my kids loved the hot tub and comfortably heated indoor swimming pool

the breakfast bar was very good

breakfast was very good

breakfast area was small but extra seating available in the conference room so not a real issue

having a bar in the evening was an added treat and their prices were very reasonable

outside in parking lot was a dumping area by the pool

clean. breakfast was good.

also the laundry room you can tell they use bleach there too

all thow you advertised an outdoor pool and when i asked i was told that in the fine print that said it was not in use

the guest laundry was convenient

i was not told about the pet fee which ended up being an additional $75 for one night

$75 pet fee seemed excessive. 4-5 times more than any other hotel we've used. also no tub

notify what the pet fee is ahead of time

requested pet friendly hotels but got charged a pet fee. i guess pet friendly doesn't mean free.

breakfast options could have been better.

the amenities, the staff, the laid back vibe, the pet-friendly atmosphere

the live band, open bar the atmosphere was amazing! the beds was so comfortable!

very nice bar and patio area

large queen room with big bathroom, plenty of space for myself & 3 kids

excellent staff and fun games for kids

pool was amazingly the kids enjoyed it bc it was nice an warm

breakfast was very good, especially the breakfast staff

breakfast had good options

pool was clean room layout was spacious 2 queens, sofa bed w/ kitchen cook top

the breakfast was really nice the next morning before check out

comfy beds, clean, nice staff. great price and only 25.00 pet fee

was adequate room was ok had very poor lighting pool and gym were good nice place for price and close to

was my fault because i asked for a bottom floor and we had kids running above us til 11 at night

longer pool hours would have been cool so we could have enjoyed it, but everything was great.

great stay, clean pool just perfect for a 2 day

the pool was not heated. the plug outlets were coming out of the wall. the beds were rough.

breakfast was terrible

the pool was closed

to find, great staff, nice breakfast

pool was nice and cool

pool was closed already but that wasn't a necessary thing

the swimming pool was out of service.

the pool wasn't open

the pool is very good

easy access to the pool

great accommodation. awesome complementary breakfast gym open 24/7

room service was awesome!

great breakfast, big, clean rooms, friendly staff

daughters were sad there was no waffle station at breakfast like the downtown buffalo location

we were going to be a late arrival 21:30 ish, i specifically requested hotels with room service and restaurants and both booking

it was nice to have a kitchen and living room

kitchenette, breakfast, pillows were heavenly, the outside lounging area, fire pit, king bed was

breakfast was not up to hilton standards

the kids enjoyed all the choices at breakfast

outdoor pool was closed. having an indoor pool for kids would have been best.

no dishes in room for kitchenetts and they had no cots

kitchen was nice and water pressure was good

that it has laundry facilities on site. and the pleasant atmosphere.

no vending machine for even coffee let alone laundry use

the mini kitchen area was very clean

fitness room looked very nice if that is your idea of a vacation

reading lights, comfy beds, ample space, good breakfast

breakfast area very neat, but only bagged breakfast items to take to your room due to coronavirus

breakfast selection was awesome

pool and breakfast hours could be longer.

loved the kitchen setup and the beautiful bathroom

oh and the breakfast along with that staff was phenomenal too

we got a free banana pudding bar when we were back in the evening, it was great

loved our room, it had a living area, a nice kitchen and a very comfortable bed

staff, large clean comfortable rooms, gym had all new equipment, great breakfast included

they didn't even charge the pet fee because he was so well behaved

love having full kitchen for the price

decent fitness center

clean, new, super comfortable beds, nice fitness room

full kitchen and big desk

breakfast staff were awesome

my boys loved the pool and the workout room

pool was great, the free breakfast was more than expected, the room was awesome, the staff were super nice and

breakfast was very good

pool was not very nice could have been better if it was ready for us before we got in the chemicals

i also was not charged a pet fee which i very much appreciated since i have a small, non-shedding dog

the kids enjoyed the pool

bed and pillows are amazing, bar is great with wonderful staff and they make a helluva old fashioned with

we liked the indoor pool. we loved our room and the staff was friendly.

the bar area is open at night and one of my friends had a burger one night

pet fee was too much

seating area with fence around it was great for us and our dog (pet fee applies)

i liked the location, beds were comfortable and the pet fee was not bad at all!

it was very clean and dog friendly. the pet fee was reasonable.

was very clean and had a breakfast and a pool and our rooms had living rooms

on site laundry

the laundry/vending area was nice, but only had one washer and one dryer

laundry facilities didn't work with a normal load

coin laundry available for guests, with new washer and dryer

other recommendations: an in-room safe, a desk lamp, and a soap dispenser for the guest laundry

no pet fee

they had rooms ready for us for an early check in and the staff was very friendly and helpful.

can't compliment the front desk staff enough; having driven all night i needed an early check in; the staff juggled the room cleaning schedule around, got a room cleaned for me

facilities: laundry room as very satisfactory

serving breakfast and dinner with fair enough variety

the entire staff was so friendly, especially the kitchen and dining room staff

clean pool and hot tubs are hard to find but yours was spotless

the breakfast was good and the evening thing where they serve a simple meal and have the drink bar open

no notice about the pet fee

i should have been informed of the $30 non-refundable pet fee. i didn't like that.

