the pool closed due to covid.

staff was above and beyond, excellent breakfast, fantastic room, great view, great experience

easy to get to. hot breakfast.

breakfast went until 10 but at 9:30 everything was mostly gone.

great breakfast, great location! love the view!

pool closed

staff was polite and welcoming. rooms were very clean. the breakfast was great.

disappointed there was no swimming pool. would've helped greatly with the kids.

breakfast menu was a little different each day which was great when staying multiple days

all of the staff were friendly. breakfast was amazing and great healthy choices for the kids .

breakfast was boring and bland

also, the small kitchen knife in the drawer was a little dirty

loved the dish soap, new sponge, kitchen towels, and paper towels provided in the kitchen

my niece enjoyed going to the pool even tho it got a bit cold

heated swimming pool was uncomfortably cold, and the bedding quality was substandard

$25 pet fee

off at college then strolled around lake oswego, walked over to whole foods to pick up supper and breakfast that we could hear and eat at our

easy parking and you can get the best breakfast to go at the creamery - a short walk away

front desk personal where friendly, gave great recommendation for the breakfast.

a bit dated and sparse breakfast but was clean and had a helpful staff

because when we did laundry in there facilities ,the washer we used didn't fill with water properly & stained there

no laundry facilities water pressure in the shower is weak

ripped you off from venting machiins to laundry machines motel 6 says it's not there's but u need a key to get in also house keepers act

laundry facilities don’t work but there’s no sign informing customers of that

laundry

the included breakfast was nice to have but the food was just ok

pool and breakfast

that the pool and fitness center wasn't open

walking surface around the pool.

breakfast was good it had eggs the staff were very friendly

this hotel has free breakfast, gym and swimming pool, basically everything i need and the price is reasonable

useful to have laundry facility

older property with dated furnishings. gym not well equipped.

pool was good for kids, breakfast had lots of options

loved the fitness room, the business center (computer room), the breakfast and the staff (super helpful, friendly, etc

no protein in breakfast buffet, ice machine empty, no pool

the room was clean and comfortable, the laundry facilities were very convenient

the laundry room had hours- 10-8pm

the amenities are lacking. cheap towels, flat pillows, a minimal breakfast bar and no pool.

we made use of the hotel laundry which was reasonably priced and worked well

breakfast choices were meager. only two chairs to sit in.

the tv wouldn't hook up to my fire stick, the breakfast was weak, room was dirty

kitchen

fully used the kitchenette and prepared many meals

i liked that there was a kitchen in the room.

were amazing and helpful, the rooms were clean and the beds were comfy, free wifi, nice cool pool, and coffee available along with vending machines on site

i also liked that the pool was open for us to swim in, the water felt great

there was also no guest laundry and pool was dirty

close to where we needed to be. clean room, great shower. enjoyed the pool.

the pool was a big bonus for us

restaurant wasnt available and fee of 50.00 for pet fee.

very nice clean modern hotel. friendly informative staff. reasonable pet fee.

there was a pet fee that i wasn't aware of

they even let us do early check in

having access to the on-site gym and spa

we were doing laundry and our

ease of getting early check in time. the staff were very accommodating.

there were in fact handicap rails in the bathroom. the accommodated a 1 hr late check out.

price of laundry is a little high other than that no complaints

laundry

very reasonable pet fee

liked the spa tub and the late check out

was out of service gas laundry was out of service

friendly staff! good breakfast! confortable bed!

comfortable beds, large parking spots for a large vehicle, laundry facility.

the convenience and location along with the early check in

only thing wrong with the stay was room service breakfast

ol and gym access).

like the amenities of the pool, sauna and steam room

i loved the food from room service as well

nice added touch being about to use the swimming pool, spa, sauna and steam room on the bottom level

laundry room

also the refrigerator never worked, the ice and laundry facility was closed when i needed it, there was only one trash receptacle, and i never was

hotel, easy to get on and off the i5, gas station and a sit down restaurant next door, plenty of parking in the

the pool was drained for cleaning.

asked the lady that ran/owned the place if she could move her car that was parked in a no parking zone blocking the walkway, she looked at me like i was out of line and said to

booking, nothing was mentioned about a pet fee

also the pet policy is amazing

were very surprised to arrive at our pet friendly hotel and be asked if we were aware of their $100 pet fee

i called ahead to confirm the added pet fee and to make sure the food/water bowls and dog bed would be ready

disappointed that the restaurant and bar were closed

they do not charge an additional pet fee

watch out for the standard $100 pet fee, the location is great.

