hotel is attached to a bar and vlt gambling lounge, which gives an atmosphere that isn't the greatest

is essentially a bar at the ground floor, is loud for hotel guests, and isn't really a quiet or updated facility

it had a bar in the hotel.

active bar downstairs

twas the fact that there was a bar downstairs that made it very convenient.

the casino and the food were great as well

the air temperature inside the pool area is a bit cold

were clean and spacious, my kids loved the pool and water slide, but the pool could used a bit of updating as its age was

kids said pool was very salty or too much chlorine the both had coughs afterwards but they inhaled

clean rooms, affordable, great pool for kids to blow of some steam!

salt pool and extra helpful staff.

great pool, fantastic staff, very comfortable room, excellent food.

great location helpful staff clean and quiet speedy room service

world class staff from all levels of the hotel, great bar and food options

we used the hotel bar most evenings - the staff were exceptional and so kind to our young granddaughter

restaurant and spa was closed monday

hotel is looking and feeling tired. the gym is moderately equipped.

was not as clean as i was hoping

location- early check in

there is only a gym, no pool

pet fee is $20, parking fee for 24 hours is

they accommodated my request for early check in with no issues and the room was very clean

no lounge or bar area either

dusty room. restaurant closed at 9:45 pm. no major amenities. bar is very small.

restaurant, no vending machines, homeless vagrants outside exits, laundry services were broken, gym fitness centre unavailable, fire alarms tripped and no fires,

wasn't working and wifi isn't the strongest

the gym is excellent

wifi was terrible, tv has barely any channels like this hotel isn t even trying to be good

are incredibly comfy and the gym was clean an covid friendly

building is modern and fancy,my room is very clean and it has a city view, they have free wifi without any password, and the speed is fast

tenspa - hamam treatment spa

beautiful building and amazing spa and the staff were really friendly and accommodating

pool & gym needs a little updating - shabby

gym, pool facilities need updating

bar & lounge is beautiful

friendly, human, attentive staff, exceptionally good breakfast, good size, comfortable room

breakfast was fresh waffles, fruit, oatmeal, cereal and of course coffee and tea

pool was way too cold

24 hour access to the gym, although it is smallish

kitchenette room was amazing

the breakfast was excellent. clean rooms. good location.

didn't get to try the breakfast, but lounge area looks awesome

the rooms and bathrooms look nearly renovated, and were very clean. nice gym facilities

oh, and there's a bar with some tasty food

breakfast was excellent, my room size was perfect, the location was brilliant and an easy walk to

pool & hot tub were welcome after a cold day

was wrong at all- if i need to say anything the pool is very shallow and there was a leak in the tub, possibly

not a breakfast person.

room was clean and booking the pool time was great so that my kids and i had the entire area to ourselves for the hour

breakfast was very good

small party with his friends and i love it that they were able to enjoy the bonding including the pool

suite was very nice. comfy beds. nice pool and very good breakfast.

breakfast was nice

suite was very nice. comfy beds. nice pool and very good breakfast.

stayed for 3 days first room we got there was a used bar of soap in the shower with little hairs in it totally disgusting

no bar inside shower for disabled person in case of falls

breakfast was only liquids, and just a granola bar (which was relly little)

did not provide bath shower gel just bar of soap

very clean , great breakfast

very kind to give us 1 extra hour late check out for free and very approachable

could do without the bagged breakfast and just say there is no breakfast due to covid-19 but i guess still a nice gesture

the pool having a beach style walk-in

& under) also wish they had parts

the pool was awesome. my kids enjoyed it.

a kids menu would be nice

i had a steak through room service

kids slept on the sofa bed and was so uncomfortable

it wasn't that big and but it was kind of deep for my kids

lots of people hanging around front desk area with small kids sleeping on computer chairs

didnt work wellthere was a hockey tournament and the pool area/exercise room was filled with kids that were out of control and parents who were sitting at a table on the pool deck drinking

the shuttle is something i have never loved more in the world, cause they are happy to pick you up from

quiet and sparkly-clean, well-designed studio room with full kitchen including big fridge and dishwasher

the suite has a full kitchen- full fridge. room was quiet

free shuttle, the main reason i booked the hotel was unreliable, we waited over 1/2 hr at the airport,

awesome rooms. love the kitchen that comes with them :)

not very private, put us beside a family with kids and its all you could hear unfortunately.

safe pool for kids, big rooms, comfy beds, lots of parking, has a nice restobar, spacious lobby, and friendly

room service could maybe go a lil longer

location and pool for the kids

good location available parking

kely due to covid).

nice little pool, friendly staff, comfortable clean rooms and a free airport shuttle!

we were not able to check the pool and gym

parking was an issue, especially upon arriving late

were able to get in a little early and we got late check out

nothing . didn’t try breakfast will try next time if have chance

it was a good breakfast.