charged my card twice for a pet fee and instead of fixing it and admitting the wrong on their part

the hotel is pet friendly with a $30 pet fee

noisy neighbors with young kids

there weren’t good breakfast options

not many breakfast choices. all starches and sugar

in bathroom, floor seemed sticky, no blanket on bed, towels rough, breakfast way below par--might as well not have anything

i will say is i wish they had a better breakfast selection, what i mean by that is when i have stayed somewhere, there was variation of

no breakfast

the pool was nice and breakfast included muffins, granola bars and oatmeal

the breakfast could have been better!

i didn't like the breakfast. not all

the breakfast could have been better.

have to ask for things you need since the room equipped kitchen but not stocked

breakfast was disappointing for a comfort suites

was in our price range, but you get what you pay for. breakfast was offered.

they dont have breakfast

the breakfast was simply awful

pool & hot tub were nice but you can tell they were older

eggs, yogurt, cereal, waffles a little bit of everything you could imagine and we enjoyed the pool

hot breakfast

the gym and pool aren't opened long you would think that adults would be okay in these areas even at late hrs i

had a pool and hot tub a little freezer in the fridge the room was very spacious with a separate sitting

bc it had roaches and i had switch rooms and then tried to charge us a $53 pet fee the morning of checkout saying that the guy the night before didn't let them know

there was no breakfast.

kitchen area needs to be updated

outlet in the bathroom and in the kitchenette didn't work

breakfast should not be called breakfast as its just honey and oats granola,plain instant oatmeal

to other esa's and that visitors must keep an open mind there are no other hotels have on-site laundry in a clean place

was located beside laundry room and it runs all night

laundry sat in the hall for 5 days

they had laundry on site, a pool, rooms were clean and ready to go

i didn’t get to call ahead to see if our room was ready for early check in

laundry facility in site was fantastic

good facilities, especially the laundry room

i would much prefer an ice-maker down in the laundry room - behind the room key for security and protection from poachers

laundry room was very spacious with many washers and dryers

laundry area was cool

laundry room was woeful. rooms could be cleaner. office not open until 11

also the laundry machines didn't dry your clothes yet the office said they are aware of the problem

was able to do my laundry and relax before my next job! i need rest!

laundry room has very good washers and dryers

no change machine for laundry.

breakfast needs work

the hotel has a pool, hot tub, and an outdoor fire pit but we did not use them because they were out of order

i love the full kitchen equipped with everything needed to prepare and serve meals

great little kitchen came in handy

it was great having a kitchen to heat up food

the pool area was a big plus

dirty rooms, cold room service meal, forgot beverages but charged the same, rude staff

room service was good as well

the pool, there was some cheerleading girls that were doing stunts in the pool

well thought out adjacent to the indoor pool

didn’t know that we overlooked a bar that played loud music until 1:00 am

very nice location clean and comfy rooms big gym

check in as well as late check out

breakfast, bar and workout facility was very good.

great bar and the room was comfortable and clean.

the rooftop bar and patio was very nice

it was close to where we wanted to go! it was clean! nice gym!

coffee in the lobby would be nice if you come in after bar area is closed

the roof top bar / restaurant was phenomenal

the rooftop bar was very nice - although no one was up there but us

facilities were amazing including a pool and a very nice gym

the pool area was clean and nice to hang out on for the kids

i had to walk three blocks to a store to get my kids a drink

a safety concern about the internet box hanging from the wall, especially as i was traveling with kids, but it was never addressed

the amount of underage kids walking around

the bar area and pool looked great, but didn't have a chance to actually use either so i can't really

pool is small but that is not unexpected for this area.

the whole place is a wonderful experience, the pool a great treat.

bathrooms are great but with no grab bar in bath/shower i felt unsafe

room pool location.

checking in at the bar was a little strange

the bar in the lobby is very cool and we were lucky to have it to ourselves

perfect location for what we needed, bar onsite & amazing tacos!

the hotel has a small (modest) gym

room, atmosphere/vibe, music, staff, cost$, cleanliness, fitness gym were all a 10+

room service was a little slow i called and order extra towels it took over an hour and a half to

music that meets you at the curb to the energy and cool city vibes spilling over from the bar and restaurant and the smell of bourbon wood burning steaks

we loved the decor, the bar area and drinks, and the beautiful quiet room!

anything, maaaybe would love room service option because restaurant is so good- but that s really reaching for something

the bar area and the rooms

no pet fee

there was no pool or anything for kids

the location to downtown was great walking to bar ect...

fitness facility, water cooler didn't work very well (water started to flow then came out as a

to remind people that comes with pets ,they were moving around the food and bar area too much

pet fee $75 should be disclosed up front as it nearly doubles cost of room

com, my filters were set for breakfast included, pet friendly, parking, very good

with a $50 a night pet fee and a $30 a day crime-susceptible parking fee and no security cameras or watchpeople, it

�*Y

space in the double queen suite it was like a one bedroom apartment. the gym was nice also.

breakfast made to order clean pool the kids enjoyed

indoor pool only

me kid of residential camp/project

a nicer bar and restaurant

found again - very shoddy especially as it was made out to be my fault hotel was full of loud kids (some kid of residential camp/project