the pool is super clean

and comfortable, my kids had so much fun and didn't want to leave

the room is so clean and big, breakfast was excellent

very clean. very efficient staff.great breakfast. would stay again.

the gym is basically brand new

during the week the breakfast dining area was not cleaned and unsanitary (messy kids)

clean and comfortable room. breakfast was great.

the breakfast options were fresh and the hit items were constantly refreshed

nicely setup kitchen, would be a cozy place to stay for extended periods

the studio was lovely, comfy beds clean loved the kitchen breakfast was very good friendly staff

the laundry for

advertised free laundry,we paid 3

breakfast could use some re thinking

free breakfast adds a lot of value for the

i like the free breakfasts. i also like the mini kitchen in the room.

really good rate for the pet fee

i really appreciated a washer and dryer being available for guests to do laundry

pool closed early

had fun in pool, close to entertainment, like bowling and mini golf

the breakfast was sparse but the kitchen staff were excellent in cleaning that area

areas in the hallways to access parts people came from the pool wet and the elevators were left with water the main access area to the hotel was very dirty

close to shopping restaurants casino.

that we had access to crunch fitness - thank you

our stay and the staff did everything for us so we could just take our grandsons and go to the water park

the roman room was smaller than photos spa bath hard to get out of. very slippery.

the breakfast was good but could have had a bit more variety, especially fresh fruit.

no breakfast available unfortunately

so handy and close to the mall. and free breakfast.

we hope for more breakfast items.

because of covid.no free breakfast.no hair dryer in room.

we paid extra for pet friendly room and breakfast compare to other rooms

i liked that the pet fee was only $10/pet/night

the pet fee is lower than anywhere else we've stayed to boot

pet fee was refreshingly affordable

it has onsite laundry which we used while there :) we had

pet friendly and pet fee is more affordable than other hotels

again, the kitchen staff were the only people who showed warmth and professionalism

no more internet support to help my smart devices by-pass the ssid wifi, the company said this location decided not to continue this service anymore

swimming pool is too cold, kids can't stay too long.

gym was very neat some good equipments

the pet fee added 50$ to the price of the room

my only complaint is the cost of the pet fee. standard seems to be $15-30$ here is was 50$

the pet fee !! way too steep!!

room was 3xceptional but the pet fee was ridiculous !

fitness room was set up well lots of variety

included and no pet fee it’s brilliant and just comfy and accessible to everything

there is no extra pet fee as well

pet-friendly and no pet fee

handles and touch points) especially because you have to book an appointment to get into the gym and pool

pool and hot tub were great

hotel offered all the necessary facilities (like laundry and etc) and there was also a nice pool+gym

convenience to the mall kitchen in the room swimming pool for the kids

we even had kitchen in our room with nice stoves

a pool, fitness room, own stove top, fridge, ice maker, in room

beautiful, comfortable room with kitchenette. staff very pleasant.

gym was very well equipped

great pool for the kids. close to all amenities.

the pool was perfect for the kids

pool was great for the little kids

pool is always warm and welcoming -love the staff -cora is amazing and amethyst is so friendly-my

the pool is a great size

perfect for family stay in edmonton. appreciated the morning breakfast. close to west ed.

rooms were clean and comfortable. breakfast was good and kids liked the pool and hot tub

e of the best we ve seen as a hotel)

room was good,however, parking was very bad

we brought our little dog with us and they did not charge a pet fee

pet fee is the highest of all the many hotels i’ve stayed in around alberta

hotel is aged , old carpets and bathroom; but what i didn’t like the most was the unreasonable pet fee

not my 5lb dog who’s pet fee was more than half the rooms rate

pet fee for a small dog is now double than other properties in the area

staff was exceptional from the front desk evening and morning to the shuttle driver who was on for both my

breakfast was great, staff was very friendly, bed comfy pillows fabulous

the pool area is very small with no restroom

free breakfast was superb

very pet friendly, awesome staff has a nice pool and gym for size of hotel.

breakfast was served well

for money, huge bedroom, adequate continental breakfast with hard boiled egg, a small gym and laundry is a plus point

hotel also has a laundry room and a small fitness

coin laundry on site

gym, dry sauna, friendly staff, places to eat close by, and good brewery district very close

wifi is too slow

ample parking, we were able to park against the building close to an exterior door near our room

parking by the window on the bottom floor

breakfast is awesome.

room was dusty, bath kind of dirty (kids have been afraid to go there)

my kids complain that the beds are uncomfortable

once we arrived, staff was very accommodating and allowed us late check out due to our very late arrival

i had some issues with being picked up to my hotel by somebody so they let me have a late check out till one pm in the afternoon

free shuttle from and to the airport ✈️ late check out available

we had 2 kids and 2 adults

they accept pets for a pet fee of $16/night

staff was great,nice and clean place and good customer service,great swim pool and hot tub which i used and the free breakfast was

*** you get breakfast, good night and water pool and slide.

as having room service front desk staff not helpful with this in any manner as a member who stated for 9

gym, staff,

bar was brilliant, manged was friendly and knowledgeable

location, clean, cozy, nice pool and hot tub, quiet

i ordered room service twice and both times and i was greeted with a smile

food in bar pretty tasty, staff great ,nice clean rooms. breakfast large

friendly stuff and nice gym

late check out

was concerned with noise at hotel has a game room (not sure if this is a vlt bar or what) but no noise came of it

beds sucked and bar was sub par.

there’s a bar with vlt’s and off track betting if you’re into that sort of thing

the bed was comfy and laundry was accessible and parking.

