water refill station at gym entrance

the staff was great. from check-in to airport shuttle driver it was a very friendly team.

free dinner kids stay free free breakfast and free alcohol free pool and spa

the afternoon popcorn and soda was a treat the kids loved

great location and the kitchen was so great to have!

staff friendly good breakfast

the breakfast was minimal and not good

absolutely loved their breakfast

didn't get a chance to have their breakfast but it smelled wonderful

i don't think it would be a place to go with your kids

also there was a fun cool bar behind the hotel which was always really quiet but made for a nice place to meet people

so-called smoking area really needed to be cleaned up a lot of lg and nasty stuff in the round pool

breakfast are too simple

is good but right next to a outside texan bar food, who can see you, wife felt out of place, but kids will love it, bar food is good too and liverly

bed and linens were comfortable- room was clean- nice to have a quick breakfast!

gym was open 24 hours, room was clean and quiet, and service was available and helpful

everything was exceptionally clean including the pool

room was beautiful. the breakfast was great. it really exceeded our expectations.

they have a pool and gym

pool and whirlpool had consistently an odd spell which made it unusable

having a shuttle to airport- key to choosing hotel

rooms were bigger, water pressure, check-in, airport shuttle, geat breakfast, friendliest staff, restraunts in walking distance

the breakfast was great!! we love the pool being open 24hours!

property, very convenient the shuttle to the airport

no pet fee

staff was great. loved the breakfast. the room was very clean, spacious.

breakfast or coffee available in lobby swimming pool was close gym room exercise equipment we’re out of

pool was out of order

buffet breakfast, indoor pool was amazing

no hot breakfast

room with a kitchenette

breakfast was disappointing

the breakfast had no toast or pastries.

need a coffee pot in every room. need a larger lobby, breakfast area.