great location, clean, comfortable bed & pillows, nice staff, and good breakfast.

clean room, comfy beds, extremely good hot breakfast, awesome shower, very friendly staff

very confortable/clean breakfast has alot of variety

had a chin-up bar in the exercise room, and a full breakfast.

pool indoor is seasonal. the pool appeared to be open but it was ice cold.

pool was closed but said online before we arrived that it was open

the pool was not open but that was due to the pandemic.

laying by the pool is the only thing i can think of

the pool was closed and had a few people just chilling in the parking lot

beware that the pool isn't open and from what i was told won't be opened foe the season

is a just me being picky but the pool could have been warmer

cut above the standard continental breakfast at most hotels

have no complaints i’ve stayed here more than 5x the hot tub is my favorite but this time the pool was warm as well everything is inside the breakfast is good as well

breakfast was good

indoor pool and spa tub

the variety of choices for breakfast was very good

the staff was very good and the free breakfast was well done and had a lot of choices!

there was a free breakfast with many options

hotel staff was very helpful and pleasant; the room was very clean and comfortable; the free breakfast bar had a variety of delicious hot and cold items; this was our third stay here in the

breakfast great and staff was even better. the manager is the best.

thin walls so you could hear what your neighbor was watching on tv; you have to pay to use the pool

the pool was clean

pool

the pool was not clean

the pool was the only thing likeable is the pool

it's nice to have a small kitchen and plenty of trash cans available

we knew the breakfast would be a frozen jimmy dean breakfast sandwich due to the pandemic, but we didn't expect

the breakfast

the beds were comfortable, and the kitchen facilities, although we didn’t use them, were very well set up

nice clean gym…

the breakfast was also good

there was no breakfast as advertised

it nice, good breakfast, sleep like a baby.

love the new renovations and the gym!!! wish it had a pool but it’s ok!

breakfast was until 9.00 am, it could have been until 9.30 or 10.00 am.

really liked that cheese and frozen fresh fruit was available at the breakfast bar and the guy that chekced us in was very nice and helpful

the kitchen in our room was a perfect size for us, and our kitty enjoyed it immensely

great staff. great breakfast.

the kitchen area and how the bedroom was separate from the living area

indoor pool

room service or take out only

room service was excellent. housekeeping was adequate.

because of covid no breakfast was served or coffee which sucked because we had to check out eat earlier than we planned

ample parking

on your website and theirs, had to move rooms because of the tv and refrigerator not working, room service trays left outside rooms all weekend

friendly staff. great breakfast. beautiful room. great location.

the indoor pool was great!!!!!!

indoor pool for the girls to play in

the pool was freezing! only one jet was on/working. (ergo, nothing too terrible!!)

there was a hot tub/jacuzzi near the indoor pool and fitness room

continental breakfast was good for what we were looking for

breakfast was ok but wish it had more options to offer; such as oatmeal with all the toppings

clean great location the best part the beds are great highly recommend if your traveling good breakfast

great breakfast for the price, most others in this price range offer limited continental

hotel was either new or recently remodeled great location, nice breakfast.

no additional pet fee

the location and lack of pet fee

the kids love the pool

no bread for my eggs and sausage, not enough food for breakfast, what they had was o.k.

i liked packing all our things and kids back in the car at 1:30 am and getting as far away from that dive as possible

pool needed to stay open longer

location was convenient, the pool looked great but the weather did not cooperate

served breakfast

no fruit at breakfast

the breakfast was simple but delicious and the front desk staff was great, kind and very responsive at

breakfast was a little lacking, but we had a full kitchen in our room…

loved kitchen area and how large the rooms were

i was surprised at the mini kitchen, since i had never stayed at one before

breakfast selection was small but i wasn't that hungry

our room had a good amount of space and fully stocked kitchenette

gym had a water bottle filler

small pool looked great but didn't

we wish the pool was open later.

pool being open

green swimming pool

pool was right in front.