was no room service from the restaurant downstairs

hotels we stayed that had everything we needed, pet friendly, relaxing, ac, an updated tv, wifi, gym and close to stores

no mini bar or room service

a number you could text to reach someone at the front desk - it was helpful in trying to set up late check out without leaving the room

if room is available, early check in should be free. a charge is not great customer service.

the bar in the hotel was great and had awesome drinks for before the concert

hotel bar super highly rated - amazing cocktails and food was yummy

a local bar and restaurant

the restaurant mad bar in the lobby was great too

location, great neighborhood, great facility including the bar and restaurant, great coffee in the morning

very nice staff , very nice bar and restaurant run by young, energetic and excellent staff, valet parking

we loved the drinks and bar food

mini bar had awesome options

library room, pet amenities and fair priced pet fee, nice room with updated but vintage feel.

did not have to pay a pet fee

-room service all night, wet bar, excellent seafood restrauant in the hotel, up to date gym

i brought all my own food and drinks and didn't touch the mini bar or the snack drawer

late checkin, would like mor breakfast menu options

didn't originally know that i had to request basic room service for trash removal and fresh towels

nice bar for a late night drink

room service for me & sick child was really good & quick

complimentary breakfast

breakfast was great as well as the nightly cocktail hour

pet friendly

note that, due to the covid-19 pandemic, there is no room service breakfast, although there is a take-away pickup breakfast which you can order from

fully functioning gym inside, the helpful staff, and the location with many attractions and activities within walking

at one time i had to ask the front desk to clear the mini bar three times

great bar scene on 15th and 8th floors

professional staff, prompt service, from room service to front door

then to top it all off, the room service guy came on to my wife while i was out of the room getting coffee

they messed up on my room service breakfast

super clean. friendly staff. bar had some unique cocktails and decent food.

early check in, price. nice room. friendly staff.

doors all hours, i was put next to maid quarters, very loud in the am hours with the laundry cart running around like a motorcycle in the hallway

for incidentals on a credit card upon arrival - especially if a guest is not going to be using room service etc

great pool area

the suite set up was perfect for spending time with our older kids

the pool area took you back into time

the gym was very well equipped.

*they provide 24/7 gym, pet friendly hotel, free bike and helmet

loved the amenities-the gym was really nice and i loved that bike rentals were free

there was a gym

ich i never do at a hotel)

this coupled with the great in-hotel facilities including restaurant, room service, gym, laundry, business centre, reception and daily

front desk was very rude room service sucks valet is expensive

this coupled with the great in-hotel facilities including restaurant, room service, gym, laundry, business centre, reception and daily

nothing unsafe that i experienced but maybe a bit different with kids or something

nothing unsafe that i experienced but maybe a bit different with kids or something

the spa tub didn t have jets so that was a let down, for the price it should have had jets

everyone was friendly and helpful and the breakfast was delicious and well done

not enough variation on breakfast menu

nothing was open

not like the restaurant food i ordered for room service, also totally overpriced sadly portland downtown has changed a lot and it doesn't feel

downtown location, good coffee shop in the lobby, and a fun bar in the evenings

the gym had the right amount of equipment

i needed to run off all the good food and cocktails i had so i also went to the gym

fee of about $30 added to room charge per night for internet and gym

we loved the location, the coffee bar downstairs, comfortable bed and chic decor

room service due to covid

gym was underwhelming

valet was way too expensive, there was no bathtub (my kids are really young so it was hard to bathe them), no breakfast, and the picture online was

but overall room was nice and it had a gym, great location for downtown portland

room service was quick and my burger was delicious

the staff were very helpful.. enjoyed the pool.. beautiful views.. staff was very nice..

the gym and pool are absolutely breathtaking

the gym and pool are absolutely breathtaking

my only critique was that it was not clear that tip was already included on room service when i paid online so i tipped twice

have a great indoor swimming pool and hot tub on the 19th floor and an excellent restaurant on the 20th

really liked the gym space and also the bar and reception area

the bar and lounge area are super comfortable

check out they were 2 employees helping people to check out and when it was my turn one left to bar and talk to other employees and i had to wait until the other employees was

gym on the basement as well which was really good

they also have a peloton in the gym

the staff at registration, bar and restaurant

s 21st century

room service food was adequate

the wifi wasn t available in all areas

the wifi did not work in our room

the bar and coffee shop are perfect

the cherry on top (literally on top) is the rooftop restaurant / bar which has great drinks and food with great service too

roof top bar was awesome

love the topas bar on the roof, and the coffee shop in the lobby

the staff, amazing! the hotel is beautiful and ultra comfy. roof top bar is fantastic.

hard floors, laundry service, assistance with bags and easy to get deliveries.