the swimming pool water was dirty wish it was more a real pool.

the check in staff was friendly, we were not informed that you had to make a reservation for the gym or the pool, which led to not being able to use the facilities on our schedule

buffet breakfasts are excellent & the staff are very good and the hotel room is clean

very clean and friendly staff, good breakfast and nice pool

gym and pool closes at 9pm and don’t open until 9am. may as well not have them.

the little snack bar available was very handy

a bit of the extra that should come with room of that price, no mini bar in room, no restaurant in

the staff was super friendly and the little hotel bar was lovely

everything. spa was amazing!!!

the bar could do better

the wifi is not steady.

the wifi signal is terrible

called for room service for breakfast and it took more than an hour to have our meal.

very clean , great staff and great location ! plus free parking !

additionally we had appetizers and drinks at the bar lounge, food and presentation was beautiful, well balance, the bar mixologist excellent with

there is a water dispenser in the hall and a small gym

opposite the lobby, there is a nice bar and a small restaurant that serves dinner, with vegetarian options available and reasonably

modern, comfortable apartment with a nice kitchen and washing machine

i love the idea of it being an apartment as well so it has its own kitchen and laundry if i ever needed to use it

room wifi, nice kitchen, plates and glasses.

close to downtown, semi-short walk to metro, comfortable bed, laundry in room

they also have gym pass for a nearby gym if you want to workout

there is no microwave and kitchen stuff or laundry facilities.

spacious accommodation with kitchen, comfortable.

we’re a family of 3, the room is very spacious and it even comes with a small kitchen and dinning area

i didn’t use the kitchen and didn’t need the large space

comfortable and beautiful accommodation, surprised to see it included a kitchen and daybed; the owner, michael, was also extremely friendly and great to chat with

to check in early despite contacting staff 5+ months ago and them saying possibly depending on people checking

no bar soap, no free water in room.

of a bar can be inconvenient but i was aware in advance and there are plenty of local hostelries

early check in

the gym still really needs a set of 20lb dumbbells.

loved the game floor, the bar was cozy

gym and pool facilities were great

think the pool had too much chlorine or chemicals and it discoloured our black bathing suits and really made

building is perfect, really loved the gym and pool

the gym is very complete and new, and the pool/spa/sauna were clean and relaxing

the pool and sunny area are beautiful unfortunately the rooftop hot tub was out of service

liked that it is kid friendly (and the kids bathrobes

pool was great- more of an adult relaxed spa vibe rather than a bunch of kids like other hotel pools

i highly suggest you take a look at the 12th floor's pool, spa and outdoor jacuzzi - it's a really nice setup that you can't easily find in other hotels

nice gym with view of the city

no room service.

the staff was ok, they were not very friendly. they do not have wifi in the lobby.

no room service but there s a restaurant inside the hotel.

no wifi? it's 2018.

ideally, room service to clean once during our stay would have been nicer or to refill the towels or

the location and the ease of parking. the pet fee was also reasonable.

the room service was amazing as well

breakfast not included.

small on-site restaurant offers decent but small-ish breakfast buffet

the gym is a tiny room with two treadmills

there could have been a pool or hot tub in gym!

the carpets were so dirty and gross i was scared to let my kids sit on the floor to put their shoes on

breakfast is very simple

accommodated is with an extremely early check in when they didn’t have to

he interacted with adults and kids alike with great info and advice

bad wifi connection

regrettably, i forgot to leave a tip with room service

stayed at this property a few times but this was the first time i brought my kids

outdoor heated pool, hot tub and sauna are great for kids

the pool was a great bonus for my kids and we used it more than i had anticipated

the bed was super comfy. the bar was really nice.

no good options for kids on the restaurants

restaurant and bar were excellent in service and quality of food and drinks

no good options for kids on the restaurants

have a wine opener at the front desk, especially considering the fact that they serve wine for room service

wifi connection was really bad

very kind at the check in, allowed us early check in and late check out. everything was great.

room service is 10/10, they provided us everything we asked for

breakfast was healthy and served in beautiful stately room

the gym is downstairs without really a lot of natural light - and is small - but honestly it is a

staff, both with the front desk and with room service, were very helpful and friendly

would have been good to know in advance that the bar was to be closed all evening for an event, but the staff was very polite about it

wifi is really slow to the point we can't refresh any webpage - the gym is small and the scale is

wifi could be better, but was workable especially if you turn off video while calling

also, we were approved a late check out because my friends is pregnant and that showed how human the team is

had roses placed in the room before we got there, place us on a high floor, and then at night, room service bought a free snack and a card signed by staff

very poor wifi connection

no pool and smoking lounge

allowed early check in upon request

and the spa/pool/gym, everything is just fabulous

only one restaurant and one bar. the bar was too loud and the music awful.

the restaurant and bar weren t open in the evening while we were there.

the room service choice and quality was ok ish, not as good as i know from other four seasons

the spa offers a complimentary treatment for tired legs and feet, truly rejuvenating

room service wasn't great

staff left stuff animals in our room for the kids which was a nice surprise for them

they allowed us to use the shower room at the spa after we had checked out which is much needed as we had a very

hotel restaurant and bar staff!!!

there is a bar at the mezzanine floor which parties till late

loved the pool and hot tub

everything worked out well - free wifi would be a nice touch.