the room was huge very nice setup with kitchen facilities in the room

had to sit in the kitchen area to eat our breakfast, my boyfriend was trying to get ready for work

had a very good selection of breakfast items, although their pancake-maker was 'out of order'

it had a kitchen and separate bedroom

location, and having a suite, the gym.

no restaurant, less utensils, tardy room service, incomplete gym

loots of room and kitchen

kitchen allows one to stay for a few days

spacious room, clean bathroom, big bed, restaurants and cafes on the ground floor, gym

card 7 times at check in but the remedied it right away with a free bottle of wine and waving our pet fee

breakfast is great like the late check out at noon

breakfast is great like the late check out at noon

location, breakfast and staff

breakfast was wonderful. location was good and hotel quiet

we bring a small dog with us and the pet fee is reasonable

great place to stay if traveling by air with a complimentary airport shuttle service

no pool facilities:(

the efficiency of the shuttle back and forth from airport. how welcoming we felt when arriving

small restaurant and bar on site

excellent complimentary breakfast buffet with wide selection

pool was out of order

very friendly and efficient staff from front desk to kitchen staff

the pool was nice. wished they had a hot tub but that was minor.

kids loved the pool it wasn't too cold

room service was served in paper boxes not on plates everything was just thrown into boxes on top

the room was excellent and the smoked old fashion at the bar was great.

the pool was spacious and clean, same with fitness center

and in the three nights we stayed there one elevator was out of order twice no hot tub, but great gym and nice

air quality in the pool area was overwhelming with chlorine

free wifi, free parking is all good

my only complaint would be i booked the hotel for a fitness centre, and this one couldn t even be considered one

fitness room has old and broken equipment

breakfast included would be nice.

breakfast was wonderful!!!!

generous room size with the kitchenette

the kitchenette was also lacking basic supplies—there was no dish soap, and the sponge provided was

no hand soap, no dishwashing soap to wash dishes with the kitchenette

complete kitchen stuff

the set up of the rooms with evening a sink and kitchen inside. felt.like staying in a condo

suite, close to save-on supermarket and restaurants, room clean daily, laundry, tv in all rooms, equipped kitchen, 2 bathrooms

it was like having a small apartment, with both kitchen and laundry (and even the soap for it was included

wasn’t a dislike , it was more about having a few more kitchen necessities or just listing what is not supplied

we arrived early and our flat was ready

we liked the space, the cleanliness, the well equipped kitchen

little gym to use

gym, breakfast, location

wish the gym had a proper elliptical machine but it was pretty solid

the gym could use improvement

well stocked bar fridge, if

the staff was very friendly, breakfast was amazing! the pool and sauna was incredible

like liquid hand soap instead of bar soap, shower cap and body lotion

it matters to you) ud83dude05

room with the spa tub is the best in the city for the value

fine, varied continental breakfast

the pet fee is very reasonable at $25 per stay

asked for an early check in and was told it would be $50 for the housekeeping staff’s efforts

most importantly the gym had free weights up to fifty

we came back from heritage classic to be told kids not allowed after 9pm

gym: while the running machines didn't work the elliptical and stair master were fine, and there

location was good for me, close to my event. there was a gym.

parking lot was full when i got there

there was a bar and a place to eat and order food in the hotel, which had decent prices and excellent staff

nothing offered especially during covid not even room service.

the gym and pool is 24 hours, which is quite convenient

beds are cozy, coffee in the room was great, spa supplies provided in bathroom.

the pool was nice and the room service was good

the staff are consistently exceeding expectations especially in the fitness and pool area!

room service was excellent. valet parking was very convenient.

location, the outdoor breakfast area and the pool.

one night kids kept use up to midnight

were expecting a pool for our kids

the gym was new and good equipment

get room service was a 4$ charge and 18% gratuity, no designated smoking area, jetted tubs when turned

the kids enjoyed playing foosball and shuffleboard games while we waited for our food

excellent service! early check in and late check out!

despite no pool for kids, my young daughter had a really good time at the pool

breakfast was nothing short of fantastic

the breakfast buffet was fabulous! bed/ room clean and very nice!

the buffet for breakfast (could if ordered) was varied allowing to eat a traditional english breakfast or a

room service was great, definitely paying for convenience but it was so so delicious and hot

spa wasn t available during my stay

rabha did our room service and she was amazing every single person i interacted during my stay have shown great

was a very nice place my kids are having fun facilities are clean staff are friendly and approachable we highly recommended

rria

staff were nice, room was upgraded, pool and gym area looked great but didn t get a change to use it

gym was really small, at night it can be a bit rough in the area, decent view on the 7th

gym didn t have a weight rack. but otherwise great.

the beds are always comfortable and the pool and gym is very nice to have

facilities - i loved the gym and

nice and clean and great parking

a big convention centre right beside their hotel, which belongs to them, so there was loads of parking

spa room

snow removal in the parking lot was not as well done

there is a liquor store in the back parking lot, a brewery across the street, and close to the airplane museum

the attached bar and restaurant

nice pillows, cheap stay, plug in parking

clean and affordable with lots of comercial truck parking

parking

location was good being a truckdriver and having a restaurant right there and laundry was also

and lastly, needed accessible parking for the wife nope, others were parked in those spots without the appropriate tags

we got a late check out due to power outage

we had a sad view of some construction and a vacant parking lot but overall, would stay again

no pool or breakfast but parking was convenient

wifi was almost unusably slow (~20kbit/s (+)the staff were very nice and the wifi was pretty strong. (-) first day of my stay no power and wifi on and off, apparently 2 days of it

not easy to get from back parking with him

the hotel is well equipped with the gym , swimming pool

parking with lot of space

it?s spacious inside with adequate parking

breakfast was excellent, great options, satisfactory. feel at home