early check in is just 10 pound extra

wifi was a bit slow

everything we could have wished for and the evening meal, not included, along with the included breakfast was very good

easy parking

him we find this a great hotel to stay outside but close to city with advantage of onsite parking a big advantage than city based hotels

very good breakfast

location very handy for cruise terminal .breakfast top class staff most helpfull.

property was beautiful and the rooms were very spacious, the bar man was amazing, i m currently pregnant and suffering really badly with heartburn and he went

kids east free (breakfast)

wifi was rubbish

the wifi in room 301 didn't quite reach the desk.

a, gym, pool) was

bad , a false fire alarm starting at 06:00, am , my kids they got scare , and they didn’t sleep for another hour, so my day it’s got shorter cause

great buffet breakfast

great location, beautiful grounds, good spa but no time to enjoy it on this trip

bizarrely when breakfast wasn't good. room service excellent food all hot and arrived quickly

the room service menu stops at 9

good wifi

room service was polite, speedy and delicious but a tad expensive

good free wifi coverage

wifi excellent

staff were really friendly and very helpful, the kids really enjoyed their stay. thank you

we drove into south hampton town and found houndwell park which is a fantastic park for kids of all ages

were upgraded to a room with two single beds for the kids, when we had booked the pullout sofa

leave the kids at home ud83dude05

friendly, extremely helpful, knowledgable and great with my 2 kids

information about loud music until midnight in the bar below the hotel

helpful receptionist nice spacious room clean and tidy, bar staff service and attentiveness excellent, easy on site

there was a cocktail bar there, not noisy which we thought it might be

was a very large park a very short walk which was great for walking the dog, there was also a bar / restaurant located in the same building which made hunting for somewhere to eat very easy

staff are fantastic, little cocktail bar underneath was brilliant

due to winter hours the food & bar closed early but we were able to book a ploughman's for our evening meal, which we ate in our

wifi has a programming error, but the staff were able to sort it out after we

wifi didn't work at all.

wifi quick

quite sure what to expect after reading some mixed reviews but when we arrived the bar area was very busy but we were quickly checked in, shown where the emergency escape was then

we tried out the adventure golf course in nearby hedge end, which was great fun

wifi was great which is a big deal for my kids

breakfast was good my partner was very happy i would have preferred tomato instead of beans and a

bar and food on site if required

calmness of the staff, always accommodating everyone, even when there are 20+ families with young kids ( peppa pig world visitors

size of room bed was comfortable relaxing bar lounge

lovely cosy hotel with a swimming pool which the kids loved and a sauna which i loved

all was fine. i only had an overnight stay & didn,'t have time to use spa or gym though.

kids will love

room service had a good variety

room service was brilliant too

so quite considering there was a golf course and so many other facilities

bed is huge, great hotel gym, very clean, sky sports

same menu choices in all restaurants/bars and room service

spa area didn't allow children in.

breakfast was fantastic value for money, buffet style so you can eat as much as you like

fact the bar was open until 1

to the hotel if not we will have to push luggage on the road which can be dangerous if you have kids

we enjoyed a delicious supper, especially the chicken caesar salad and the breakfast was also very good indeed

stayed in at the bar and drank in the evenings instead of going out as so comfy and

wasn't aware could eat at sister hotel no bar but sister ok

good breakfast. value for money.

no carpet in corridor outside rooms so i could hear kids running up and down at 5am,i know the hotel

was blocked due to dirty laundry being stored in front of it, a lot of dirty laundry which was there for the entire time of

room was overlooking 24h mcdonalds and kids shouting and cars doing wheelies

were amazing big shout out to colin on breakfast duties and maeve on front desk they were the nicest most helpful people we have ever met

the gym & pool where well equipt & a welcome distraction for the evenings as i was on my own

breakfast was really nice and kids could eat

nice bar area, friendly staff, complimentary water in rooms

we ate in the bar for breakfast and dinner as we had a dog and we fou d the experience to be painless

breakfast contract

ood selection for breakfast. hot foot was good quality.

quiet nights sleep and good breakfast

lovely little bar and tasty breakfast

breakfast

staff friendly and love fact bar open all night

easy parking really cheap late check out time which was

early check in & didn't wait ling for food.