room service food was not as advertised, however, and that was disappointing

the pool and spa have been upgraded too

a email

put to good use in room,super modern and functional bathroom,comfortable bed,quiet in room, fast wifi connection in

bar george at the hotel a must to have a drink

there is no room service in the evenings/night

the bathroom is fantastic and bar george is stunning!

if not, there is room service, though with only one chair this can be challenging

breakfast was a tad limited.

room service menu very limited and no light dishes as it comes from a restaurant nearby rather than

the only thing i wish they had was a complementary continental breakfast.

on arrival there were kids behind reception and upon leaving our car rental key was misplaced by the valet and

there was a kids daycare on the floor above that was very noisy all day when we were trying to take a break

booked for 2 adult nn2 kids the beds were small for 2

pool, gym

main entrance is very inconvenient for family with young kids and elderly

room service and restaurant food can be better.

spend a night for la nuit blanche and the kids are very happy

pool area was amazing

magical hotel for the kids with top quality comfort and a new york feel, lovely staff

they charged a ridiculously high provision

sauna was a nice touch and the gym was great

i was billed for wifi despite being bonvoy gold - it was corrected easily when i approached the front

limited room service menu.

it s not enough for kids

with 2 kids, the sofa bed was big enough for both

location in the center of old montreal, really nice bar and restaurant

the food from room service not great either

breakfeast was good. room service very nice

exceeded our expectations on every aspect: personal service,accommodations,pool,spa,and fitness, bar and dining

everything was excellent especially the room service and the room itself

showers and toilets and bedding pool bathroom beautiful lobby

pool area was too small. would like to have seen more outdoor area.

breakfast: the omeletter bar is a defintiely a plus

wish the gym had more weight training equipment

gym a little tired but was fine

the room was excellent and with a bonus of full kitchen that was a surprise.

this is the third year for me and my kids when we make trip to montreal staying in the embassy

the pool wasn t available

love how clean the whole hotel was from the gym to the pool

our room faced the terra's bar which was noisy.

great pool ! friendly staff !

no food was bought, but the bar was used

better choice's for breakfast. warm food also please!

comfy room and bed. room service.

and marie sue at the restaurant bar were awesome

excellent breakfast in the restaurant downstairs very comfortable rooms

staff friendly and helpfull good breakfast clean wifi

ey were very disappointed

gym and pool could be bigger but that's not really what one comes to montreal for.

room service never came one morning, so the hotel had the restaurant deliver it

the wifi was poor.

booked this hotel with the express interest in using the pool for our kids we called ahead, the hotel staff said the pool was open and available

the kitchen was absolutely beautiful and well equipped. the continental breakfast was a bonus

the gym is decent size and not over-crowded

we had to turn on the bathroom and kitchen fan to ventilate the room

the gym was great and clean

and got kept up all night by baby and kids in room beside because of the door tha connect room they should of give me a credit on my stay

excellent value for the size (was like a full size apartment with full kitchen) compared to other hotels in the area

falcilities - especially swimming pool, gym room, laundry room

we loved our suite, the convenience of having a full kitchen

the breakfast staff friendly and replaced items as needed

we enjoyed the breakfast each morning, pool, and there was even a gym right next to the pool

the gym is so poor

room service was quick

definitely not a deal breaker, is the lack of a pool.

loved the room service as well

i was disappointed, because theirs no pool

modern, clean, had everything that i needed. great bar and restaurant as well

breakfast was abysmal for a 4 stars hotel and the room service for breakfast was almost non-existent

fitness centre small but well appointed

that said, the room service team were exceptional in their execution to fulfill our needs for dishes, extra coffee

bad communication, bad room service and not cooperative

pool

clerk was very friendly and accommodating even though i was disappointed with the lack of a free breakfast

gym facility to small and not enough training equipments.

see all the sites in montreal old and new clean comfortable and quite, good service and good for kids having a swim pool and the

wifi in the rooms 616/716 wasn't good

wish i had a longer stay to enjoy the gym and pool

the breakfast was included and there is enough for everyone

comfortable beds, a kitchen including dishwasher and to my biggest surprise a washing machine and dryer in the bathroom

roof terrace pool area is a bit misleading

gym needed some sanitizer to wipe down the equipment

did not offer room service and the soap dish in the bathroom shower was broken.

d rm king suite)

the bar and pool area was modern, clean and a cool space to be in

the wifi was okay but could have been better, i know its free but at times it was very very slow and

the pool

phoned a few days before our arrival to enquire if the kitchen catered for someone with a gluten free/lactose intolerant diet i was told by marlene

i liked there was a gym

cleanliness and the gym

breakfast and gym are disappointing.

if you travel with kids i recommend to take bigger room

bar menu, same as room service housekeeping couldn't wait to clean room

good location, nice bed, good refrigerator . did not check the gym.

there was no alcohol in the minibar and room service was not available due to a private event in the restaurant

could not get the phone to work to dial room service

gym is small

the pet fee was reasonable only at $30

nice small kitchen

the gym was clean, and had everything we needed

made use of pool and gym, all good

large with different different rooms, along with a handy well-stocked (utensils and applicances) kitchen, and the breakfast which is included is an added bonus