the pool was amazing and the hotel is absolutely beautiful. would definitely stay here again!

spa was the best i ve been to, melissa was superb

phenomenal staff, comfortable and well appointed rooms, great parking

the pool area is fabulous for the kids

room was right by the elevator and it was loud and noisy from kids playing and people talking loud

i had a view of the pool and courtyard

the pool was green

tvs didn't work , and wifi didn't work. the pool was dirty

the pool was the only good thing

pool

no food or bar available. construction in progress. a little pricy for what was received.

loved the lobby booth the bar and food and store. very pretty environment

the bar is small and quaint but again the service is wonderful

the room was clean ud83dudc4c morning staff and bar tender were great.

2 stays the hotel did not have any bar soap available

love the pool, just the right size

i wish the hotel would offer a selection of turkey or beef bacon/sausage with the breakfast bar.

didn't get a chance to swim in the pool

didn't like i had 3 rooms for my family and grandkids and they wouldn't let them get in swimming pool until

pool was clean and housekeeping staff was polite.

everything was outstanding kids loved everything. easy access to everything

the jacuzzi and pool had way too many chemicals

enjoy pool being cleaned didn’t have a sign saying it was cleaned had a very strong bleach smell

pool was closed because of covid. i understand. next time i hope to swim.

the only complaint during the stay was the noise from the pool area.

breakfast was really good

the hot breakfast was not what we expected

mattress was a little soft and not much left for breakfast

the breakfast was limited but adequate

price was good, room was clean and comfortable and breakfast was good

breakfast was tasty…esp for complimentary

breakfast was awesome! i was not disappointed. everything was great.

its decent for the price i just don't like the daily pet fee.

and front desk guy knocking on ur door before checking for a pet fee

closed at 9 i’m use to it closing around 10 for kids and 11 for adults but other than that everything was

pool area was dirty but from other guests. and we had some kids jump the fence to swim.

large comfortable quiet room. breakfast good.

the only thing i didn’t like was the pool was in supervised under age kids was unattended

the pool closed 3 days before our trip the kids were sad.

exceptional value, no extra pet fee, location was perfect, room was very comfortable.

smelled so bad i sprinkled bak i ng soda on carpet myself and why when j add a day am i charged an additional $50 pet fee

the only minor complaint i have is the offer of a free breakfast

i had to complain, the coffee, muffins and cereal bars breakfast is lacking, but still it is something to eat for breakfast

breakfast wasn’t served

pet fee is ridiculous....$20 aday...must come down on pet fee.. .

pet fee is ridiculous..$20 aday.....must come down on pet fee...

needed to do laundry and was advised i needed $3

full service kitchen with all amenities if you want to try cooking etc

laundry room facilities took only quarters-- $3 per wash load (that's 12 quarters

pet friendly

have stayed at this property before with my little dog and i was never charged a pet fee

i like that pets are allowed and with no additional charge

pet fee

the non pet fee

beyond expectations. great hotel. very good breakfast and well-appointed rooms.

cleanliness and the variety of food for the free breakfast.

kitchen, laundry room.

clean, great room, over the top, amazing, free breakfast.

pool did but appear very clean

didnt have a pet fee was the one thing that made me satisfied

i like the fact that this location was in perfect spot for where my 2 kids and i had to go

so your kids walk thru

kids running that didn’t bother me i have kids of my

also don’t expect much for the fitness room

the restaurant/bar was cool and the indoor heated pool was very convenient

no complimentary breakfast

the restaurant staff was exceptional from the gentleman at the bar and the sweet lady at breakfast went over and above to make sure we had what we needed

i really appreciate the older lady that did breakfast

gym was also under construction

staff was awesome, the rooms were great, excellent full breakfast, kids loved the indoor pool and the hot

clean laminate floors new breakfast

everything was perfect! breakfast was amazing. kids enjoyed the pool and hot tub.

staff was awesome, the rooms were great, excellent full breakfast, kids loved the indoor pool and the hot

the price , the accommodations , the cleanliness,customer service and breakfast the bar

the breakfast had a variety of selections which made it good.

spa bath was a tight fit for two tall humans but totally

the most luxurious thing was the spa tub omg

very clean comfortable and great breakfast

the pool and spa were clean and lots of clean towels

they don't charge a pet fee and treat your dogs like family as well

we brought swim wear but the pool was not accessible

the indoor pool was freezing which was a disappointment for my 8-year-old daughter

our kids could do while weighing her friends around the lobby, including the pool table and the games

the pool table and bar area gave it a nice addition

the staff was friendly and accomodating. the breakfast was delicious...especially the grits.

everything but the indoor pool could have been warmer.

the bar wasn't well stocked nor was there a bartender available at 7:30 p

across the road from a bar with loud music late into the night

great gym and laundry

nice bistro, but would have liked a continental breakfast of some sort for the price.

pool wasn’t clean

huge canvas bins of laundry in hallway enroute to room. no commplimentary breakfast

we loved the king bed room with a view of the pool

the breakfast selection when you add it to your room is not good.

breakfast was good

breakfast confort location security

the room service pricing was gouging at best

it happens but we were disappointed as we were passing though with kids

the location to the bjcc was amazing!! the kids loved the pool, and was very comfy!

the location to the bjcc was amazing!! the kids loved the pool, and was very comfy!

that a large sheraton like this would have more eating options like full resturant, roof top bar, better bar cafe

restaurant needs better service - host/hostess absent and bar service was slow

everything, except the cold swimming pool

the staff were extremely friendly, accommodating, welcoming to our family (we have 4 kids)

loved the rooftop bar area!

kitchen was closed... only a limited continental breakfast was available.

to wash laundry

there was a mini kitchen but no coffee pot.

i did not like that they weren’t any utensils to use in the kitchen area

parking , customer friendly , laundry mate..

the kitchen set up was nice.

did not like breakfast, but kitchen in room was nice

clean / good location / breakfast

they were able to get us an early check in

there was no parking when we arrived

on the website it stated it was a inside pool..which they didn't

cleanliness. quiet. free parking. value breakfast. courteous staff. good choice of tv channels.

the staff let us use the pool even though it had closed for the season

ercise room, free breakfast, ice machine) was not working or not

most everyone) with good service, nicely renovated room, very good breakfast, nice pool, beautiful neighborhood

room, strong wifi, plenty of ac outlets for chargers/pcs/tablets, solid breakfast with decent coffee/hot