delay getting our twin room ready (we asked for an early check in, if possible ) but resolved half an hour before actual check in time

whilst the room was small and not to our taste (felt as though the decor was for kids) the bed was comfortable and we slept well

in the morning: hotel won’t store your bags until 2:30 pm check in, but instead will provide early check in for highway robbery £10 fee

would recommend breakfast. good food

good location, clean room, good breakfast, facilities

a glass of table wine at the bar was under £4

the location is perfect for exploring, comfy beds and, wow, a superb breakfast

despite the central location and a bar on the ground floor, there was no noise at night; it s a pleasantly sleepy town

easy wifi, great morning coffee in the room

breakfast was excellent - we chose the hot option although the buffet choice looked pretty good

all the serving bar and restaurant staff were great, flexible and very helpful

would recommend as ample parking provided as well

the room was very nice and spotlessly clean as was the rest of the hotel also breakfast very nice and staff were very polite and helpful, we will definitely be returning

breakfast excellent and we booked an evening meal to have with family

able to do an early check in

we didn t have wifi for our stay, i picked this because wifi was available as i needed to work remotely in the

is a nice hotel and the rooms are nice as well and good bar and lounge area

tea and coffee making facilities and working wifi with no drop-outs

nice late check out meant we had time to visit cathedral and look at shops this morning

thing our room had a coffee machine and mini bar maybe have extra my advice would be everything was perfect

the free wifi throughout was very handy and easy to use

bar staff young and could do with more training however they were very pleasant

peeling wall paper in bar area was also shocking visually

although some renovation work going on, the bar area was really nice

some breakfast items was very over cooked make guest aware the mini bar is complementary

the bar area and location were the best parts.

the staff were friendly, the bar was amazing and the rooms were stunning. food was exceptional.

stylish bedroom, friendly staff, great breakfast

the way the bar area is set out is lovely, and there are cosy chairs too

welcoming staff, great place within the city, accommodating to our late check-in and brilliant breakfast and little extras in the room

not being easily accessible being behind the bar on greeting

restaurant was unable to provide a table for me, nor did they offer room service as an option

the room was lovely and the breakfast excellent, the wifi was also fast enough to work on

poor response to room service requests.

wifi was not secure

wifi didn't work in our rooms

my kids were happy and found many intriguing things to engage their interest

room for 2 adults and 2 kids

kids want to come back which they never do

place, really great staff, olde worlde bar and restaurant, brilliant food and breakfast

staff was super friendly so accommodating, the bar and food facilities was fantastic and the room was outstanding would highly

nice rooms, restaurant and bar area

excellent bar with real ale and guinness

point and also cleaning, but i did object to the hoovering being done during breakfast in the bar area near the food, a little off putting, but we still

bar area very clean and comfortable

location was stunning and the hotel restaurant / bar was excellent

room and facilities were perfect for our stay and the breakfast was generously portioned and very tasty

breakfast was served in the bar & again lots of choices & helpful staff

great welcome, lovely rooms, superb breakfast.

comfy room, we had an early check in which was very much appreciated. no complaints

was excellent better than expected, we had dinner the food delicious and the breakfast excellent as well and the staff so helpful all great

good steak meal on arrival and full english breakfast with everything included

we had a suite which allowed us to sleep in one room and the kids on the sofa bed

our room was lovely and quiet despite being over the bar and being near the paulton park entrance road

they served guiness in the bar. the breakfast was beautiful. the room was really comfy.

was over the bar and you could hear people outside very clearly as no double glazing

plenty of parking

no spa facilities; but then not expected.

room and corridors throughout, the staff dealing with car parking was not reliable found a fly stuck in the food, the food was on the kid s menu

didn t really like using tablet pc for room service.

even the room service staff walk inside the room without wearing a mask

well the ease of logging on to the wifi could have been better.

fee for wifi

other than the mattress ground was amazing staff were lovely and helpful parking was amazingly easy really quiet nice location not expensive bloody

loved pool and jacuzzi and nice bar in

free parking good location reasonable price great staff i go often will travel from there as it s a

plenty of space to walk the dog and the ev charging was a real bonus

pecially the girls on the bar last night) were all amazing

was stunning glad there was a gym and pool bar restaurant was stunning the decor the beautiful pictures all over in frames it was like a

