the pool

they said they had room service and they did not.

parking was bad, had to walk about 1/4 mile to get to the motel

the ease of parking and check in was amazing. the casino is well laid out and has plenty to do.

long walk to casino

the breakfast was excellent

the room service was not done after first day

breakfast! the hotel rooms are all vastly different.

the entire staff was very friendly and room service did an excellent job of keeping the room clean during our entire stay

love a late check out and the breakfast is 7a-11a which is love because most end at

felt like a safe area, ample parking and great pizza place within walking distance

clean, great staff, huge bed, fast wifi. good for work.

was in a good location for a good value especially at last minute. kids enjoyed the pool.

the parking lot is well lit which is great for women traveling alone or with kids

) the male staff harassed me and my kids saying they were ensuring how many people were staying in the room

had to wait around to get towels for the pool, and it took at least 10 minutes standing around waiting to check out

very clean, comfortable beds, quiet location, plus they got a pool.

loved the outdoor pool. sun was shining the temp was great. and the breakfast was pretty good.

that the pool was closed and that information was not told until after i got there and paid.

nice pool

the breakfast was amazing

towels were fresh, bathroom was plush, sofa was super comfy, the kitchen area was fully equipped with everything you’d need if you were staying longer than a few

everything was great. nice room. nice kitchen. clean. dog section.

i loved the kitchen in the room, is a plus when you travel with kids

to do (convention, churchill downs) * friendly staff * very clean * comfortable rooms * nice pool and exercise arera * very quiet despite being booked solid and the busy traffic area *

laundry in sight

comfortable room, great to have fridge and kitchen

spacious rooms with small kitchen and comfy beds

beautiful suite, great breakfast and friendly staff.

a mother with a child came down late for breakfast, and the kitchen was closed

liked the parking, the room was a comfortable and clean

was very clean, breakfast every morning

was good parking lot was a bit crowded but it wasn t a big deal and the tv has basic cable i wish it was

on the side of the bed, stained sheets and due to covid 19 the complimentary breakfast and fitness area were not open

basic breakfast provided

not allowed to leave pet in room

too high of pet fee especially when your dog is crated in room

was not happy with the amount of the pet fee i was charged.

was not happy with the amount of the pet fee i was charged.

could have been a better breakfast other than cold cereal.

staff and able to keep pets with us

liked the early check in, the room and the lady at the check in, she helped me looking for an available room

you get wifi and free parking (albeit the lot is rather small, so no big trucks) - that's really

to get into the pool outside you had to have a separate key couldn't use your room key for entry

free airport shuttle!

the shuttle to the airport was very convenient. the drivers were excellent!

close to airport. nice rooms, clean, nice fitness center

shuttle was convenient to take to amusement park. breakfast was very good.

indoor pool, comfortable bed, convenient location, great value for the price, rooms with small kitchen

the spa bath tub

no other chair/rocker in room-only the kitchen chairs

rooms a lil pricey i stay there a lot cus of the spa tubs

there was also a pool, which i didn't take advantage of, but everyone i saw who used it was very happy

parking

room service was quick and delicious

better menu for room service.more snacks and sandwiches

was supper nice, excellent parking and best thing ever it was supper clean

thought that they had a bar where you would unwind and watch the games

friendly, very clean, good breakfast, the staff was excellent the bar was excellent the bar tender was one the best tenders i have ever had very professional and

room was fresh and new loved the full sized fridge and kitchenette with modern touches all around

the room had a kitchen and the parking access was great

it would be nice to have some healthier veggie choices and whole grain bread available for breakfast

sorry the bar was closed, as well

the rooftop bar was great, and the food up there was way beyond what we expected

comfortable rooms, liked the pull out couch for our kids!

we even had an delay the next day with our business in town and they allowed a late check out

close to riverfront, 4th street live was two blocks, the restaurant and bar

guest laundry also a bonus

hotel provides no in-room information about its own restaurants

the bar was a little under stocked.

wish that room service had been available

room was clean, friendly staff, loved the late night room service!!

room service did not arrive on the first day

the bed was comfortable and the little kitchen was great since we bought a few groceries

cleanliness, staff, breakfast

the breakfast buffet cleanliness

it's spacious and has a little kitchen. the breakfast was great!

