the staff was helpful and responsive. the pool was nice for our reserved hour.

the breakfast was simple but delicious, with a variety of options to choose from

friendly staff. clean room. nice breakfast selection.

free hot breakfast

breakfast was very good

proximity to the golf course

big pool area

the breakfast had great choices

breakfast is good. pool was always clean and enjoyable.

at the front desk terry was exceptionally accommodating also the lady that was serving the breakfast they were still working under covid restrictions but she was very pleasant and

to unemployment, not enough staff for the bar & grille, bartender seemed a little frustrated

there was a portapotee in the parking lot

parking

attached bar restaurant seemed to be a popular local attraction

good bar next door

nice bar and restaurant on the north end of building with small patio

the continental breakfast was good and the staff was always very nice!

left too early to receive breakfast

i enjoyed the breakfast, had a good variety and excellent coffee.

i love their heated pool which was indoors and also runs into the one outdoors

rooms were clean. swimming pool was fun.

well furnished kitchenette

i had the fitness ctr to myself all the time.

restaurant, bar, room service and bar available.

location bar food great people

we loved the indoor pool and jacuzzi

no free breakfast option.

the breakfast, restaurant and bar had only one person: it seems the hotel was near capacity

liked the indoor pool

and the breakfast is awesome

friendly staff, clean rooms, great breakfast

breakfast was delicious

the pool was freezing, but not a deal breaker.

i also like the fact that there is a kitchenette and a fitness center and laundry facilities which were very clean

came to breakfast 30 minutes before it ended, and the eggs and bacon were gone

breakfast was awesome, the turkey sausage was not what we expected so you probably should stick

clean, and had a really great breakfast!

breakfast food items weren't refilled quick enough

breakfast was good but, compared to previous visits, was getting a little like sysco-out-of the

cleaners , friendly and helpful staff, kitchen inside the room.

the breakfast staff could not keep up

we would love to use the pool next time but their breakfast was great

i love the kitchen in the room and i expressed to my partner that the next time we stay i would prepare a meal

breakfast is ok, i would like just a bit more variety of the hot food food, but everything is very

the room and breakfast were very good

didn't understand the fitness room policy; while masks are currently not required and the breakfast bar is open, why are

was our first time stay at this hotel and it was very clean, the breakfast was great, the staff were very helpful and was located in a great area

the free breakfast is a definite plus

keeping the room dark, the shower was great not having to step into a tub; my wife loved the mini kitchen

very clean staff was excellent breakfast was wonderful

woman who was managing the continental breakfast did an excellent job at keeping it stocked and the room was kept clean

pool/hot tub not open until after 900 am.

the breakfast is wonderful. there is a lot to choose from.

having accessibility to the pool and breakfast in the morning was also very convenient

pool was too cold, kids lips turned purple shivering

the pool was not working

kitchen in room

could have had a small table and chairs in kitchenette area.

the room was clean and comfortable. the kitchen was very nice too. the beds were excellent!

good breakfast also

breakfast, pool and hot tub

breakfast was fine. located in the lobby and easy to get to.

breakfast was also great, good varity, best breakfast i have ever seen at a hotel in a long time

pool was perfect, room was large, breakfast was wonderful.

the hotel has a great foyer area - ceiling fans, sofas - and a ground floor gym, free to use for guests

wore a pair of gym shorts to breakfast and a female guest complained and the manager told me to put some pants

i like that that had a gym. that’s about it.

they had no pool, but had a weight room

very nice friendly staff, nice clean room & continental breakfast.

would have liked a little more protein available for breakfast

pool closed at 9pm. we were traveling with teens and they wanted to swim longer

breakfast could have had more to offer

the pool needed to be open

that the pool wasn t open and the breakfast was just honeybuns they ran out of oatmeal

room service never brought up towels the phone didn't work the person at the desk always gone no

wifi helped

no breakfast

room service gave us extra towels on request, but did not make the beds or clean the bathroom or

pool, breakfast, and gym was very nice and relaxing

they have a pool which i feel could be a bit cleaner, there was growing mold on one of the tables

gym hasn't been open for awhile

i loved everything about this hotel not to pricey,my kids enjoyed the pool.

front door area was dirty. monday crowd took over sitting area and swimming pool.

there was plenty of parking and the lit was well lit

the hotel is well maintained, and breakfast is great.

convenient location. rooms very clean and comfortable. breakfast delicious and free!

nearby, large and comfortable bed, tasty breakfast, west bend city is really nice, many parking

free parking, room size and good facilities within walking distance such as super market, restaurants,

liked that there was a full kitchen

the only thing i can think of is i wished it had a hot tub. had a nice pool though

kitchen facility

if the swimming pool was open

great breakfast, clean room, friendly staff

there were people, that i’m assuming we’re hotel workers who where in and out of the kitchen trying to talk to the kitchen cooks while they worked and waiting to get food as well i

loved the shuttle service and the driver went over and beyond for us

and it took the afternoon shuttle along time to come get

laundry machines broken breakfast items were empty

have a pretty good breakfast the kids enjoyed it

parking was easy and very accessible

good breakfast and good bed

the breakfast had a great variety

also no toilet plungers readily available, you'll have to pack up & move rooms if room service left for the day

had no difficulty finding handicap parking spaces/ones close to the entry, as we needed to come and go for hs graduation activities,

gym facility was a little small however met my personal needs

lovely gym/laundry room and breakfast

breakfast crew was very friendly

there was this young lady the breakfast are who made my morning pleasant with her kindness, smile and interactions with customers

there is also a bar right there in the hotel

close to downtown, the gym and the modern appeal.

