size and cleanliness of the rooms, beds and bedding were all comfortable and very reasonable pet fee

fox news was on in the breakfast area. just stick to local news or sports.

there is no safety grab bar in the bath/shower

not enough change at the front desk to get quarters for laundry

be aware, this hotel does not have a bar however the heritage distillery is 50 paces from the front door and tastings of whiskey, vodka

spa tub was dirty, i just had a feeling that maybe due to staffing not as much time is spent

laundry pool and hot tub was under construction and unavailable with notice on hotel website nor

shower in spa area only ran cold.

very clean, staff was very friendly and helpful, close to everything, nice breakfast!

really wished for a swimming pool!

there is a laundry on site

the location was good for us and so was the parking

there is self service laundry on site

room was very clean, had a full kitchen in the room i was not expecting

room right near parking. can be a little loud.

no pet fee! good price. really nice staff .

only thing is more laundry facilities would be nice

the laundry option was afforable and the room was too.

laundry facility was in operational as in broken one washer and one dryer for entire hotel

pet fee is outrageous and is charged nightly which is ridiculous

very clean and safe area. pet fee not exaggerated only $15.

pet fee too much'

good breakfast good front desk good housekeeping

per day for a cat, wifi was slower than dial up, laundry is paid for by an app with slow wifi in a brick room with bad cell

like that when my friend had a question about her bill in the bar the waiter wouldn't answer her question and called security and she and her husband had to

we get munchies at the bar and any drink we order is fantastic

here was a blast, looking at the all the art and wandering the halls, drinking at each unique bar and chatting with the very courteous staff were only some of the highlights

i liked having several bar options and was happy that the tiki bar was open until midnight

multiple bars, coffee shop and fun adventure searching for the secret bar made this a whole trip in one spot

pet fee wasn't too high.

pet fee is pretty high yet i feel like every time we stay at this hotel with our pets we are given

a little expensive when parking and the pet fee are included. breakfast was not complimentary.

amazing service. only downside is lack of pool.

it also included a variety off different things like the bar, food, and gym

bar exam season so

no gym room, no swimming pool

it was bar exam season so the price was expensive

full breakfast bar well supplied and had good variety

now there's a restaurant and bar area so that makes up for the change

laundry room available, customer service at front desk(lady was on a 40 minute phone call as i

fresh fruit no laundry no carts improperly working elevators rude staff misinformed staff not as

awesome breakfast. very clean comfortable

the location and the breakfast.

the bathroom towels were not dried well enough in the laundry

was only granola bars and oatmeal for breakfast the last 2 days

absolutely loved how easy it was and most of all i loved the room very big nice little kitchen area and hotel is located in a wonderful

like the rooms full kitchen if you need one

they have a nice laundry

that you were able to use the laundry facilitys.

booked online with paypal, and used my debit card to pay for a 25 dollar pet fee when i arrived at chk in

the staff, there is as dude who is i’m guessing the manager who constantly tries to charge you pet fees which is pretty much costs what you paid for your room

the kitchen

it is dog friendly and has a kitchen

you have an accecible kitchen to cook something . an on site laundry facility .

the hotel is dog friendly without a pet fee so that was nice and easy

pet friendly with an affordable pet fee

hundreds of screaming kids

can walk from airport but has a shuttle if you need it. good restaurant in same parking lot

also, my kids liked the view from our 5th flour to the airport

management followed us around like we were kids at a playground.

right above office and neighbors were outside over an hour talking extremely loud w/ kids running /banging walls

i am proud to shout from the roof tops come stay here its amazing, and they have on-site laundry

waited a good 10 minutes to get help he was down walkway doing laundry and saw us when we pulled in

screaming kids running everywhere all hours of day and night

about esa accommodation before booking, i was told that would be fine and was later charged a pet fee and told they don't honor esa

love the decorations, free parking, buffet style for breakfast and bar

early check in

nice convenient location. a good variety at breakfast.

