breakfast bar could have more hot choices and the juice was a little watery

bed smelled like fresh laundry instead of old hotel room

laundry room detergent machine was not stocked and one of the drying machines out of order.

classy, comfortable firm bed & pillows, nice soft lighting not fluorescent, big tv, nice gym, coffee/tea/ice water available all day, nice staff, safe in room as well as fridge & microwave

i liked that this hotel was tucked away and had a little gym.

rooms have a kitchen if you are staying a few night was a nice thing to have

room size and kitchen were very well appreciated

the breakfast selection was terrific-i was expecting danish and cereal and got an oatmeal bar

room spacious, kitchen well supplied, plenty of desk area to work

desk clerks were very friendly, breakfast and staff were amazing

the location is really good- close to laundry facilities, an excellent diner across the street, and a donut shop within a three minute

good location, malls, diners and laundry within minutes driving.

breakfast pool room check in was smooth

i wish the complimentary shuttle included train station as well.

although, with covid going on, the breakfast was mediocre

i had to go to the front desk and have someone there help me with the kitchen

it was wonderful to have the airport shuttle at such a late time (1 am).

the room was nice and there was no pet fee.

laundry

loved the guest laundry and walking distance to fun places to

a complimentary breakfast bar and replace the old washer n dryers in laundry room, i have had to call service vendor several times since my extended stay here, they

swimming pool excellent cleanest i have visited in nc.

the pool and restaurant was closed. i was not given advance notice about this situation.

nice bar area and short order restaurant

how about a small spin dryer at pool

gym is really nice

the indoor pool and hot tub were clean and a

secluded location of the hotel, the cordial staff (even at the sister property across the parking lot, doubletree), clean room, peaceful night's (+) parking isn t as spacious because huge charter buses were allowed to park taking multiple spaces (-)parking (+)10pm], location, beds were comfortable, rooms were spacious enough, the living room separation, parking was a breeze & right by the elevator (+)a standard hilton garden inn, this had a beautiful lobby, easy parking, and a decent room size (-)wasn't enough parking space 0for me. (-) also the parking was a challenging in the evening, you

only thing that i would say was a problem was the pool was very tiny , to the point if 5 people were in it you were uncomfortable, and the shower in

easy location and great facilities in hotel - room service and bar menu

only thing that i didnt care for was that the room stayed low temperature while we were at the pool and had to wait for the room to warm up when we got back

kitchen too

kitchen was fully stocked with cooking utensils

pool was not available

was great love to come back there and stay again everybody was friendly love the bathroom kitchen awesome love room a lot of

i loved the room it was so spacious and felt like home with the little kitchenette

the pool was closed

great breakfast and staff for that area

was nice, the staff from the agm kionna, to the front desk lead zorra and also debra and the breakfast staff just out right phenomenal and went above and beyond customer

pool water did not seem to be clean, as the bottom of the pool was not clearly visible

cookies, fruit and water available in the lobby. hot breakfast each morning.

pool was quiet and when another hotel customer played music they were told to turn it off and it

the pool area is very nice too

the pool is outdoors so it is out of season

was nice having a balcony over the pool

bar was closed... restaurant was closed... pool was closed due to covid...

pool was not open yet

loved the covered entrance, the fireplace in the atriun, the barbecue pits and pool deck

the pool and room

asonal) outdoor pool, great breakfast, helpful staff, clean and spacious rooms

the pool and gas grills were great especially after eating out too many times

the indoor pool was also very nice on a hot rainy day

the swimming was pool was not unavailable but understood that maintence was being done

staffs were friendly, convenient location to and from the airport with shuttle .

my daughter loved the pool

the pool

i wish the weather had been warmer so i could have enjoyed the lovely patio area around the pool

great restaurant, friendly employees and kids loved the pool

great location. clean room. comfortable bed. quiet, even with kids at the hotel.

wish my stay was long to enjoy the pool but overall nothing to complain about.

loved the courtyard where the pool is located.. beautiful quiet area.

i used and liked the laundry room (which had plenty of machines) and the fitness room

utensils for the kitchen should be available in all rooms

the rooms were spacious and even had a little mini kitchen with a full sized fridge and freezer

was super clean, the room was nice and spacious with amenities like a kitchen and a huge fridge, the cleaning staff was great and friendly

room has a kitchenette but nothing to cook with

they filled the kitchen with everything you need for your stay including pots and pans

i believe they had an airport shuttle

wish there had been an actual continental breakfast but due to covid we had a bag breakfast which was still good

shuttles stop running at 11.

we did not receive a breakfast

was great an breakfast was great my grandkids love it an the lady who was cooking was great also

the rooms and the amount of bed in the room and it had a mini kitchen.

i checked in i told the front desk that i needed the 4;30am shuttle and no wake up call

very clean and good morning breakfast

it was very close to the airport and the hotel shuttle started at 4am.

front desk ladies were nice they help us with the shuttle and keeping the car while we were on a cruise and came and picked us up

the view over-looking the pool on the forth floor was amazing

property is clean, swimming pool area is very nice.

the staff was so nice and helpful. the shuttle driver was amazing.

they have a list of great restaurant in area and will shuttle you there and pick you up after dinner

location , breakfast , airport shuttle

loved the shuttle and ability to leave my car at the hotel while i was gone

really loved the friendly staff upon arrival, and the airport shuttle drivers provided excellent service also

my kids loved the indoor pool.

