the pool, gym and restaurant were not open

was offered on the booking page was not what the hotel offered, for example the gym does not exist

5) b/c of covid, no breakfast, no gym, no swimming pool

and the gym was closed

no free breakfast as advertised, still saying because of covid, pool and gym closed as well

only thing was the indoor pool wasn’t available due to renovation

loved the roof top bar and restaurant

the pool was closed the second night we stayed.

my daughters loved the indoor pool and the roof too

unfortunately the pool was not open

clean was un professional the roaches dog hair and food in the laundry equipment

rooms were clean and as shown in the pictures and facility was clean (except the laundry

breakfast would be better if food was warmer and cereal was small individually packaged.

full kitchen. breakfast provided

free breakfast. free parking. kitchenette.

pricing location and no pet fee

front desk women was so helpful and sweet let us do early check in as an unexpected stay in atlanta, so thank you so

fridge did not workcould not figure out the wifi connection

towels in pool area, not enough towels in room, low staff, room service and wet towels laying around in the hallway when we were entering in our room, it

the pool and gym were open and they were taking extra precautions with covid

breakfast and the pool/jacuzzi

pool need better clean up

- great service from shuttle service and front desk

the breakfast was really good but the waffles where cold. they need microwave s in the rooms.

booked a room with two queen beds for us and our two kids for a month in advance

wifi didn t work at all during our visit.

close to the shopping mall and the shuttle will bring you anywhere within 2 miles

breakfast has a wide variety and the lady bringing out the hot food was friendly as well

well, i work as a travel rn. i wish they can extend the breakfast to 10am.

breakfast was outstanding!

the person who replenished the breakfast was not on a good day.

i liked the free parking, the free breakfast and the cleanliness of the hotel.

bed was very comfy, room was modern and clean. gym was sufficient.

the breakfast was awesome along with the gym facility was superb.

or pbs kids

breakfast

breakfast was good, could've had a better variety but it was good. kids enjoyed it.

the coffee machine at breakfast was broken :(

breakfast was good. served in a peculiar manner, but fresh, hot and tasty.

very beautiful stay and the complimentary breakfast is everything.

breakfast options (hot and cold), comfy bed, checking out was easy, all the staff were friendly and

convenient, clean, good room design, nice gym and bar. staff was great.

the outdoor space by the gym was much better

there were no towels in the gym

didn’t have a hot breakfast

so, if you have a family that includes smaller kids, this is not the hotel because kids can be a little messy

very clean, kitchen appliances were awesome, great furniture and tv, very spacious n classy

there is a kitchenette area, but could have had better variety with breakfast did not understand why there was

we love having a kitchenette with a larger refrigerator, microwave, cook top & dishwasher

breakfast was overall perfect

the kitchen and the amount of space in the room. bed was super comfortable.

restaurant, bar, store, coffee shop, pool, fitness center and super comfortable bed and linens

when they re- open restuarant and pool you will be highly impressed

lobby, pool and gym

rooms are clean and very modern. gym was much better than expected.

we went up and down a few extra times just for the ride bc the kids thought it was pretty cool

charged $100 for a pet fee

bed and pillows were great- appreciated the wave of a pet fee for being an evacuee

the hotel said pet friendly, but they never mentioned a pet fee until after i was on the property

the bed was so comfortable my kids even enjoyed the the mattress and pillows

i didn t want my kids toothbrushes on the counter, the sink drain was missing, the carpet had stains all over, there

clean room and good value. low pet fees. ideal for pet owners.

it was already a little pricy and it was even more expensive after i arrived because of the pet fee that i was unaware of

i booked online and nowhere did it say a 15 dollar pet fee would be added

welcoming staff & convenient breakfast

the service was great,rooms clean,and breakfast was perfect !!