the pool wasn't open

breakfast was good

the breakfast was cold, would be great if warm/hot.

free breakfast in the morning was a major plus to get my day started

pool was clean with a great workout facility

thing i didn't like was the pool was closed

gym was amazing

the gym was also well appointed

the library bar was really good and liked that you could order food while there

pool area was wonderful

please include more vegan and gluten free options in your restaurants and room service.

com, my filters were set for breakfast included, pet friendly, parking, very good

with a $50 a night pet fee and a $30 a day crime-susceptible parking fee and no security cameras or watchpeople, it

pet fee $75 should be disclosed up front as it nearly doubles cost of room

wifi was terrible

had to take the steps a few times but that wasn't a bad thing since we couldn't make it to the gym didn't have a microwave in the

hotel's fault, but no pool or bistro bc of covid

over all the price was good but not a place ill return with my kids maybe alone

only had 3 bath towels & no towels for the pool

craving a coffee, and their starbucks bar was not open contrary to the sign s hours of operations

to be free for all five which i paid for and they gave me a coupon for two adults and two kids under 12 which clearly i stated 3

no pet fee

for example, a dedicated hotel tv channel told there was a 'fitness suite' but didn't tell me where or how to access it

fitness facility, water cooler didn't work very well (water started to flow then came out as a

this is the first hotel we have stayed at that had games in the lobby for the kids

convention center (we could see it from our room), the lobby was very updated & had a modern cool kids vibe

room service messed up our order, fixed it, but left our tray out side our door for two days

the bar area and the rooms

location , room, restaurant was amazing .. room service, the location

we loved the decor, the bar area and drinks, and the beautiful quiet room!

room service was a little slow i called and order extra towels it took over an hour and a half to

the bar and lobby hang out areas, room was perfect, location was fantastic - so much to do on the block

kids welcome but i wouldn't recommend this as a family oriented hotel

great location. cool bar with games. good gym that’s 24/7.

the location and it had a 24:7 store n bar n also a taco plus u check in at the bar also it was really

the hotel itself had a nice bar, taco restaurant, and nice gym

pet fee was $0.00, that’s an a+

fact nobody said anything to me about parking my truck in front of my door, i drive a big

early check in

scheduled an early check in and wasn't able to do so

they are pet friendly and they allowed us an early check in

the breakfast was very good

great space in the rooms, kitchen is nice and breakfast is acceptable

clean, spacious, bed super comfortable, bathroom clean & modern, micro, fridge & kitchen sink

lobby is well kept, breakfast is delicious and the gym was clean and quiet

love the little kitchen

that checked me in kept on mumbling and cussing underneath her breath because i asked about the laundry room and she said that the dryer was not working i spoke with the general manager and he

was clean bed was alittle uncomfortable breakfast horrible not much to eat are choose from housekeepers clean good and make sure u have

breakfast was great.....room was clean staff friendly

way there got dropped off and told me i could not book the room because my wife had her head on a laundry basket outside and i thought she was

need to work on breakfast could be more good and warm food

the gym was great too

coffee in the lobby would be nice if you come in after bar area is closed

gym was clean and well equipped

it was close to where we wanted to go! it was clean! nice gym!

the rooftop bar and patio was very nice

check in as well as late check out

early check in as well as late check out

bar was incredible

it’s right across the street from a 3 am bar and it was very noisy and woke me up.

staff and location were great. please drink with the bar tender.

the weather prevented us from using the pool area and walking around the grounds

very cumbersome to do laundry to get change from desk and 50% of machines were down

pool was closed our entire stay.

laundry room only accepts quarters, but there was no vending for quarters

doors of the rooms when opened or closed make some disturbing for the others the fitness rooms needs more devices like

room service breakfast was awesome

dirty rooms, cold room service meal, forgot beverages but charged the same, rude staff

loud, wet children running by the elevator, which is too near the hotel pool area as it is

my room service meal was cold and they forgot to include my beverage

i like how they had a gym, pool and open bar for people to enjoy a nice drink and relax

the whole place is a wonderful experience, the pool a great treat.

pool area is very cool

comfy bed, clean room and “rare for this neighborhood” pool area with nice lounge chairs

the bar area and pool looked great, but didn't have a chance to actually use either so i can't really

the pool was fabulous!! great food & drinks. our suite was great.