pet fee was a little on the high side.

the pet fee is the most expensive i've encountered, but everything else makes it worth it.

increased pet fee. $88 is too high. was $40 last time we stayed here.

the room cost plus $50 pet fee and all taxes was ridiculously expensive for one night.

told was $50 pet fee plus a $50 refundable deposit

accommodations, good location, but be warned about them being pet friendly - the charge the highest pet fee that i ever come across - $75/night

pet fee was $75 non-refundable

only complaint was the $75 pet fee.

pool open

pool was broken down and was not informed about it. kitchen worker wasn't very polite

we arrived about 9:30 pm and went to the pool

pool is too small to swim in

old noisy aircon, pool out of use

the staff (sharon) from the front desk to the bar tender (rebecca) to the morning breakfast hostess (amanda) all were amazingly helpful and very

amazing breakfast . pool was very nice and perfect temperature .

they were also happy to accept our dog and there was no pet fee

like that you don't have to pay a pet fee.

there was a noisy family in the room above us. kids and a dog running around.

breakfast didn't have fruit option

the pool

plus there is no pet fee

good price, no pet fee

need to place laundry bags back in the rooms

location,price,pet friendly,elevators,laundry room,friendly staff

pool is a nice and kept up well

pretty clean, large room and no added pet fee. an easy, friendly check in.

was very surprised and unhappy that i was not made aware of the new policy charging for pets-even though i made my reservation with the knowledge that we had a pet

loved that there was no pet fee, but, naturally, the hotel attracted a lot of pet owners

love the no pet fee

good size room. no pet fee. good location off interstate.

the included breakfast was varied, great and in a comfortable dining room with a fireplace, very cozy

suite has a full kitchen and small table and 2 chairs ' the bed was off to the side for a little more privacy

staff was friendly and helpful, room was a great size and comfortably furnished, bathroom and kitchen were well stocked

great breakfast

breakfast was good.

i was not told up front that there was a $20 pet fee. that was disappointing.

i booked this hotel, i looked everywhere i could to find out if there was a pet fee, & that information was not anywhere i could find it, but we were charged $40

i booked this hotel, i looked everywhere i could to find out if there was a pet fee, & that information was not anywhere i could find it, but we were charged $40

thought the pet fee was pretty steep.

pet fee of $40 is very high and is not mentioned anywhere on the website or during booking

great breakfast, large rooms

fully stocked kitchen area in the rooms

the kitchen in the room was a nice perk and the bed was very comfortable

to my surprise the kitchen was well stocked with everything i needed to cook a decent meal; full size refrigerator,

the pool was broken and being maintenanced when we arrived

on sight bar, good location, friendly staff, omelet bar for breakfast, complimentary snacks in the evening, comfortable bed, indoor pool and hot tub

we also liked the location of the hot tub set near but around the corner of the swimming pool to be somewhat secluded

my kids loved the pool and the fact that it was inside, so they could swim even if it was raining

food was subpar and restaurant service was slow only 1 server for restaurant and room service orders

there was a 2 rm sweet with a king bed, where we could close the door and be separated from the kids

internet and lack of breakfast!

it was quiet, had a full kitchen and central to everything you’d want to see

kitchen needed to be deep cleaned and there were stains on the bedding- everything else was perfect

place to stay,when i travel through knoxville this hotel is always clean and has a full size kitchen and the front desk is always very nice

breakfast.

super clean and comfortable. wonderful pool andamazing staff

nice pool and gym too

for pool you have to book a time slot for your family so it’s only you guys in there, i loved that,

beautiful! it has a bar which is great!

the lady at the bar mixed some great drinks and the outside patio with gas fire pits and tv's was an amazing place

laundry facilities, staff at front desk, location convenient vnñ

loved having an actual mini kitchen with an ice maker in the fridge so we didn't have to keep running down the hall to the

the little kitchenette was perfect

the laundry room is free and for a long stay that was a giant plus

laundry room dryers weren't available

no hot breakfast except toast

meager breakfast over too soon at 9 am.