the staff, the wxyz bar , the room, the view, the beds. such an amazing night

we chose this location because it had an indoor pool that our kids could play in

local bar had a band that played until 2 in the morning and it sounded like it was down in the lobby

we loved the games for kids and the pool

especially for folks with allergies, every room has a mini kitchen & there's a great grocery across the street

the room was a great size and having the attached kitchen area was an unexpected surprise

kitchen, laundry, location, restaurant

it was great to have a full size kitchen in the room and laundry in the basement

the porter kitchen manager gave us a great trip on getting around and places to see

there was also a tournament there so there was yelling and screaming kids all night

i wish they had room service, and parts of the room could have been cleaner.

the kids really loved the elevator

almost everything. pillow cases had holes. stains on my towels. wifi sucked.

wifi is nearly impossible to connect to, and kicks you out even if you somehow manage to connect

bring our puppy with us was a huge bonus, and we appreciated the thoughtful touches of providing pet bowls and extra poo bags in the room in addition to the regular human supplies/toiletries

it was nice that the bar was open after midnight so we could get a night cap after a busy day

the free shuttle to anywhere within 3 miles until midnight

by the rave / eagle club venue , staff was friendly , spacious , unique , non judgmental, room service was fast efficient friendly 10/10 would stay again if in the area for another

the toilet in the room was very low; great for kids but a little challenging for a 60+ guest

they offer a shuttle service

staff and good location (walkable to riverside theater and amtrak) rooms quiet nice fitness center (but could benefit from lower lighting and some

not use any newer kia or honda cars apparently a group of kids try to only steal these types and unfortunately mine was one that they tried

good location. good breakfast and walking distance to restaurants, parks etc.

if you have kids check out discovery world, it is a fabulous science museum with a small aquarium included

we got there for early check in and they were nice enough to hold onto our bags for when we returned

nice breakfast in the

the complimentary breakfast with waffles, coffee, eggs bacon and sausage were very tasty

the breakfast was adequate.

breakfast was outstanding fresh hot and tasty

fitness center could have a bit more equipment

beautiful lobby and bar area

the room service ended too early. the bathroom in the room was dated.

smelled like gym socks

gym facilities are poor

customer service, cleanliness and room service

very quiet not noise . good room and good gym

the pool area was very nice

good breakfast

breakfast was not available

location parking and breakfast

thank you all so much for the parking and pet fee deductions

the kitchen area in my room.

room was really spacious with a really good kitchen area

was extra clean, rooms are huge with fully equipped kitchen

huge floor-to-ceiling windows and a lovely, big space with full kitchenette

pool, jacuzzi, location, staff, nearby shopping, park across the street

had plans so not much room to just hang out, but would definitely come back, maybe even bring the kids b/c this room was large enough for a

they allowed us to have a late check out

staff was awesome & kind, able to grant my request for early check in & late check out

we like the location, rooms and staff. it’s our second time staying here. we loved the gym

00 parking fee, and that breakfast was not included, nor was wifi

laundry machines

the wifi connection was also unstable

r that price, should have been glass)-no liners in bathroom wastebasket-gym could have been better-

though access to nearby

basement gym was destroyed in the august flood and hadn't been reconstructed yet

the washer and dryer was available on the same floor where my room was, there is functional gym

the room was lovely and we loved the kitchen common area, it was really, really nice

the coffee bar was stocked with a nespresso, french press, a wide selection of teas, as well as dairy and

needed to print some things out, and i didn't see a business station, or gym set up

no pet fee.

the bar and bartender were equally amazing

hotel restaurant and bar was exceptional

didn’t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place to eat

the staff in the bar were really great as was the restaurant and the food was amazing

proximity to where we needed to be. decent basic continental breakfast.

the way the breakfast was closed covering the area with a sheet.

the bed was comfortable and the breakfast was great

nice and recommendable hotel offering a varied and good quality breakfast.

location. room was really nice. free breakfast.

the staff was very helpful and the complimentary happy hour and breakfast were a nice bonus

the breakfast on sunday was very good

great continental breakfast variety. kitchen staff very friendly. room was a great size.

i loved the space of the room with a very high ceiling with a very nice kitchen

almost a full kitchen, no stove, but it was wonderful

bar staff was kind of rude

we also really enjoyed the upstairs rooftop bar area and fresh cold water in the lobby

no room service

it was clean. there was a bar and there was food onsite. there was also a nice lobby.

kids loved the pool table in the lobby

lovely shared kitchen with breakfast foods, coffee etc

common area and kitchen were a really nice amenity

rooms were spacious loved the kitchen lived the locks code

kitchen has specified bins for each room to place their food items in the fridge

loved the exposed brick, large windows, big bathroom and kitchen

when we checked in, they told me there was a pet fee, which i had been told when i called to confirm the reservation a few days earlier that

he's a service dog, so we don't get charged the pet fee

it is alright but the pet fees are obnoxious. nice front desk staff.

$30 pet fee is

a long and convoluted walk from room to reception, a guest laundry with equipment that has seen better days, a sliding door that does not lock (room was on

the kids parents had no control over their children

kind of dingy and lots of people with kids screaming all night

they are very good place to stay for the weekend and even bring your kids

kind of dingy and lots of people with kids screaming all night

only complaint is that i registered at night for a 5:30am shuttle, and when i came downstairs at 5:28, the shuttle was already pulling away, so i had to wait