no gym working no continental breakfast no internet working properly

breakfast and location

location and pet friendly. excellent breakfast.

the hot tub and pool were operational and fun

great location easy parking

the shuttle to the airport was an extra bonus

entire weekend there was never towels for the pool which was a huge pain with young kids

pool was very cold

nice location, great facilities. nice breakfast.

didn’t know it was pet friendly. my kids were really scared of the dogs

clean room n kitchen

shuttle but now only uses unitaxi, which could be a problem if you’re travelling with multiple kids

good breakfast. v helpful staff/reception.

the water park was great for kids and friendly staff

parking

good value as a weekend getaway with the kids

booked this hotel for its proximity to the airport and for the water park as we have a 3 y/o

water park was great for kids of all ages

i checked in late at night and had late check out and they were really helpful

comfortable beds, friendly staff, lots of breakfast options.

not sure how the pool worked

also ease of use of shuttle service to and from airport, and if unavailable then they paid for our taxi to or from

kids enjoyed the swimming pool, and the breakfast was good.

pool was down for renovations

hot breakfast

hot tub was very nice and relaxing and the breakfast in the morning was good

close to the airport, good shuttle service, very helpful staff, clean swimming pool

the pool area was really noisy with screaming kids. the hot tub was filled with cool water.

gym too small.

would definitely stay here again & convenient for airport & polo park for shopping and swimming pool/waterslide

hot tub could definitely use an update and a really good cleaning and a lot of the gym equipment didn’t work

she inquired as to our need for an early wake up call and arranged for a shuttle run

wish i new in time that there is no shuttle service from the airport to the hotel

the facilities are clean there is a restaurant there is a shuttle within the airport

location, price and comfort. fast shuttle driver to the airport.

i arrived late, but they had room service

near to the airport, the use of the shuttle

a man in the bar area obviously had too much to drink and was loud

like being asked if i smoked in my room, now why would i smoke in there with my kids

did not have breakfast

free wifi for kids hand devices

sad that we had a room that looked into the bottom side of the pool

we went for a reunion...buffet lunch...had breakfast at the hotel....everything was excellent.

pet fee of $25 per day added for our small dog

free parking, no pet fee, really soft towels, really quiet

pool and gym facilities

parking on the right side should be truck only parking as in the back ita

the entry from the parking ramp could use some cleaning. trash blows in there.

thanks for putting up truck parking signs up.

hotels we've been staying charge a pet fee, but this was the only one that had a kit with blanket and towel carefully prepared for our

pool was incredible specially for kids

the pool was warm and everything around the hotel was so clean and well kept

also the pool area was nice, kids enjoyed the water was warm

breakfast was exceptional

it had a splash pool for the kids

pool, hot tub and gym were under construction upon arrival and celebrations dinner theatre was canceled due to covid

kids love the pool n slide ud83eudd70 food was great and staff are amazing ud83dudc4fud83cudffd it

wifi wasnt connecting thay well

how far it was from kids activities

facilities were awesome including the gym and the pool

the gym needs a fan or the heating has to be turned off.

only complaint would be about the bar area in the lobby and it’s hours…on monday we were told it was closed due to bartender

pool. laundry. staff. breakfast. secure elevator

i was disappointed the bar wasn’t operating on a saturday night.

however there was nowhere along our booking process that asked us if we had a pet, or explained that it was an extra fee

the pool facility is a bit small

pool was smaller but other then that it was still very nice and clean, and the hot tub was great

spacious room, shuttle buses

the hot tub wasn’t working but the pool was great

location to my work, friendly staff, ample parking

hotel had a pool and gym to work off sitting 7 hours in the car

saltwaterlap pool, hot tub, in-hotel bar and restaurant with several close eateries

the indoor skimming pool

nice clean rooms, good location and nice pool area.

next door neighbors on both side were very loud and kids were making a ruckus at 10:30-11:00 saturday

i had two little kids with me as well

liked cleanliess, location, excellant breakfast.

the best and worker in the kitchen was so polite and nicw wau of talking even with kids

was a lot of noise with kids running and making noise in the hallways door, slamming, which caused the dog to be barking on

not a safe place to stay with kids and i didnt sleep at all during the night

thank u for the late check out i truly appreciate the additional time with no cost to me

no high chair or kids menu at breakfast

checked us in great attitude guy checked us out went in at 5am to checkout and was sleeping in laundry room couldn’t get attention has to check out at

delicious, fresh served breakfast.

breakfast was good and the pet fee is very reasonable

nice small kitchen in the room.

instead of simply cancelling breakfast, a cart is available at the front desk and super friendly staff prepares a take away bag

everything from the food to the gym, laundry, room and staff. nothing bad to say at all

great continental breakfast. friendly staff. very nice gym and hot tub.