2 people could not fit well in the kitchen area at the same time

quiet and comfortable, good breakfast choices and clean

breakfast....need to more

the breakfast was good and well stocked

air was off when we got there so room was hot. pool area was dirty from the night before.

the pool area was well kept as well

it was great having a kitchen to heat up food

breakfast was very good with waffles, eggs, bacon, sausage, fresh fruit, juice and coffee

i love the full kitchen equipped with everything needed to prepare and serve meals

the room was comfortable, spacious, and had a kitchenette, which is a great feature for in room dining

the breakfast was simply awful

breakfast was disappointing for a comfort suites

they dont have breakfast

was in our price range, but you get what you pay for. breakfast was offered.

clean hotel love the kitchen and free laundry room

they provide everything you need in the kitchen

it overlooked an empty parking lot

the parking lot was well light at night

parking, check in, weed smell in hallways , ice maker didn t work, didn t feel safe

inadequate amount of bath towels. advertised free breakfast but nothing was available.

very old furnished stains on carpet inconvenient to any food. the breakfast was a joke.

there weren’t good breakfast options

the breakfast was not great . only pastries and drinks were available.

in bathroom, floor seemed sticky, no blanket on bed, towels rough, breakfast way below par--might as well not have anything

the hotel is pet friendly without an outrageous pet fee

room very clean, laundry facilities good

no microwave or refrigerator. laundry equipment didn't work nor did the drink machine's

laundry services is located in the most unsafe area of the property and has no cameras for safety

is space in the back of the hotel to park a 3500 pickup and 45 ft trailer

nothing i rested well and a good breakfast

the outdoor pool

pool was clean, secure and open for reasonable time frame

everything was perfect from the rooms to the breakfast i will def be back!

the arrangements, the location for us, the friendly staff and breakfast was the best.

loose and some of the ceiling plaster was falling off in one small spot but besides that the fitness room was actually pretty decent for a hotel gym

was very clean, area was quiet, powerful shower head, breakfast was great (scrambled eggs, sausage, gravy, etc

breakfast could have been a little better

breakfast was better previous times we stayed there.

liked the location,and the staff was very nice and breakfast in the morning

breakfast was satisfying, and the location was perfect.

very friendly, helpful desk staff. great breakfast.

the breakfast was nice, the pool was awesome

pool and fitness center was closed. there was no indication that the hotel was under renovation.

someone that tries to maintain somewhat of a fitness routine, even on travel, i absolutely have to have a fitness center at whatever hotel i

got to breakfast 20 mins before it closed

breakfast, while not gourmet, was quite good

breakfast was great

the breakfast was great, the rooms were clean & hotel staff was friendly. will stay again.

the breakfast was a full breakfast

the floor needed vacummed and that the microwave plate was not cleaned & water in kitchen faucet would not turn off

this was under $200 and free breakfast

spacious room with kitchenette

pool and breakfast hours could be longer.

the kitchen was well stocked and organized

if i wanted clean towels it was my responsibility to take the dirty towels to the laundry room and exchange them between 11:00 am and 3:00 pm

the room was dirty and the spa had grime all over it. and neighbors were super nosey.

and the spa tub is worth the money

much activity, there was a disturbance with another guest having their clothing stolen from the laundry, the key didn't work the first time

and there laundry service is kinda on the high side which i just walked across the street

they didn't even charge the pet fee because he was so well behaved

everything the full kitchen was a surprise

full kitchen with dishes and cookware

decent fitness center

clean, new, super comfortable beds, nice fitness room

no dishes in room for kitchenetts and they had no cots

the room was in poor shape.broken floor tiles broken drawer in kitchen broken microwave.

would've liked the kitchenette to include an oven for baking

lack of dishes and basic cookware for the kitchen

kitchen was nice and water pressure was good

more variety for breakfast for those that are diabetic

pool and breakfast

super small breakfast area. hard maneuvering.

3- after 4 no laundry, can not request wash rags, towels

hallways by laundry smelled really really bad