and the service for the young kids

one day room service was very late and we did not get our room serviced.

fan) would have been appreciated.

the gym space was fine and lobby bar was wonderful

driving up to the property, checking in yo room service, their staff were so hospitable

useful gym with treadmill, bike and some dumbbells

not sure about do they have bigger rooms for family and kids

there is a (very, very small) gym, which we made use of and a spa (which we didn't make use of)

no room service. we got in late and getting food was hard.

spacious bedrooms and comfortable beds! loved the self service bar ;)

room service was long and inefficient, ended up canceling our order.

tv in the gym was tuned to fox channel, no remote to change it.

gym is very cramped and not enjoyable to use.

the rooms are quite small so best for solo traveller or couple with no kids.

daily room service is available unless you request no service, and the room was exceptionally clean and

hot chocolate,the filtered water, great for families,so many rooms you can play games with the kids, restaurant on site is italian, amazing pizza and pasta

city, it was really expensive and not of good value for us- we didn't need their parking service, room service or other fancy services they offer

always welcome self laundry facilities which were not there

is 17$ extra, breakfast is 14$ extra, pool is very small, and the bar charges for each part of drink (ex: 14$ for a shot of gin plus 4$

small crowded pool

clean, modern and comfortable hotel with a swimming pool

new, clean, design of lobby, parking, staff, small but good little gym, pool with natural light

car parking and appeared to be a fairly new hotel. small pool to dip

hotel with nice services like a bar and room service

well stocked minibar in room if you wanted a drink or snack

room a bit dark. it needed a grab bar in bath/shower

staff is exceptional and the small amenities such as the outdoor space, indoor lounge and coffee bar were so

i have allergies to most laundry detergents

a bit of a half-hearted effort as far as the gym is concerned.

kind staff and consideration for kids.

with private terrace with beautiful views, kitchen and laundry facilities, player piano and wonderful av systems, we struggled to leave the property

would like it if they offered room service from taverne louise downstairs...

wifi did not work in our room, only in the lobby

the wine bar was cool too

liked that there are rooms with kitchens

don’t miss visiting the museum of civilization liked the coffee bar at the hotel

the ev chargers in the parking behind the hotel.

bed was very comfortable , the wine bar and the coffee machine with all the espresso and latte that was a plus

gym on the property

no pool or hot tub. limited gym facilities.

should have been mini bar and snack availability in room.

complaint was the gym

and the gym could use a bench

we sent out laundry with good results

we got a room upgrade, early check in

the cute balconies facing the swimming pool to the little bar:) i love the most the love birds that live inside a beautiful cage by the bar that was just

the on site spa was excellent as well

loved overlooking the pool with the birds

the room had a bar

good selection at buffet breakfast

very spacious, well designed, really appreciated the kitchen.

full kitchen with a lot of utensils and cookwarenice bathroom, bedroom with big tv, comfortable bed, a/c

not much, crowded with too many kids hoping the oool.

not much, crowded with too many kids hoping the oool.

we couldn t eat at the restaurant because it was fully packed every night and no room service.

wifi good

room service would have been nice but understandable during these times

wifi is high speed, never lagged

view over the city from the room and could watch the sunset from the balcony area next to the pool

tons of lounge areas and the gym/pool was really nice

suite was great with kids, good space the location is perfect the staff was very nice beautiful

the gym was well equipped

location, beds, outdoor pool, front desk

great location. the outdoor pool is warm. kids loved

kes you plan ahead

very nice pool,,,clean rooms

yesterday was closed from 6 to 7pm) is definitely a con, also the pool is not suitable for small kids

parking was reasonably priced, and i liked the ev charger

wifi in room a little weak.

