pool not open

friendly staff, wonderful breakfast, and helpful to have a laundry facility on site

the breakfast room attendants were always cheery and kind also

the breakfast is excellent and the people who make it every day deserve extra credit

the kitchen was well equipped

$75 pet fee

no pet fee

booking didn’t disclose the pet fee associated with the hotel and maintained my room would be $135/night… i paid about $225

me a pet fee when i didn't have a pet

staff was friendly overall. no additional pet fee.

checkout the front desk refused to give me a receipt and hours later they charged me 50$ for a pet fee and i didn t have a dog in the hotel during my stay plus bugs was crawling on the bed

love the pet friendly aspect and not being charged a pet fee or deposit

also no pet fee

pet friendly with no pet fee

never had to pay a pet fee

room was really nice! the hotel staff was very kind to accommodate a late check out for me.

very friendly staff, nice gym

bed was super comfortable, nice lobby with bar area, lounge and outdoor lounge space.

has a lovely small bar to have a drink in the evenings, and has fantastic breakfast choices

also no mini bar or room service for in-room dining

liked the michael jordan decoration, the basketball court and the gym

location, ev charging, bar/lounge

gym facilities would be nice.

gym could be bigger

front desk and coffee bar employees were above and beyond hospitable

love the ambiance, cleanliness and the breakfast.

more breakfast options.

the gym was a little small but otherwise it was great!

well planned dining area. gym was great.

free continental breakfast

nice grounds, walking trail, golf course, bar, restaurant, free parking, and most importantly, a great room

room. bath. staff were amazing. golf course and pro shop were great. nature path a bonus

the food in the bar is sub par at best. drinks were great.

th on the phone for ordering and in person at delivery) were so extremely

nice grounds, walking trail, golf course, bar, restaurant, free parking, and most importantly, a great room

the gym is amazing

the food was fantastic at both the marketplace restaurant for breakfast and barista drinks, and at the lobby lounge for dinner and cocktails

breakfast was outstanding and the people were even better

hotel was great overall. gym was better than most.

gym was well equipped, excellent showers, great location made it easy to walk to cameron indoor

the room and gym were very clean and the gym was spacious and had all the equipment needed for a good workout

tapas at bar were very good

distance and i like the fact that it has a washing machine and dryer for guests to do their laundry

lack of small kitchen

laundry soap used very offensive

our room included a kitchenette sink with table and chairs which was a nice, unexpected amenity

the kitchen room was very large and a great value

not much breakfast, but i was late, so that is partly on me

everything was great, except they need to add a meat to their breakfast.

breakfast not severed until 7am.

quiet, continental breakfast, next to restaurant

nice breakfast, big bed, clean hotel, quiet area

the pool wasn’t ready

it was great we really liked the kitchen, alsome!!!

no pool

the indoor pool was not warm enough.

were board games available and the the pool kept our children busy

size of room and availability of parking.

great location and staff. quiet. the shuttle was so helpful!

a customer asked to see the tennis open at the bar and no one knew how to find it

the shuttle bus was excellent and extremely helpful

i could not get the wifi to work. my fault.

about where the pool a s fitness center are would be good and a sheet of what the hotel offers would have been

only bummer was the hotel has shut down the pool, gym and room service due to covid-19

swimming pool was small and not very sunny

bar should be open later during dpac events

pool was not nice enuf good value for money

is one of my kids favorite hotel when they come in town the location is perfect and lots of things to

shuttle was available to duke campus

the meeting area/ bar was very nice and inviting.

no shuttle service on weekends.

bar poorly run, did not open when they were suppose in the morning and were not prepared to open

loved the location and that it came with a little kitchen

bed comfy, kitchen facilities good

i also experienced dirty laundry/dishes and tub area wasn’t clean

i enjoyed using the gym.

staff, clean room, full accommodation '--- laundry services, gym, pool, etc--- convenient to airport and rtp

bar staff should be better trained to milti-task and handle customer issues with better tact and

breakfast was delicious. atmosphere/decor fascinating. staff was friendly and efficient.

breakfast was great

breakfast was great. little on the high side.

comfy bed. great room service.

loved the vibe, the handicap accessible room, and the pool

it was very chic. the staff was very friendly. the rooftop bar has a good view.

loved the vibe throughout and especially the roof top bar and comfortable lounging cabana's

gym is ok but very tight so not more than one person can work out there on the smith machine /

no breakfast provided, but still a great stay!

the only good thing i can say about this hotel is the fact that pets are allowed

pet fee for one night

maybe they cap the pet fee at $75

had their kids and the kids ran wild, wasn't fun to wake up to the noises

the windows were dirty. the dry wall repair looks as if kids did the repairs. (the tape joints)

dirty laundry pratices

there were people looking at my vehicle outside the are is not safe please do not let kids go to this area

the cleanliness they are so clean my kids love it

late at night and went to our room and crashed for the night- the next morning we took our kids to breakfast in the lobby

never got room service for cleaning and laundry

cheerful staff members. appreciated the breakfast choices.