wifi was not very good.

i didn't like the breakfast.

all the hotels i’ve stayed at before i was able to bring breakfast to my kids in the room i was staying at

breakfast bags were good. great for the kids.

good breakfast and clean

liked the breakfast, which was handed to me in a bag and had a variety of complementary foods and beverages

pool was warm, staff was accommodating

my grandson loved the pool

loved the breakfast and the amount of space in the room.

notice that there was no breakfast minus a cart of gas station variety, construction throughout worst i ve seen

gym and pool access was the best about this hotel

no extra pet fee. hot tub and pool open.

swimming pool for the kids

we could not use the pool even though online said it was open

pool was already closed for the season.

vert comfortable.. laundry facilities clean and fairly priced. great pool area.

outlet in the little restroom area was not working and so we had to fix our hair from the kitchen area

need more stuff for the kitchen like silverware and bowls cups

and the kitchen was upgraded

love the fact i can bring my little dog rosie and there is no pet fee,which is awesome

i like the clean services and laundry room.

laundry rooms was dirty

the laundry room

laundry room is out of order

staff friendliness, location, breakfast, price, security, cleanliness.

breakfast was amazing wide selection. room were clean and organized

nice fitness center and good hot breakfast

breakfast & fitness centre were a nice

my hotel breakfast is amazing every morning

very convenient. good breakfast selection. very helpful staff. nice towels.

clean, woodsy rooms with a generous breakfast

breakfast was great

breakfast was good. covid 19 meant bagged to go, but we were still offered choices.

breakfast choice on check-in and spacious parking.

big thing was them getting me an early check in

when i asked about the laundry facilities all of then were suddenly broken, even though they were usable the day prior

laundry could have been on the house but they have a coin machine and dryer

the laundry room is very sufficient and they said they would unlock it when ever i was ready

as for the breakfast it was amazing

like that all of the staff are very friendly from the front desk clerk to the staff serving breakfast

they gave us a ticket for a complimentary drink and salad bar, plus breakfast the next day

pool area needs to be updated the dryer in the laundry room didn't work and we had to put our clothes in for 2 cycles and they were still damp

excellent breakfast with great view

in the shower, stained sheets, laundry fans most of the night, 1 normal towel, 2nd towel that i would class as a rag, small and no

the laundry facility

the laundry facility was awful

loved everything about this hotel, from the warm staff to the cleanliness of the hotel room, the gym and pool

hot tub hours maybe have a curfew for kids

& new , modern aesthetics nicely decorated , comfy bed, nice amenities (mini kitchen) bar food and drinks were good; very nice

nice layout and the fact it had a small kitchen and a bigger than usual fridge was helpful

the laundry room was a plus

room service on the balcony with friends and my bose speakers results in an outstanding prep

outstanding location. very friendly stuff. great restaurant. prompt room service.

we had lunch, dinner in the bar and breakfast

jenn at the front desk and courtney in the bar we re outstanding

fitness center could have had a few more options.

bookstore bar & cafe was a great place to chill

location was great and the room was very comfortable especially for the kids since the beds were low

restaurant and bar are great to have for food and drink without having to go out into the rain

is not any fault of the hotel, i know it is due to covid that they could not have their bar or cafe open

location to waterfront and pikes excellent gym one of the best valet parking staff friendly

no room service- added extra taxes when i checked out i already paid. valet took 40 minutes.

and there's no room service available

golf and spa centers were closed for a private event so we could not make the most of the facilities

- from stephen greeting us at the door, the porters, the lovely receptionists, cleaners and bar lady

on the hotel website it says that there's a pool and a hot tub

sad our pool was closed for maintenance wanted to use it on the sunny days we had while in

i really loved the attention to detail for the kids, small slippers and

warm pool, great view, ideal location, quiet

didn't have breakfast there, but did order food from the pool bar

everything was perfect love the pool ,spa, resturant the room