the breakfast options were a little disappointing but overall the stay was good.

location was perfect. did not take advantage of the breakfast

hotel i have stayed, had hot breakfast, egg, sausage, waffles, plus cereal, and pastries

had my dog with me and i chose this hotel because it was pet friendly

pet fee was $75 non refundable

they allowed pets with out a bunch of questions

the room was clean and had a nice couch and kitchenette

to many stores and restaurants bed was super comfortable and a large variety of items for breakfast

a little more choices for breakfast.

did not eat i left well before breakfast was served

like to sleep in after a long day driving, so we wish breakfast was open a little later

no breakfast because of covid 19

breakfast is pretty good

i wasn't aware the pet fee wasn't included

i always travel with my pup and the pet fee is $20/night making the value of the stay not such a value

the pet fee is $20/pet each night & the breakfast could be better

the pet fee was fair

near our destination, reasonable pet fee.

great hotel that's why we keep coming back once a year for our convention hotel staff friendly pool was great rooms are

breakfast was good. coffee was great.

pool was closed for maintenance

pool was closed sometimes, but that wasn't a big deal

was ease of access and the complimentary breakfast is always a plus

breakfast was good for the price i paid for the room.

a different brand of gravy for breakfast and add eggs lol

no breakfast

understaffed for breakfast

there breakfast was simply terrific

the fitness center was great, the staff were friendly and everything was very clean.

location was ideal for my business, execellent facilities breakfast area, fitness room

the breakfast was great and amenities could not be beat

was nice and clean. staff was awesome. free breakfast. would stay again when in the area.

breakfast and clean

parking in front of the room

the rooms are always clean and neat and the wifi is good too

wifi was good for streaming entertainment

free wifi didn't work

they got us checked in quickly, helped us with the pet fee, and informed us on parking and breakfast options

0 per day), additional pet fee for my three pound chihuahua

free parking and $35 pet fee which i wasn't aware of at the time of booking when i asked if it was pet friendly

still had clumps of dog hair in spots from previous guest, for a 40$ pet fee i would expect a more thorough clean

pet fee was unfortunate but reasonable and still a good price overall

ve been charged pet fees before at other hotels but

accommodating- great snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn’t wanna go to bar area

loved that it had garage parking, the employees were welcoming and friendly, the bar area/restaurant area in the lobby was great, the hotel decor is really pretty and gives a

also, not very family friendly great if single, married couple with no kids or kids older than 13 any younger absolutely not at all the best place to stay

snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn’t wanna go to bar area

great room, love the gym, bar is great, and all the details of this hotel is wonderful

like that the pet fee is not insanely high like other hotels i believe the fee is $35 i had called other hotel

excellent restaurant and bar and service.

bubble water in the gym was broken, but would have been a nice thing to have

there is no pool in this hotel, which was disappointing for the kids

staff in bar not good especially young woman

the gym was also nice an accessible 24h

room service was reasonably priced, tasty and delivered quickly

cocktail bar was amazing

although it does not have a dining room, room service meals are excellent, and there are also many restaurants close

room service menu was a bit limited

bar upstairs is great don’t get me wrong, however it was a little weird and slightly frustrating

have liked to be able to take my kids up to the rooftop at night for the view & to take pictures

the breakfast people were fabulous excellent facility !! fabulous location !!

i went to tell the front desk and they just said it was no curfew for the kids and did not correct the issue

roof top bar was great. closed too early

descent gym for working out

the breakfast presentation was fantastic: the kitchen serves from the back-side, leaving more space for maneuvering

top bar was nice atmosphere but has only local whiskey brands

beautiful interior design! great staff , great location large rooms great gym

the free breakfast was excellent

breakfast was good

the free breakfast was

large studio, beautifully decorated! excellent breakfast!

good breakfast , hotel was really clean.

of covid-19 it was just a breakfast in a bag