), and would be nice to have had a few more options for room service menu - like sandwiches / smaller plates

the leisure facilities were fantastic, great pool, sauna, jacuzzi, and the children enjoyed playing cricket,

location very handy and we were able to use their laundry facilities

the rooms were comfortable and the pub was such a great hangout spot for us and the kids

free parking really made this the spot to stay a few nights and explore the region

it was a bit cold in the bar but then it was raining- typical uk summer!

only bbc 1 on tv and not informed of password for wifi - could be left in the room

luckily the family with young kids upstairs bedded down earlier so the noise didn't continue and disturb us

to me wjen they talked and from upstairs ceiling squeaked everytime they moved about and they had kids with them

the garden was huge for the kids to run around in and the access gate straight out of th back of the garden into the new

she saw we had big kids and upgraded us to the larger family room

giant chess set was missing some pieces so not able to play with our kids who were really looking forward to it

beautiful hotel super clean good value for money lovely warm pool

we didn't like , if it was possible and we had extra money we would of stayed for a few days kids loved it too , receptionists polite and friendly and very welcoming,

the pool was lovely and warm, perfect for the kids

thing, the breakfast room service could be improved a little

lots of free parking

great to have ev charger on site

friendly staff so helpful and made new year's eve special with a countdown and bar facilities

parking on site- swimming pool to enjoy

i'd have used the swimming pool if there were a sauna too.

parking on site- swimming pool to enjoy

an outside tap, it would be really useful to rinse off a muddy dog before bringing him into the bar and then the room

staff - spacious and clean room - 24hr separate access to rooms - good location - plenty of free parking on site - strong wifi signal - good covid 19 precautions

for dietary requirements rooms were clean and comfortable very large cat park and very easy parking

early check in was possible too , after contacting the host

free parking

nice bar at the ground

friendly welcome by the bar staff and shown to my room which was clean and tidy.

didn’t meet the ghost in my room though ud83dude02ud83dude02ud83dude02 special thank you to the bar maid, who although very busy kept my glass topped up for me, you can’t ask for

allowed early check in, looked after me

bit noisy from the bar but nothing to worry about..

nothing … i didn’t even mind the sight of golfers setting out in driving rain.

super friendly staff and amazing bramley spa treatments & afternoon tea

great location, very dog friendly, fabulous food, discount of spa treatment for new customers

golfers interfering and taking over the place a bit too much.

also the golf course to the rear allowed our dog bentley to have an early morning run before breakfast

kids loved the pool and sauna

was a lovely touch we didn t manage to have breakfast but we had a lovely dinner in the bar area which was very much enjoyed

best part of the hotel for us was the pool; we had the pool to ourselves every day of our stay

great parking

parking. location. staff.

wifi worked ok for what we were using it for and it was well insulated from the sound of the

wifi was pretty much unusable in our room

plus free wifi was hard to log onto

early check in facilitated for us as requested

parking is free in the days inn section of the car park for your entire stay (2 hours free parking (+)to town centre winchester, safe ish parking ,although other guests need to park in the boxes (-)only one chair in the room,no biscuits with tea/coffee. and the parking issue again. (+)room was spotless bedding and towels lovely and white tea coffee making facilities hairdryer free parking lovely staff would definitely stay again thank you very (+)fact that it had a burger king, costa, m&s and whs next door that was 24hrs and that we had free parking as well made our stay nice and (+)location great lot of parking space (+)were extremely pleased with the 24/7 reception and free parking (-)dedicated motorcycle parking with anchor points would be nice. (-) insufficient parking space is close to the accommodation (-)getting parking fines after every stay (+)friendly greeting, easy to sort parking and the room had lots of space, surprisingly quiet for being so close to the motorway

placed for all attractions, clean, comfortable & friendly & has an excellent restaurant & bar if you don't want to venture too far

family suite, all very clean, friendly staff who were exceptional, wonderful bar and restaurant, exceptional

the location was ideal for the purpose of my stay and along with the bar the outside seating area was a great place to meet friends and have a few drinks

presented venue super welcoming and friendly team good food and bar facilities must mention debbie and steve who were the perfect hosts a huge thanks to them and

clean, nicely appointed, great atmosphere, wonderful breakfast and bar area.