completely startled my kids

big clean room with comfy beds. convenient to get on highway. pet fee is of $25

liked the price of the accommodations and the reasonable pet fee

good variety beds were comfy outdoor areas were pleasant hotel was very clean appreciate the no pet

breakfast was ready at 400am and the shuttle was easy and fast to the airport for our early flight

all the amenities included, airport shuttle availability, breakfast, laundry, location

friendly staff, very clean, i like the breakfast and coffee

nice breakfast with numerous options and wonderful coffee

thanks for a great stay and for the free shuttle from the airport

great location, friendly staff, clean breakfast area and nice room

we called for a shuttle when we got off the plane

kitchenette was clean and had everything we needed. comfortable bed. liked the closet inserts.

the hot breakfast was delicious and offered plenty of options

breakfast was great, there was many different choices

the room and breakfast

breakfast was great

that we were not told at booking about the non refundable pet fee per night.

reasonable pet fee and full breakfast options

the site states pet fee may apply

the hotel booking line to check the pet fee before booking

the pet fee was only $30

breakfast, clean rooms, the big screen tv and the friendly staff.

continental breakfast was so-so

breakfast was so good

shuttle service

so close to airport with convenient free shuttle

breakfast buffet was great

very nice place. clean and cozy. full size fridge was a plus. breakfast was good.

hotel, amazing staff, great location, amenities were fantastic and breakfast was excellent

not enough variety for breakfast

breakfast was a surprise

breakfast was great! good selections

the size of the room and the bed was comfortable' the breakfast was great!

the complimentary breakfast was standard, but the breakfast staff was excellent

we stayed 3 nights and the breakfast was different every day with great choices

needed more of breakfast options but it was still really good.

the washer and dryer. elevator access. balcony. kitchen and comfortable bed.

kitchen was equipped with everything needed to prepare meals

the suite layout, in suite washer/dryer, full kitchen, made up a bit for the inconvenience

we only stayed a couple nights but still loved having a full kitchen with a full size refrigerator

the wash& dryer & the kitchen !!

really enjoyed having a full kitchen stocked with utensils and a full sized fridge

everything was beneficial to us like the kitchen, tv's in both the bedroom and living room

the convenience of kitchen appliances and items were definitely used and needed for the stay

the kitchen area is so convenient for those that is looking for a temporary stay

kitchen was a bit sparse for knives/forks, cooking implements and cooking items.

need a good place to stay with a kitchen choose stay america

parking across the room. clean room. full-size fridge. mini-kitchen.

the kitchen accessibility.

felt like home full kitchen apartment appearance

the kitchen had no utensils or basic dishes. pots were available from the office.

the room is really big and the kitchen is great, a lot of conveniences

need indoor pool

the free breakfast and late check out at noon were also pluses

the staff were very nice and the pool area was beautiful

had hidden stains in the carpet also, the kitchen floor was loose i almost fell

perfect location, super friendly staff, bar and terrace were awesome way to end busy day.

would be nice if the pool where open and if the gym had a stationary bike

bar area is always festive, fun and has a great balcony and view

don’t hire kids that don’t know how to work in customer relations

amazing bar and outdoor space in front of the belltower

has an airport shuttle

breakfast pool hot tub clean room

loved the breakfast too

i like that the fitness room was open and clean

very clean and the fitness center had a good array of equipment

small kitchen

the free hotel buffet breakfast was better than others

place was like a hidden gym

guests monopolizing the laundry facilities and the gym could be upgraded.

was just a nice place away from home, very clean, comfortable bed, location was great and pool area was good as well

rate, no pet fee, convenient location

i appreciate that there wasn’t a pet fee

also being able to do laundry there

gym was used for storage so no working out, laundry room was dirty

even have laundry facility

only complaints are that the mushroom fountain in the pool was not working

the breakfast was a good variety of food

they could have provided a shuttle downtown for their guest.

breakfast could have been much better

the breakfast was awesome

chose this hotel specifically because it was listed as pet-friendly, so we were surprised to be told at check-in about a $75 non-refundable pet fee

pet fee way too expensive. cleaning fee with tax $114

pet fee could be reduced.

however, there were a few things to note: we were surprised by an unexpected $75 non-refundable pet fee at check-in

no pet fee rule

fun bar with great cocktail menu

great, new hotel. great hotel gym. well located by tons of restaurants and bars downtown.

the bar soap provided was awesome

small gym but hey it works!

there is a nice cocktail bar right across the street

breakfast was pretty good to bebgrab and go and persia did an amazing job checking me

and breakfast is fantastic

facilities were very clean and modern, staff was very friendly and having a pool was awesome

friends service! welcoming of service animals. breakfast i’m the morning.

the pool was perfect size for the kids to play

the pool area wasn’t open even to sit a round in the sun. it was under construction.

very nice hotel,clean, confortable beds, very friendly staff and awesome breakfast!

the breakfast had a lot to offer and the hotel amenities pool, workout room were nice

mold in pool

oatmeal, eggs, ample of fruit and there was also simple dinner included in the price and a shuttle

clean, quiet and the breakfast

the staff was friendly and the complimentary breakfast was superb

lady at the front desk went out of her way to find me a taxi to the airport since the shuttle was full great customer

the facilities were immaculate, the bed was comfortable and even the breakfast was delicious

coffee maker in the room, shuttle service to airport at 4:30am.

highpoint is the beautiful view from the pool area on the top floor

we were also really impressed by the fitness center

the rooftop pool area was very relaxing

also, the rooftop space was very nice, but the pool was really small

very nice new hotel in great location. nice roof top pool.

had to pay for breakfast. no free bar available

the staff were very friendly the beds were comfortable and the pool was nice

the pool wasn't that clean

the young lady at the bar delightful great conversation and provided

staff services, the shuttle services,and the breakfasts