liked the bar and casino and restaurant

quite location even with bar and beer store, no problems with noise

the restaurant , the bar /lounge and the market are a short walks in distance

bar / vendor attached, plus restaurant

was very clean and we couldn't even hear any noise from the bar at night the lady at the counter when we checked in was so

room not very clean and old carpet

was cooking my first night came out to say hi quickly, my meal was packed up for my room, joe the bar keep was a gem

gym was amazing

location is near 401. kids had a great time

the pool is always a blast with the warm temperature

the airport shuttle runs every hour on the hour.

amenities for kids

this is great for kids or north americans

upon checkin we were offered a late check out - which was extremely helpful especially with travelling for that extended period of

they also gave us late check out at no extra cost

friendly staff. room has kitchenette.

breakfast included, pool, rooms were perfect for family, comfortable beds!

very clean. has kitchen, microwave in suite which made it convienent for our stay

use netflix or youtube and more tv entertainment options especially for families travelling with kids

good gym

was only one staff in the kitchen and dining area

yummy breakfast and small evening meals

suite room was very nice, we love how there is a kitchen, sotting area and bed

the night, all outlet powers were down, except ones in bathroom and kitchen

new facilities and good breakfast, spacious suite.

they have fully equipped kitchen

loved the beds and the jaccuzi. nice pool and very friendly staff.

pool very clean

the breakfast was great , no line up and we did not have to wait to be seated there were more than

breakfast was included, and that was a plus with kids

accepts pets without a hefty pet fee

great staff, pricing, general cleanliness, upgrades, breakfast, location, quiet.

the morning breakfast buffet

cleaning staff did not visit the gym

the equipment in the gym is a bit tired but it’s functional and clean.

i was appreciated of being allowed a late check out since we arrived a little late and wanted to sleep in a little late

no room service at night

should have room service 24 hours

appreciated getting an early check in at no charge too

there were lots of kids in the pool so it didn't make for a very enjoyable hottub with it being directly attached to

property was clean and the rooms where large and well finished the gym and pool where very good to

pool was 24

the breakfast was also very good, probably the best we have had on our trip

professional staff, location, clean and was able to get an early check in

proximity to the airport. large room with kitchen facility

shuttle service is the reason we will come back.

was fresh paint in the pool area, no signs or anything my kids got paint all over their skin, i ask for an extra towel was not sent to my room, breakfast was

having the pool to relax in was a nice feature

the shuttle was on time and easy to take

hotel with all the basics, indoor gym and swimming pool

was no breakfast so i was a little disappointed because i thought i had booked a location that had it

new furniture and interior, laundry facilities, nice sized swimming pool and lots of available parking spaces are few to mention

rger theory) and great gym facilities

nice and clean property, away from all noise and distractions, new furniture and interior, laundry facilities, nice sized swimming pool and lots of available parking spaces are few to

room service staff, they knocked on the door of my room 3 times in half an hour, i told them i have

i like the small kitchen area and room is fresh

pet-friendly and offers a fairly large bathroom shower & kitchenette.

i like the fact that there is a kitchenette and laundry.

on the hallway from other room’s cooking ,and the room wasn’t clean, the broken vending ,and laundry machines really stop my steps

open the kitchen and you see unclean cubberts

be reduce the amount taken for security deposit, the gym needs more machines

the clean room, amenities and the complimentary laundry room for guests

that stands out for us is girlie, she's very accomodating and assisted our family during our breakfast

the new hotel is very clean and well equipped with a gym and pool

i’m impressed that the hotel has a laundry room

there is a gym and swimming pool

pool and hot tub

location, airport shuttle, restaurant/bar

and helpful staff, good bar and restaurant, coffee and water available in the lobby, free shuttle from/to the airport

good wifi

staff were courteous and helpful, laundry on site, breakfast included, reasonably priced.

no room service option available

the airport shuttle service is free and friendly

wont send the room service upon request

allowed us to have a late check out without a chargefriendly staff

actually stayed here because of the pool and slide,unfortunately nothing was mentioned that the slide was only open on weekends

in but it was no response, when i reach the hotel at 1230 lady at reception let me wait with my kids at the reception for one hour and half without any update as she gives all rooms to previous

staff great and allowed early check in free of charge which was nice

lobby the lounge bar is a definite go-to-place with a stay or just to chill and hangout

and that the pool temperature was really cold (not enjoyable neither for us or the kids)

is not hd water in sink did not drain noisey from other guests in hallway room service plates in front of my door from

was expecting some sort of room service

tv had some watchable channels shower was nice staff were friendly and very helpful free wifi

strong wifi signal

loved everything, the breakfast and complimentary lunch was awesome ans well presented

breakfast was great, location was exactly where i wanted to be

breakfast is good