good breakfast clean room great location. nice roof terraceq

the breakfast was beautiful

lovely staff and very gentle pierre at the breakfast- the best city guide you can have for a stay in québec city

delicious breakfast included with warm croissants brought to your table

the pool and gym were not super crowded and really clean

accommodating and always smiling staff the gym (decent size and equipment for a hotel gym) the pool table in the lobby the awesome wine dispenser the divine pillows the room size and layout (our

nice, modern hotel with great indoor pool and electrical vehicle (including dedicated tesla) charging

splendid location the accommodating and always smiling staff the gym (decent size and equipment for a hotel gym) the pool table in the lobby the awesome wine

evening bar would have been great

that is the office, bar and restaurant

charged for my pet. expensive for what it is ( old time hotel with no pool)

bar on-site with pool table and video gambling

it costs more than a really nice 3-4 star hotel with pool and included breakfast in niagara falls for example

restaurant and bar open at right times. breakfast was exceptional value of a mere $5.

and pet friendly location

door rooms are fantastic - like having a two-bedroom appartment (great when you travel with kids and/or people you don't want in the room with you and your spouse at night)

had everything we were looking for: free parking, no pet fee, indoor pool,

but it's really quite basic, bread, butter, jam, orange, banana, coffee, juice and cereal for the kids

room, nice pool, free breakfest, frigobar in the room and easy access to microwave

access to buses into old quebec city, very helpful staff. laundry on site.

lots of parking, laundry facilities, free coffee

laundry price, everything we need is self-serviced and mostly 24/7 available

was hoping for laundry facilities, but this isn't currently available (apart from dry-cleaning).

room, clean beds, clean and well equipped facilities (laundry room, free coffee in the cafeteria

new hotel with excellent interiors. fantastic breakfast. value for money

pool a little small and staff at front desk not too knowledgeable about area

swimming pool was kept clean at all times and it was a highlight for my kids

arrival, we have been contacted by the hotel management (around 7 pm) with complains that the kids are disturbing other guests, despite kids being kids and not doing anything out of the common

the breakfast is excellent, the rooms are very clean and this is very nice to have an indoor pool and gym

pet friendly, reasonable pet fee with bowls and pet bedding provided

clean , comfortable room , and good breakfast. the staff were very courteous and helpful.

free laundry

the breakfast was amazing except for the scrambled eggs.

was a nice size, with stable wifi and a convenient location for food and travel to downtown quebec, the shuttle bus was also

parking was very small and had a dead end one way road

no free breakfast = no screaming kids

parking was easy

free parking

the parking is free, and they have both underground and outside parking

laundry facilities!

room was above the laundry room and we seem to hear allot of machines

breakfast was good too

gym needs to be refurbished

limited seating and small area for breakfast

my kids had not been outside the us so there were many new things

breakfast was not included and the pool and gym are small.

the hotel has a new laundry room

ans it was a great experience very neat rooms enjoyed in pool at night which helped us to had a very good sleep

pool was closed due to pandemic

the opening hours of the swiming pool

staff, room and pool.

pool, friendly staff, excellent glazing to keep noise out

it was very clean and comfortable. pool and breakfast was really good

the hotel offers a laundry service, which was very useful towards the end of a stay

there is a good gym and ice facilities

travelled with my wife, daughter, her husband and kids

laundry

experience, great and nice staff, breakfast is very convenient

the room, lobby and pool.

breakfast was your typical breakfast compared to others

beautiful interior, easy access to parking and highway, and enjoyed the pool.

an extra bed for my daughter , large room (2 adults and 3 kids and a dog) checkout was for 12 pm, pool, breakfast

just that the pool was busy so i couldnt enjoy a swim

pool a little cold and too chlorinated

is my go-to hotel when i go to quebec city, it's the cheapest pet-friendly hotel in the area (when you account for the pet fee) and it's got all the comforts i

like that is a dog friendly hotel with a decent pet fee of $25

love everything about the place close to the highway and the city and was with my family kids enjoyed the stay and affordable

modern rooms, great pool and gym facility

dog friendly, nice pool for kids.

it was nice to walk the dog around the rv park

the parking was convenient - right outside the door of the room

we were especially happy with the full kitchen and dishes provided

beds comfortable,great kitchen and very clean

front door to room opened to parking spot; rear door opens to a grassy area with picnic table overlooking small river and pond,