their pet fee is $25 per pet per night

had to pay a $25 non refundable pet fee, because we left the paperwork at home for our emotional support pet, but offered to go

beds were comfortable, low pet fee

they have a big pet fee that isn't listed on the hotels website. worst customer service

love the weight room and pool

the property was very dirty, trash laying all around the parking lot

didn't offer breakfast even though it's advertised for it

people outside in parking lot drinking alcohol

no breakfast

out of mainstream of traffic and easy access from parking places

oh and love the pool

breakfast wasn't great

people at the front desk were so nice, room was clean, great pool and an awesome continental breakfast

staff very helpful with a birthday party. pool was great.

i didn't like the way they did breakfast. they didn't have really anything a child would eat

do i have any hand buns for breakfast? laugh out loud

breakfast was pretty pitiful

i didn't even know they served breakfast.

to breakfast at 830

i would ha e like more of a selection at breakfast even if they dont want to cook a selection of single prepackaged pastries would be nice

great location. 6 mins away from great wolf lodge.. had a kitchen and indoor pool. a++++

my kids enjoyed the breakfast, and the indoor pool. the room we had was very spacious as well.

i didn’t enjoy the breakfast

great location. 6 mins away from great wolf lodge.. had a kitchen and indoor pool. a++++

breakfast can be better

the kitchen area was amazing

2) the kitchen doesn't come with any pots or iron

not only that it was a food item left in freezer and two big bags of trash/clothes left under the kitchen sink that smelled

it is a self serve hotel so no breakfast but you have a kitchenette to cook and sink as well

kitchen pipe clocked & waited for 3 days to fix & when we ask staff they if you want walk out

have stated there before love the location and breakfast good value for your money close to concord mall and charlotte

everyone was friendly, and the hot breakfast was a plus.....

breakfast could have been better, key kept not working

the room was very spacious for the price. and the breakfast was decent.

the property was clean and had breakfast and room was spacious and had living room separately

nice pool

i did then when we went to pool we saw maintenance man outside doing nothing

pool being outside

breakfast area was neat and provided several options

pool small

a bunch of shopping opportunities about 10min away by foot, great because there's a kitchen in the rooms

rooms had a kitchen, but no pots or utensils, just empty cabinets

came with kitchenette but no plates or silverware or cups

in the kitchen, on our walls and headboards

guest, i would have wished that their cleaning, linen amounts in room and lack of anything in the kitchenette was clearly stated beforehand

laundry on site, worker on site and very helpful

pool was closed, completely drained, with no mention on any of the websites, or from any of the

pool was beautiful, and not crowded

staff location and breakfast

breakfast was surprisingly good (we had waffles)

very nice breakfast offered in the lobby

our room was very clean when we checked in and the breakfast was amazing

the breakfast was delicious

a little more expensive.. small pool

pool area, the property itself seemed awkward and small hard getting in off the street need new

the pool wasn't open when it said it was online.

didn't eat breakfast i woke up too late

spoke to manager sunitha who would not give refund however would refund early check in fee of $20 & $100 hold fee

good breakfast...just off i-85...close to shopping.

complimentary breakfast simple and could have more options.

breakfast could be 100% better and they need a travel agent rate.

really enjoyed how accommodating they are to pets

no pet fee

there is no pet fee and they are actually very pet

the staff are very friendly, and pets stay free. there is a free breakfast which includes fruit.

no breakfast but place was quiet and clean

the hotel does not have breakfast

no breakfast.. we liked nothing!

i love the facility, the room and the pool

nice beds pool and front desk is extremely sweet and got me in my room immediately

the location right off the highway, plenty of places to eat nearby, nice clean building, great pool, comfy beds, quiet, friendly staff

pool was closed for the season which was not disclosed when booking.

it was in a good spot and clean, nice fire pit and pool

bacon for breakfast, will be good to add more breakfast options for the kids

the pool was smaller than i had hoped.