seeing a guests dog being fed at an adjacent breakfast table, with a sausage, brought from the kitchen by a member of staff

it stated there was only a kettle so made other plans until we arrived and see a fully functional kitchen with adequate utensils

nothing really. perhaps the hotel bar could have stayed open later

lovely breakfast, lovely staff

hatter cottage 1-very spacious and comfortable with a home from home kitchen with everything you could need also has a hairdryer and an iron and ironing board

location, price, parking, breakfast and staff

thing for us, was that our room was right above the bar so at night it was a little noisy however this was only until about 11/11

loved it staff so helpful smashing room breakfast was delicious bar cosy parking spot on

bar staff were very attentive, the lady serving the brekkie was lovely and so we’re the owners

staff were always happy and helpful and the breakfast was bang

exception could not have been more helpful and we would especially mention olaf, jared and the bar manager who went out of their way to make our stay pleasant

com property was lovely and plenty of parking

parking. due to building work spaces are limited.

all attention to detail things) was surprised to hear we were able to use spa facilities at sister hotel, this was not made obvious when booking

need to bring your own car to be able to use spa facilities in sister hotel

the bar is a friendly and welcoming area, although i didn't get to have an evening meal, the breakfast

the bar seemed a bit rundown.

very clean room, lovely bar staff, great food, new forest just around the corner.

accommodating for an early check in at 12:30pm, the staff managed to get my room cool with the fan and keeping the

they were short staffed but it was not apparent as the two bar staff made up for it with their enthusiasm and work

all 4 staff we met, two behind the bar, dealing with the golf doo, and really friendly to my partner and i

hand gel on arrival and on the bar

no room service due to minimal staff,on website states otherwise

friendly,pleasant staff. breakfast very good. the fact they accepted dogs. room service.

it was perfect for me and my kids

we ate in the bar where the food was so fresh and well cooked

however parking was only a 5 minute walk and free

the pizzas in the bar and are not good

ved the idea of room service meals designed especially for dogs)

having requested disability parking we were not advised

wasn't much we didn't like, i would say music in the bar would have been good, but other than that we had a great time

friendly and welcoming, lovely breakfast, convenient location

kitchenette area microwave kettle fridge & complimentary tea coffee ect

was great for our dog and to sit out in the evenings, pub itself was nice, friendly staff, good breakfast each morning, we had one evening meal and food was nice, large pub garden so not crowded

good food, excellent breakfast, friendly staff, who went out of way to be helpful

ruck). convenient for my onward travel.

couldn't get on the wifi. toilet seemed to flush forever. could have been warmer

clean, lovely view good wifi will recommend and stay there again

the main bed was hard to sleep on and one of the kids bed did smell like old pee smell but the bedding was

lack of car parking had to park in the truck parking

amazing for a relaxing time with the kids

great location, beautiful spot, very hygienic pool and spa

spa facilities

swimming pool, gardens

must be hard for the high chairs to be cleaned well between kids - but they weren’t up to standard

breakfast lovely

outside pool open and lovely for the kids

pool, its clean, cold on a roasting hot day, loads of lovely gardens to enjoy, a zip line for the kids, setting and location in the heart of the new forest great for dog walks and a stream for the

adequate car parking. good breakfast choice.

the pool was very crowded - full of kids

comfortable beds, stunning outside garden, lovely bar and restaurant, not to

the bar man on our arrival was extremely welcoming and very efficient with his service

bed and smart decor, a private outside courtyard for guests where we had a drink from the bar & a coffee from our room,

next to brockenhurst college so parents park in car park waiting for kids and generally a bit hectic at 9 and 4 but this is just a minor informative comment that

nice outdoor area with bar and pizza bar

i used the room to get ready for my wedding and the staff were great in allowing late check out, showing photographer and hair/makeup people to the room

excellent location, charming accommodation and a superb breakfast - would stay again

staff very helpful, breakfast was

breakfast was excellent and the gin bar was a good way to start the evening

room lovely location fantastic breakfast was perfect with a lot of choice