our room was large and wifi was excellent

very comfortable, hotel next door to train station that helped alot with getting train home with kids, i choose this hotel for the victorian feel which didnt disappoint and price i paid for 5

the staff were very helpful and friendly and the breakfast was great. thankyou.

breakfast was good value

location probably the worst postion in the hotel next to laundry with bottle bank outside very noisy liked the food breakfast was

breakfast and room service available at very reasonable prices but did not need to use on this occasion

ironic that the bathroom has stickers to conserve water yet the amount of towel laundry they must go through, to compensate for the shower issue, doesn t make sense

liked the decor everywhere in room and that there was a gym il use next time

i thoroughly enjoyed staying here, highly recommend i was slightly disappointed that the gym could not be used during my stay ,so i can't comment on that

rooms were good size but they would not provide extra bed for kids

well appointed rooms, central location, excellent bar and restaurant and extremely helpful, friendly staff

could have brekkie until 11am very handy when kids are involved

great location. early check in

loved that kids have separate room with bunk beds

kaitlyn and alex at the bar were exceptionally friendly, knowledgeable and helpful

fantastic facitilies like indoor swimming pool

thing in and about the hotel was perfect as usual unfortunately no pool or gym because of

room service was good

bar was great and free room service due to covid restrictions

staff in bar and front desk were nice room was comfortable

gorgeous modern hotel with lovely bar /restaurant and lounge area

loved the proximity to the train station, gym, riverside location and the restaurant on site was a wonderful experience

staff in bar and restaurant amazing, well looked after.

room was lovely, clean and very comfortable and the bar was modern and good service

really nice room the bar downstairs was beautiful plenty to choose from food or drink

wifi signal poor

on site parking was free and convenient

cleanliness, tea/coffee offerings, free wifi

room service very quick and food fresh - breakfast excellent

excellent room service and bar/restaurant staff

had breakfast both days and a bar meal on one

loved the room and the restaurant and bar downstairs!

live music on the saturday evening was excellent and even though the bar was filled with locals they were all so welcoming to a new face and made me feel really welcome

minute booking and still great price, bar and restaurant attached so we didn't have to leave which was ideal, staff were very helpful and

we were a bit worried that the loud and lively noise of the bar would travel up to the room (we've had a nightmare with that before) but you couldn't hear a

breakfast was not the best but adequate. it would be nice to see local produce.

wifi was very spotty. it would work in certain areas of the room. needs to be looked at.

big clean comfortable room, excellent friendly staff, warm and welcoming and lovely breakfast

charged me twice for laundry service but got a refund

car parking price in with hotel would be good. kids fold down bed could be better.

hotel - very clean and welcoming - very good wifi

staff went over and above, they setup the sofa bed with the kids teddies when we went out

) underneath the kitchen facilities and laundry machines are working all night through and tremors through the walls; upstairs floorboards

the room, very overpriced for the quality and no room service.

we were offered fresh towels and house service on request

, service superb , romanian waiter who s name i forget was fabulous and served us at dinner and breakfast

the staff were terrific and friendly, the chex roux restaurant and cocktail bar made the trip!

, just excellent the staff were amazing, daniel and his team looked after us perfectly, pavo the bar man was amazing, his cocktails were up there with the best we have ever had

easily accessible, plenty parking, close to town.

we got room service and it was superbly presented

the bar was entertaining and the food was excellent

the reception and bar were pet friendly and we were even asked if our pet required breakfast

handy position for town and golf courses

we enjoyed the bar and we were able to relax and play pool

have a bar next to the hotel desk

we ordered room service for ourselves and theee kids all under 6years and they really enjoyed it

amazing staff great location great pool facilities

room lock was extremely stiff so takes a while to get in to the room with the kids

gym facility more then ample for me to do my daily routine

the room was very comfortable, the wifi was decent & easy to connect to

the actual facilities are quite well-maintained, parking is good, overall i would recommend and stay here again

had a lovely afternoon as there is a fantastic kids playground opposite the hotel

the wifi didn't really work in the room

i enjoyed use of leisure facilities but pool was a bit small

chicken nuggets on menu, kids gutted but asked and the chef was able to give us chicken goujongs so all fab after

full bar and very good selection of food and menu; very pleasant wait staff

lot of parking spaces available too

room service location atmosphere all excellent

loved the breakfast/dinner hall

wifi a bit iffy

although there is an asda close by and the golf club bar is open until late

area, even though you have a short walk for breakfast to the golf club restaurant but it is worth while

the restaurant that is close by over looks the golf course

although there is an asda close by and the golf club bar is open until late

pricey for what you get. no restaurant but close enough to bar restaurant

good parking

bile phone coverage is none existent for ee

great parking too, right outside the property

it is also very quiet with lots of parking

bright clean room, big tv, free wifi, nice powerful large shower, dining table and chairs in room, quiet location but still near a

t understandably limited) bar menu as an alternative, served either at the bar or as room service at no extra charge, but couldn't provide the macaroni cheese that i asked for, as it

was busy, we ending up parking in the lower wood area, furthest from reception

the location of the hotel was easy to locate - parking not a problem

was so quiet and peaceful easy parking as my husband is disabled it was ideal for us

wifi only in public areas.

stunning building and location. helpful having ev chargers.

enticing log fires in the lounge area and a really special breakfast

good parking and real country house feel, not stuffy and able to enjoy a quiet pint by the water

lovely setting, very welcoming staff and the dinner and breakfast were superb

room service available which was nice after a tiring day

was better than expected, great value for money, food was great well stocked bar and prices to match

the restaurant is worth a visit, and the bar area is a good place to relax and chat with the locals

restaurant and bar are open until 8 pm and they serve very delicious meals and foods

wine menu great, bar and restaurant staff, great chatty friendly

andrew the owner is such a pleasant lovely man who couldn't do enough for us excellent bar with good choice of music on the jukebox

room with extra large double bed and sofa bed fit family of 4 (2 adults and 2 young kids less than 4 yo) comfortably

i had to be picky would be lack of variety for breakfast

the staff - from reception, to the bar to the cleaners to the breakfast shift - literally every single member of staff was

gym facility could be slightly improved

early check in and late check

allowed us early check in but our room was in a cabin up a hill outside of the hotel, we were expecting a room

no bar fridge.

we could not get evening meal or bar due to lack of staff

bathroom cold room dirty carpet bad breakfast tv was smaller than my kids computer monitor

room/lodge was perfect for over night stay with kids and dog

the laundry is £15 which seems expensive to me

laundry service was a bonus and parking was easy and convienient

bar within the hostel as well which was an added bonus

the bar was great, offering numerous beers.

my kids had never stayed in a hostel before and were a bit uncomfortable with the shared bathroom

bar area had an open fire and a wide selection of whiskies, food - both breakfast and dinner were also good

surroundings, comfortable rooms, the staff was excellent, the fairy trail was a great idea for kids

faultless dinner and a great, hearty breakfast

for example, we informed reception of a fifth guest for dinner and when my wife and i went to the bar (not the restaurant), we sat down at a table with four chairs

the bar and back seating area was amazing

it was great to have a well equipped kitchen to use and a comfortable dining and sitting room

real bonus having use of the kitchen within the lodge

but there was an extensively fitted out full sizw kitchen

fully equipped kitchen staff we’re very

is only available in the main cabin, kitchen and social area