the swimming pool water was dirty wish it was more a real pool.

the check in staff was friendly, we were not informed that you had to make a reservation for the gym or the pool, which led to not being able to use the facilities on our schedule

buffet breakfasts are excellent & the staff are very good and the hotel room is clean

very clean and friendly staff, good breakfast and nice pool

gym and pool closes at 9pm and don’t open until 9am. may as well not have them.

facilities are clean and stylish, location is great, on-site amenities are good, restaurant and bar are first-class, nearby services are good

no room service, there's a brasserie down stairs, but you can bring the food in the room so it's not

was provided cutlery and dishes to use even if did not order room

i liked the easy access to everything in the area, and the bar downstairs was great!

the bench in the gym is not balanced. could cause injuries

there is even a hidden gym available to some units only

i love the idea of it being an apartment as well so it has its own kitchen and laundry if i ever needed to use it

room wifi, nice kitchen, plates and glasses.

close to downtown, semi-short walk to metro, comfortable bed, laundry in room

are no breakfast but units all have a kitchen and what you need to cook

early check in

staff, location, room with the nice view of the city, gym facilities, restaurants around the hotel

fantastic gym that has all that’s needed in cardio and weight equipment

- no bar fridge in the suite.

gym was locked due to undefined reasons could not get out of parking lot as the parking ticket was

have more than a room, is a 3 level house, entryway the first level, living room small kitchen and dining area in the second level and the bedroom and bathroom on the top level,

we’re a family of 3, the room is very spacious and it even comes with a small kitchen and dinning area

was excellent - living area with mini kitchen on the first floor and bedroom and bathroom above

i didn’t use the kitchen and didn’t need the large space

spacious accommodation with kitchen, comfortable.

the bar could do better

a bit of the extra that should come with room of that price, no mini bar in room, no restaurant in

everything. spa was amazing!!!

the little snack bar available was very handy

it's expensive to use the snack bar located in the lobby

whirl pool jets weren't very strong

the pool area was closed, overgrown and full of trash… and some poor souls clearly lived there on a

pool was not open did not have phone in room tv didn't work bathroom was small and gross no extra

pool closed

should be condemned the rooms are very dirty as well as the outside there is no hot tub or pool that is mentioned in the ad there was no toilet paper and when we asked for some was given a

pull out couch for kids a little uncomfortable

the rooms are spacious and clean

the room was comfortable except for the pull out couch which both kids said was uncomfortable; we ended up putting the mattress on the floor the second night

it s not enough for kids

very nice boutique hotel in great location great for family of 4 travelling with kids

the wifi was fast but not always reliable for video calls

children's birthday party in which the parents let the children run around yelling in the lobby bar and restaurant

wifi is really slow to the point we can't refresh any webpage - the gym is small and the scale is

room service food quality was superb! creme brulee and truffle macaroni, yum!

the little gym is very sweet too

loved the game room and gym. great restaurant in lobby

think the pool had too much chlorine or chemicals and it discoloured our black bathing suits and really made

amenities are great - indoor spa with pool, jacuzzi and sauna and lounge zone with a lot of games and lounge areas, we were able to relax

not enough light in the bathroom. should reconsider the towel bar placement

place was very clean the lobby bar also

only complaint we had was room service was not available for lunch, only breakfast and dinner

on arrival there were kids behind reception and upon leaving our car rental key was misplaced by the valet and

we wanted to do, the hotel is neat, and the room was perfect for the two of us and our two kids 10 & 11

the breakfast was just enough to start us on our day of exploring in montreal

free breakfast is poor, and wifi is bad connection.

