more light in the bar area and bedroom

stayed on a saturday night so it’s to be expected but the bar / function rooms were very loud and rowdy until about midnight

food in the bar excellent and a good pint

from the welcome on arrival to the catering and bar staff during my stay everyone i met had a smile and went out of their way to check i was bei g

good food and a nice bar area

ay from crowded street), good wifi, good breakfast

parking very polite and helpful receptionist at arrival and departure toiletries supplied

the location is ideal for me - visiting family who lives in glasgow, decent parking, quiet area, petrol station, coop and a beautiful little lake nearby

wifi was a little slow in the room. ok in lobby though.

great sitting areas with good wifi

where a credit to the management, got an early check in and asked if we wanted breakfast front desk staff couldn’t of been anymore helpful

-good value for money. -1 hour early check in.

had a good time, very clean , good breakfast, games and colouring for kids at the restaurant, nice people

we also asked for an early check in and this was granted

excellent breakfast

food at breakfast was great, good choices and the chef even made my young nephew chips on request

was good and the food served in the hotel is great also

were welcoming and extremely helpful, run was lovely and spacious, the bar was very relaxing and breakfast was superb

waiting to be served at the bar on sunday i stood for 15minutes and nobody acknowledged i was there so i left without ordering

like teh ev charging facilities. the hotel gives me everything i need for a stay in scotland

there is no pool as the kids would have loved a swim. apart from that, it is an excellent hotel.

the race horses , fresh , creative decoration creates lovely atmosphere , staff very friendly, my kids love the experience at the breakfast room to make their own waffles

restaurant and bar staff were fabulous

free gym

and the waffle makers are such a great touch and extremely exciting for both kids and adults

had a nice relaxing night off from the kids. was good to just chill with no worries ud83dude09

were refugees there witch they would not be quiet, slamming doors, kids running from room to room till early hours of the morning

location ment when you were in you were in,no where really to go at night when you have kids.

was poor and the walls could do with extra sound dampening as the family next door kept my kids awake with the screaming child

parking for large trailer and close to my destination

the bay horse was a nice pub, and the bar man was very

the only thing was the noise from the bar late into the night.

a bar with karaoke under rooms, which works at least until midnight, so it seems that the party is in

noise from the bar downstairs wham trying to sleep, wasn’t really an issue as that’s what you should expect if

the rooms were comfortable and the staff in the bar were lovely

on top of that, breakfast was superb and dinners were michelin quality

breakfast was delicious

dinner in the bar and breakfast in the dinner room were both 5 star

food was great and bar area was really good too

critique would be there was no dog friendly areas in the public spaces and a small section of the bar would’ve been appreciated

was down in the area for the piton stage final, our kids won though it overran

poor wifi speeds and tv reception blotchy in rooms.

order room service chips. quiet steep at 7+ for a handful of them with a dip

light clean and very easy to get too, parking on site. dog friendly, great staff.

hotel rooms spacious clean tastefully decorated and bar and dining area outside balcony area to sit food is tasty and beautiful set out breakfast is

maybe the parking but it was ok

free wifi tio notch

wifi in rooms was a little

staff were very friendly the location is superb especially with family and kids.

hotel was lovely and warm ,i like the parking near the motor way,the staff are lovely, breakfast was good ,and it is well placed for

great location, staff are lovely, breakfast was good

the moment we walked in at 1pm we were made to feel like the only guests that mattered from early check in to complimentary drinks because it was my wife's birthday it was just

we were offered a late check out which as needed as children were in a dance

breakfast snd waiting staff very friendly,10/10 for scrambled eggs

friendly staff. central and late check out was great.

nnot remember his name but he is glaswegian) helped a lot with the faulty wifi connection and move between rooms

out how to order room service was a pain

room service and my breakfast were perfect

didn t have breakfast. lovely, comfortable and spacious room. friendly staff, great location.

if a room had been made out of a store room or something) and the wifi just didn't work

clean organised and again staff were helpful and efficient at all times we visited the spa and gym

breakfast was excellent and delicious

spacious room, friendly staff - accommodated an early check in without any problem.

late check out as well which is so much better

the spa was a particular highlight

in the morning was a charge for food and drink for room service

we were also given another free drink because we chose eco room service

arrived at the hotel early and were given early check in which was great

my father passed away the last night and they allowed us a late check out with no extra charge

why can t guests without kids open the windows

room service seemed to be later than usual in the day but that may have only been that one

the wifi connection

gym on the top floor too

available at reasonable prices, some toys for them to play with and breakfast was free for the kids

although they couldn't offer me an early check in and late check out, they kindly offered to keep my luggage for me while waiting

allowed early check in and the staff were very friendly.

lack of fridge and no room service / no food available later at night.

got early check in. lovely staff late bar late food

i was impressed with room, the location, the breakfast and the staff! i will definitely be back!

t requiring signing up for something)

didn't bother us too much but if we still had kids in double buggy it would've been tricky

had to order breakfast the night before to get 5 discount

the kids fell asleep

good location, friendly staff and use of the gym

also had kitchen at side with microwave and fridge

very good room service

great gym facilities

hot chocolate, pizza & cookies on arrival in the foyer which the kids loved

the wifi was not working at all

lovely pool and well equipped gymnasium

breakfast was nice, didn't expect to have complimentary breakfast for kids with paying adult, super value for money

great choice for breakfast & the staff were so helpful

location, free parking, friendly staff, late check out.

kids running about the corridors at midnight.

close to everything we needed and plenty of pubs around and a nice casino across car park

we ate in the bar restaurant area and enjoyed both the food and the service

views and having social activities within the area. bar on site

the restaurant and bar are well stocked and comfortable

very quiet place, very good breakfast from the bar menu, perfect coffee. highly recommended!

late check out and breakfast time

check in reception staff bar staff very helpful very clean rooms nice touch with a welcome

very modern, clean and nice hotel. good usable gym.

location, fun atmosphere and late check out

late check out is always a good thing after a late night

gym facilities could be improved

takes a while to reach the city centre and the gym could be better equipped, namely, a multipurpose squat/chest press machine could be added,

a well equipped compact gym

loved the late check out of 12pm unlike most hotels with 10am

my partner was up and down all night being unable to sleep, i ended up having to ask for late check out as i was absolutely exhausted from having no sleep either as i didn't want to sleep

modern hotel with amazing walking distance to ova hydro and ssc late check out and lovely

large rooms and breakfast was very good

breakfast was spot on and location was perfect and the evening meal me and the wife had was

gym and ideally a small pool

the hotel was clean, staff were very attentive, breakfast was good. gym was good.

lovely big room and a great breakfast! right beside the hydro so ideal for concerts

needed a couple of days break from the kids a 6 months old my wife said that she loved the quit ant time to our

room service was very quick and served hot too

bar prices for soft drinks and snacks for kids

loved it all, swimming star bucks coffee. had little play bit for kids

good value hotel. clean, spacious. lovely staff and access to the gym and swimming pool.