in and friendly restaurant on premise -great food clean w plenty of toiletries daily cleaning pool no fee for

bar and restaurant was closed when i returned to the hotel about 8pm and i was unable to get a

tavern lounge was a plus good drinks and food the cookies from the front desk oh and there s a bar in the

they also have a great restaurant and gym and the laundry facility was also a huge perk to staying at this hotel

very clean, bed was comfortable, and associate informed me of opening and closing times for the bar and restaurant

the kitchen was really nice

breakfast was excellent

the spacious rooms, the pool/ patio areas/access to cooking/ grill

i also like the small kitchen inside our room, which is very helpful if we have kids, to prepare meals for them

had microwave and a mini kitchen, although i had no need for it so i didn’t use it but glad it was available

we needed an early check in due to how early our flight got it and she made it happen

and the hard working staff in the kitchen need to be praised

the rooms with the kitchen in it and the hot tub was relaxing and friendly staff.

breakfast was ok,gym could be better!

the pool was not open ud83dude05

they took mine and when asked about when to get back they said they charged pet fee for my service dog which is not right

gym! daniel the front desk man is very nice and welcoming!

i wish they had more equal weights at the hotel fitness center/gym.

gym was empty, lack of equipment

nice and clean, nice staff and laundry room

laundry room is untidy the room i was in was ok the only thing wrong i found was the water stains

i am only here for work, the location is great and the options and the options to do my laundry and cook an actual meal were within the closest reach than i could have ever expected

during my stay the laundry was abke to be used!

early check in

ac not working properly, stairwells could use a good scrub and pressure washing , laundry is

but the bed is cozy, big double fridge, on site laundry, a cute kitchenette, the heater/ac works to perfection

the breakfast

room was bigger than expected. staff was friendly. breakfast was end of stay.

there was a flood in their laundry room and the my blamed it on the bad service

because of heated pooll and great grand- baby with us,good place to water was cold

an older well maintained hotel with a great breakfast!

room was perfect especially with the kitchenette

didn't like that the breakfast was so small and that the kitchen didn't have a oven and the bed wasn't the most comfortable

there were trash cans full of trash by the outside stairs as well as laundry bags full of dirty laundry

liked that there was a small kitchen and the bed was big enough for two people

was impressed by pop nice it was with carpeting and the kitchenette

they didn t let me know about the pet fee and pet deposit online when i booked

no pet fee

pet fee isn't mentioned in the booking process

via third party and the staff never mentioned my $100 stay would turn into $200 including a pet fee

cleanliness, lobby, room size, location, shuttle service to and from the mall.

that the pool was closed

i like them about the place you have to pay for everything no wi-fi they say you supposed to have wifi but it's no wi-fi no continental breakfast no convenience about anything

pool wasn't open, no notification. bar closed random times.

one swimming pool in the hotel and suitable for family as well

website doesn t say the pool is closed until may and the bar hasn t been open since covid per staff member

i was released to leave a day early to come home to my kids and was happily refunded

the pool area and fitness room was nice as well

breakfast lone was a little long but the food was good

kids enjoyed the game room and the pool area

friendly and courteous staff. good breakfast.

staff amazing, free parking, bbq grill, kitchen in rooms, store, gym, pool, patios all around hotel

the peacefulness of the location and the mini kitchen that our room had.

5 minutes away if u need anything, very quiet ,no noise and iam telling you i've seen a lot of kids ,i literally have no complaints

and they offer a variety of cereals for the kids

the gym was closed

the pool area is messy so we didn't go

pool washer/dryer in room clean comfortable 24 hr gym

pool washer/dryer in room clean comfortable 24 hr gym

i didn’t get to use the pool but i did go the gym

well appointed efficiency apartment with washer and dryer and full kitchen

service was terrible had a motorcycle breakdown asked for late check out and they told me they would charge me $25 take it out of my deposit said no and try

kitchen area.

there was a laundry facility but no change machine was a big problem!

the laundry/vending room was clean and well lit

the kitchen and dishes

early check in

the pool was outside and the kids really couldn't enjoy

the gym was excellent. the room was spacious

gym and pool very clean

sunday morning kids were running the hall from 8a for a few hours

really nice hotel. great breakfast. great location.

