bike and went for a good ride to enjoy nature outside the property and came back to have a great breakfast

a bit far from the city, the swimming pool is next to the highway so you can hear the noice

the restaurant and the bar are very

the food at least for breakfast was good, lunch and dinner was another story, also the bar was about of mixers for cocktails and the room the air a was broken

loved the building, the room, the room service was really good

room service was delicious after a long week of travel

the included breakfast was great and appreciated

the pool sauna central location

the pool is in regular condition and the cardio machines in the gym need maintenance

the room service food was very disappointing. we got very standard meals and they were not good.

hotel has really nice and large rooms, a comfortable bed, it is clean and it's got a reasonable gym

very clean, great breakfast and friendly staff

clean and comfortable. good breakfast.

went the extra mile helping us with money exchange, ride to the airport and cooked a delicious breakfast

i also liked that i had a kitchen and a lot of appliances in my room

maybe improve is to have a sheet that is clearly displayed somewhere in the room that says the wifi and password

breakfast was delicious and i love that i had options to choose from

the kitchen delivered breakfast to my room, which i enjoyed on my back patio

everything, not too much the wifi signal!

the facilities are excellent , clean, with very good breakfast

location is really nice, they have a rooftop bar and restaurant with nice views of cayalá and other parts of the city

only the bar restaurant area was good

i loved breakfast, and the room is very comfortable. nice location

breakfast was very good !

) delivered it to my room on a tray, just like room service at a proper hotel :) wifi worked well and bed was comfortable enough, if a bit small

great place for kids to run and play

attention to detail, very cute cat roaming around, good breakfast, private and secure area and parking

it is next to the laundry, so the noise is constant

breakfast was very tasty and served in the nice courtyard

laundry,place is old

location friendly staff good breakfast the kitchen net in the room was great

and friendly, they went above and beyond for us, we were able to arrange an early check in and a late check out to fit around our flights

the breakfast was tasty and the rooms comfortable and

kitchen - no detergent or dish

for kids - there is a pool, swing set, and laundry available

was a nice hotel , very secure and comfortable my room was very near to the pool and some costumers very noisy with their kids also the prices of the food are too expensive

for kids - there is a pool, swing set, and laundry available

secure and comfortable my room was very near to the pool and some costumers very noisy with their kids also the prices of the food are too expensive compare with the prices at the restaurants

tip is incluid when you request room

rooftop pool, safe, clean, staff very accommodating

a night prior to flying or post arrival, friendly welcome and lovely rooftop terrace with a small pool

so close to the airport, the staff were gorgeous, free breakfast in the morning.

one member of staff lady at the blu bar near the swimming pool was rude we told the manager and they sent us a gift to our room of cheese nuts etc which was

breakfast amazing, the room was great

location, good facilities for business meetings and conferences, the spa is exceptional with highly trained staff

pillows staff friendly and helpful we are coming back at the end of our trip for 2 nights with breakfast so will update after that

room service was great, the food was really very good

the pool, restaurants, and gym were as advertised and had a great vibe and equipment

roof top pool and the bar is the gem

clean, new, great breakfast, great gym

very nice and extensive gym and pool

room service was quick and the food was delicious

gym is locked unable to access

basic gym with universal and cardio equipment

the gym is ok equipped but the size is tiny

shower gel, especially as nowhere in the shower to put the soap without it falling down small gym seemed ok, but didn't use it as couldn't find it at first : signs all over the hotel and in the

common in guatemala to just give a bar of soap, but from a 4* hotel would have preferred shower gel, especially as nowhere in the