the facilities were great (pools, restaurants, overall atmosphere

adults only pool where children come to swim and the staff do nothing to stop it

one bad experience was at the pool area

very clean, lots of restorants that are included in the price. very good swimming pool.

adults only pool where children come to swim and the staff do nothing to stop it

we were never approached by a waiter once we were settled into a spot and had to walk to the bar a few times to put our order in

tasteless breakfast, few items

a starbucks and kids club could not be beat, the pools were clean and offered diversity in options

i also liked the game room for kids

the food by the pool buffets very bad also the food is ok but not very good

the pool area was great , comfortable chairs and lounges to do some serious chilling out

that the didn t do the welcoming tour with the mezcal drink and they also failed to provide the wifi password

just wanted to have a bit more food, at least in the breakfast-fruits and exc.

you can t expect a lot from the included breakfast

the hotel has an enjoyable pool and resting/relaxing areas on the premises

large pool was so hot it felt like a jacuzzi

the pool could have been nicer and a hot tub would

it has a restaurant and small outdoor pool with sun deck and bar service

everything great and hotel had a shuttle bus too beach every day

it has a restaurant and small outdoor pool with sun deck and bar service

about this place is location, twenty minute walk to princesa imperial and every room comes with a parking space great for those with a

beautiful pool area

it's in a gated community and the parking is very secure that was a plus the only clothes

the hotel does not have a nice and inviting bar for the evening

like to see more of a fun bar / pool experience

i have been using the gym in the hotel almost every day and i never saw anybody wiping the floor or disinfecting the

gym has old equipment some of it did not work.

beach is great; the pool is enormous and the food excellent

the food was regular except the breakfast very good

general buildings upkeep, villa privacy sign not working, some small tiles missing in pool

stunning swimming pool

great spa massages and adequate gym

every restaurant and pool is absolutely magical and curated

large rooms, comfortable beds. nice pool. nice balcony overlooking the ocean.

pool, beach and grass gardens are quite nice

friendly and helpful employees, the hotel has a lot of activity for children inside and outside, pool has also water attraction for child

to the airport the size of the room was fantastic the view was awesome we were able to see the pool and the beach they also had a on-site restaurant and parking

clean and quiet nice pool and view

and the staff did nothing about it - maintenance issues with dozens of tiles falling off the pool and either at the bottom of the pool or stacked randomly around the pool - mattress very hard

very nice arquitectura and decoration. pleasant pool. good breakfast.

relax and quiet place to stay. i loved the pool and the staff.

it was modern and comfortable with a lovely terrace and a nice pool.

), huge comfy bed, nice view, lovely pool

terrible all over in terms of facilities, cleanliness and maintenance, expect the pool area which seems to have kept its appeal and is enjoyed mainly by mexican families

the pool

rooftop pool was dirty had a tamarind color, a lot of chlorine and no longer have a jacuzzi

included buffet and bar for a price

the space of the room the comfy bed the view the swimming pool

liked the protocols followed by the staff to guarantee safety of the guests, the safety of the parking lot, how friendly the staff was, how clean the facilities were and the location of the

room was good. pool view was awesome.

i had to wait every time to access parking

close to the beach, secure parking