front desk clerk was very nice and got us in early check in when we arrived

the kids room reaked of mold smells

no breakfast just a snack bag

staff kept knocking on my door and telling me that i had to have room service when i had the do not disturb sign on my door and that i was suppose to leave at 11

com, they gave me a ground level room which is too close to swimming pool, kids can open the balconey door and get out, and room and bed were kinda damp

the laundry room was clean.

i was just watching tv awaiting my ride, second shift personnel told me to leave and sit in the laundry vending room where it was very humid and uncomfortable

room downstairs beside their commercial laundry must have been the reason for poor wifi

i had to do own laundry or get our own laundry there was no maids or housekeeping to come in clean up the room or

and unlike the last place when i explained i needed a late check out due to waiting for my ride they didn't hesitate to let me wait it out as oppose to

there was noisy part next door; small gymn & pool

the pool was closed.

the pool was closed and the breakfast was only bananas and prepackaged muffins.

the breakfast was decent. the gym was clean and functional.

breakfast was awful the pancakes mix was old and sour

kitchen was a joke

roaches in kitchen

although there is a kitchen, no dishes, glasses, cooking or eating utensils making the kitchen useless

there was roaches. there were bugs in the restroom. there was bugs in the kitchen.

room, broken toilet, broken tv, no shower curtains, broken light on microwave & kitchen sink

pool heater was broken so we could not swim and it was beautiful weather.

i was snowed in at the gym across the parking deck

pool area no hot tub

great gym

rooms were spacious, gym was big and well equipped.

i was afraid to take my kids in there

was very dirty, my kids socks turned black when he started walking on the floor without shoes

staff were so nice talked and played with my kids

kids were too small for cups

definitely not a recommended vacation spot for families traveling with kids

the furniture on the pool deck was weathered and falling apart

there is a gym and pool with nice facilities

was good, except the laundry room has only two washers and two dryers and one dryer was not working

room service sucked, they never cleaned our room and when we asked for towels it was like jumping

forgot our room service order, breakfast buffet just ok

had a very early check in for a king bed but they didn’t have an available at the time

gym needed reservation and pass

i choose hotels based on pool and gym

the rate this hotel charges, the wifi should be free not $12

the pool closed at 8:30pm

no outdoor pool, however pool was still great

breakfast is overpriced wifi should be complimentary

room service especially in the morning

the pool is very small and only 3 feet deep, you couldn’t swim in it

the rooftop bar was a nice spot to go for a nightcap

the spaceman rooftop bar closes early or closed too public. everything else was great.

the bar on the roof top was amazing

i was able to check in at ud83dudd53 in my room but the lovely girl at the front offered an early check in for me ( yes it comes w

parking lot was too dark. $75 pet fee

pet fee doubled our price for one night room needed dusting one glass was provided for two people

very high pet fee

on top of that, the gym was dirty and had no cups for water

breakfast was a little sparse, but i understand covid-19 issues & i know they were doing their best

gym and pool were very good

the complimentary bar prices were ridiculous

the pool is on the roof

kids outside smoking. horrible customer service by valet. loud. unorganized.

room service excellent

i liked that there was no pet fee.

laundry facilities are in desperate need of maintenance only 2 out of 4 washers worked and the

also i went to a laundry mat to wash my clothes before my return trip home

and they need to upgrade the vending machines and laundry machines for machines with card

the spa and restaurant wasn't open but it was because of covid 19.

room spa food ambiance

everything accept room service

shuttle service is generous but unpredictable

the entire staff was very friendly and helpful...and the spa was amazing

the location is central, clean and i loved the gym

nice gym

clean room and gym

clean room. location is good. short walk to the metro station. also the gym was nice and neat.

and the gym, besides the breakfast buffet, and the comfortable beds, is what i am most impressed with

everything was just great....pool party and allll.

the kids was thrilled and super excited about the room and most definitely the pool

we loved the location, happy hour and breakfast.

really wasn’t anything for the kids

the breakfast was amazing, all the food was severed hot

quiet great location nice size room temperature pool parking and location location

breakfast was good, my kids really enjoyed it

great breakfast, comfortable beds, nice decor, friendly staff

breakfast was good and they were setting up to have the waffles and pre covid set up done by

clean, nice bed, cozy room, swimming pool