due to covid the gym and pool was closed

the pool was not open

very clean rooms and great breakfast.

very clean. pet fee was only $20. close to highway. great pillows

breakfast was great

in the spa room - was a great jacuzzi -wonderful after a long ride - location of hotel was central to what

there was a noise coming from the pipes every time you use the spa or the bathroom you would hear it and is was loud your could even hear the noise from i believe

no breakfast or pool because of coronavirus. but our stay was excellent.

the pool was closed. bathroom sink was clogged and drained slowly

my sons loved the fact that the pool was open until 11 pm

the pool needs to be updated

the pool could be bigger

the breakfast was excellent

greeting on our tv were extra little touches that put this hotel over the top, especially for our kids

breakfast was ok

the kids enjoyed the complimentary cookies too

the breakfast

i loved how spacious the room was. the breakfast was quick and easy to eat and go.

our golden retriever was welcome with a pet fee of 20 usd

it was new. comfortable. low cost pet fee.

low pet fee. everything was good.

also, pet fee of $40 ($20 per dog) came to $56 plus change

i was forced to pay a $100 pet fee when i was traveling with a service animal

the breakfast was only cereal

breakfast was very sparse, not clean around the food counter asked for more oj and what was out was

have fruit or something besides toast, oatmeal, and bread for breakfast

i didn't get to eat breakfast. i came late.

breakfast bar

exhorbitant pet fee

the $75 pet fee was too steep

pricing, pet fee very high

the pet fee was too high. we only stayed one night but paid the same as if we stayed for four.

pet fee was reasonable and nice grounds for walking

the pet fee ($35) seemed a little high for a little kitty who left no mess at all.

there charge a nightly pet fee instead of a one time pet fee, which can become expensive

$40 pet fee. bed was just so, so. could stand to be ungraded.

the pet fee was higher than other places we stayed.

it is the first pet friendly hotel we have stayed in that doesn't smell of dogs and have pet hair in the room

even the breakfast room was nicely equipped, nice, good coffee

the staff from the front desk to house cleaning and breakfast area were very hospitable

the bed was comfortable and the breakfast and coffee were great

staff was great. breakfast was excellent and plentiful

exceptionally clean and comfortable breakfast in am, which was great, limited but very helpful!

clean, pet friendly

coin laundry did not offer any detergent or other laundry care products

laundry roon.please invest in that

exercise room is on the third floor which is where all the smoking rooms are and the laundry room is on the second floor i just think it would have been better if they were

i could smell dogs, laundry room smelled bad. some noise above and outside at late hours.

did not like that the beautiful pool wasn't open

the pool and gym were still shutdown.

clean room and common areas. pool looked great.

was cold at the hot bar and the elevators went down so we had to walk all the way down to the pool elevators but everything else was ok

pool/spa closed...which the customer should be made aware of

rooms had a full small kitchen and plenty of room

weekly housekeeping but there are laundry facilities, and you can get new towels whenever you want

the room had its own kitchenette, which was a plus for cooking breakfast in the mornings

full kitchen was awesome

the room and bathroom was very clean and gym was nice.

we were not a fan of the bagged breakfast option, seems like they didn't have enough supplies.

breakfast was hot or cold cereal, two choices of yogurt, and waffles

the morning breakfast was just right

the breakfast was very minimal unlike other chpice properties,

breakfast fell short

breakfast food choices could have had a bit more variety day to day

the hot breakfast was great to wake up to and so many restaurants and shops was in walking

very friendly and accommodating staff. the room was very spacious. the breakfast was very good.

it was only for one night, i wiped down everything in both rooms, living room, and definitely the kitchen

the continental breakfast was delicious specially the option of egg whites!

breakfast awesome

when i got there my kids and i were kicked out of the pool because they stated it was closed due to coronavirus

breakfast was ok,need grits on menu,and the biscuits could bake a little more

low price, continental breakfast

the kids asked if we could stay at fairfield again for our next tournament ( we’ve stayed at 2 other