lightbulb was out, and the breakfast wasn't up to the same standards as the rest of the hotel

switch uo the breakfast menu. supply more wash cloths and towels

breakfast

the breakfast was very good

so we chose not to eat the breakfast

helpful staff, clean, good little free breakfast(needs a few more choices), great location, easy to get in & out of

the night man could have told me when breakfast ended

breakfast area only small in office

advertised breakfast, but was not provided, even though there was signage on the wall at check-in that said

pool was closed and wasn't listed online,

the rooms were great, along with staff. the breakfast was great too!

the pool was green enough to hide dead bodies in it

breakfast was very good and staff very friendly

the pool was an extra bonus

the staff was very hospitable and let me do a late check out so i could attend my online classes (no extra charge added)

shuttle experience

staff services, the shuttle services,and the breakfasts

location and convenience of laundry, gym, microwave and refrigerator

had an indifferent experience coming in because i wait over 45 mins for a shuttle from the airport and initially i had a hard time trying to receive proper assistance for my

had to pay for breakfast. no free bar available

being a duke patient they allowed us an early check in which was greatly appreciated

location, ease of access to duke clinic, cleanliness, excellent free breakfast.

clean, quiet and the breakfast

were updated, area was quiet, bed was very comfortable, buffet breakfast was nice, parking was easy

coffee maker in the room, shuttle service to airport at 4:30am.

the pool water was salty.

spacious and clean. kitchenette if you need it.

lol but they even offer a free airport shuttle service so you can go onto your next

posted hours of the pool was not accurate, the closed it an hour before the posted time

bed covers seemed like they weren’t changed, the kitchen was dirty, fridge had leftover food

kitchen was equipped with everything needed to prepare meals

the washer and dryer. elevator access. balcony. kitchen and comfortable bed.

had did not dry my coworkers clothes, he was able to wash but had to go to a laundromat to finish laundry

we only stayed a couple nights but still loved having a full kitchen with a full size refrigerator

was beautiful suite with a full kitchen, a comfortable living area and separate bedroom

i like that the fitness room was open and clean

just wish that there was more of a breakfast selection.

the pool had alot of chlorine which burnes the kids eyes.

the shuttle bus driver was knowledgable of the area and super careful in ensuring that i got where i

staff, breakfast, amenities (heated indoor pool, jacuzzi), beds, adequate linens, room was clean, very nice size

fully equipped kitchen

utilizing the kitchen and started to cook the smoke alarm kept going off

clean, large & spacious! loved the windows and the full kitchen !

kitchen area and outside courtyard

i would see people and children in the courtyard or gym, but never heard noise otherwise

breakfast was varied and good

great breakfast, great location.

breakfast was a surprise

breakfast offered variety during the three days we were there

not enough variety for breakfast

pet fee could be reduced.

chose this hotel specifically because it was listed as pet-friendly, so we were surprised to be told at check-in about a $75 non-refundable pet fee

no pet fee rule

however, there were a few things to note: we were surprised by an unexpected $75 non-refundable pet fee at check-in

pet fee way too expensive. cleaning fee with tax $114

was super clean, the room was nice and spacious with amenities like a kitchen and a huge fridge, the cleaning staff was great and friendly

i used and liked the laundry room (which had plenty of machines) and the fitness room

the rooms were spacious and even had a little mini kitchen with a full sized fridge and freezer

room has a kitchenette but nothing to cook with

hotel advertises a kitchenette, and while it’s a convenient amenity, you would expect the very basics of utensils,

airport transfers were fantastic and james in the bar was excellent at encouraging conversation and making me feel welcome

we went for a night away from the kids and enjoyed our stay

location , breakfast , airport shuttle

everybody at the front desk the shuttle, and jerome - all exceptional.

my kids loved the indoor pool.

everything , including shuttle to airport

gym

place to stay and one of the best hotel breakfast

breakfast, clean rooms, the big screen tv and the friendly staff.

breakfast under covid-19 conditions was quick and easy ~ fruit, oatmeal, fresh coffee, mini-bagels

friendly staff, very clean, i like the breakfast and coffee

closeness to the airport and the airport shuttle was key for us

i had been told that the pool would be open and functional for mother's day/graduation weekend, and we were very

cleanliness and breakfast were excellent

breakfast ended at 9, i'd like for it to end at 10 so you can sleep in and still enjoy breakfast

kitchenette-very nice; showers-very good; loved having the shampoo, conditioner and body wash

our kitchen sink leaked and was shut off under neath

i was most nervous about taking the shuttle at 4am because i had a 6am flight

reception and very friendly shuttle driver

the kitchen was completely furnished with dishes and appliances

big clean room with comfy beds. convenient to get on highway. pet fee is of $25

good variety beds were comfy outdoor areas were pleasant hotel was very clean appreciate the no pet

liked the price of the accommodations and the reasonable pet fee

was ready at 400am and the shuttle was easy and fast to the airport for our early flight

the next day i enjoyed a splash in the pool, very refreshing

front desk ladies were nice they help us with the shuttle and keeping the car while we were on a cruise and came and picked us up

the staff was so nice and helpful. the shuttle driver was amazing.

nice courtyard with pool

pool opened a bit to late and closes a bit to early

nice staff, clean rooms and a shuttle to the airport, even when our flight was delayed until after

room spacious. access to kitchen. breakfast provided

pool wasn't open yet.

no towel at the pool area

friendly staff, above average breakfast, comfortable bed, spacious and clean.

area , pool access