even though my kids didn't eat very much, we spent over $100 on breakfast

get room service after 8:30pm

too many kids in the pool

comfortable rooms, deliciously relaxing beds, great wifi - will definitely stay there next time too

alcohol for sale) requested high floor, it wasn't high bar

two-twinsize beds are very spacious, but not queen-size beds, so for the family of 4

the food at a hotel, we had a party of 10 join us for dinner and everyone loved their food, the kids loved swimming in the pool and the room service

gym and pool

housekeeping, room service, quiet, generous room size

booked for 2 adult nn2 kids the beds were small for 2

there were stains when we opened it up for the kids to use

renovated facilities, room, happy hour & breakfast were excellent

just about everything except gym

excellent location. the room was lovely. the jacuzzi was a hit with the kids.

free breakfasts good if traveling with kids

room service wasn't great

they allowed us to use the shower room at the spa after we had checked out which is much needed as we had a very

minus for the loud music in the lifts and lobby bar at night

hotel design and decor was great! room service was great! ;)

staff left stuff animals in our room for the kids which was a nice surprise for them

small gym with barely any equipment

t the hotel was totally

rn off and holes in the door where it used to be)

area would also benefit from added amenities such as music, light snacks, beverages, or a small bar service to enhance the guest experience

clean rooms, free parking and access to the gym/pool. it was a great experience overall.

restaurant. food for breakfast snacking and the staff

that room service closes early

the wifi is great, can still connect to wifi in the basement but only in s2 not in s3 or

and received early check in which was great

was great ,staffs were friendly and pool was great my kids enjoyed every morment closer to all area by

staff repeatedly left their cart outside my room, along with dirty dishes

wifi very poor in room

the wifi is horrendous.

bad wifi connection

) so we can stay in a order room service and watch a movie

gym equipment old and limited. both saunas broken.

great pool ! friendly staff !

it s such a beautiful and clean hotel, with a fantastic gym and pool

our room faced the terra's bar which was noisy.

also, enjoyed their gym

pool was kind of small but we didn’t end up using it anyways

included breakfast was lovely and had numerous choices

is new, room space is big, with laundry and kitchen, which is very friendly for family

comfortable beds, a kitchen including dishwasher and to my biggest surprise a washing machine and dryer in the bathroom

room was amazing with a full kitchen and washer/dryer combo

ideally, room service to clean once during our stay would have been nicer or to refill the towels or

no wifi? it's 2018.

shower was amazing. bar staff was increadible. location perfect.

location, gym is very reasonably appointed and rooms are newly renovated

however seeing as we are still struggling with covid the absence of valet services and room service though understandable was

eakfast) exceeded my

pool gym

fantastic facilities too with restaurants, bar and spa etc

the toiletries are amazing. great room service.

intentionally waited until after 9pm which is supposed to be adults only time in the swimming pool

they give you conditioning shampoo, body lotion, and bar soap

breakfast pastries were delicious

swimming pool and sauna are great. great location,great kitchen with dish washer!

noticed: all the cleaners and kitchen workers were black people

breakfast was included in the price and was very good

gym very rarely equipped.

late check out) and vacuum wos even

room service only until 21

room service was not the best

although the hotel does have a gym and a business centre, both are extremely small.

beautiful, spacious facilities with kitchen

many things like stuff friendly,space,cleanliness,gym, laundry and great location!

we enjoyed the breakfast each morning, pool, and there was even a gym right next to the pool

the pillows were too big and the breakfast was just soso.

we loved the location and access to an ev charger

up a tray with unofficial room service was a kind gesture

wifi was only half strength, but the real issue is probably the internet portal, which is quite

laundry room was good

value for money. clean, and tidy. wifi could be better

i also liked the value for money and the laundry room service

facilities at hotel (pool and gym) were open with limited capacities (+)is located on a great area close to many places no need a car to go around, the pool was amazing, gym above my expectations definitely i ll be back in the future (+) staff, check in, gym, pool, lobby bar, room, location (+)hotel location and gym were excellent. (+) the gym is well equipped with decent sauna and jacuzzi too (+)staff is very friendly. location is perfect. good gym. (+)pool and gym facilities were brilliant. (+)pool facilities and gym. (+)is its top asset; nice clean rooms, nice lobby, very professional staff; love the gym; loved the fact i had a minibar fridge in my room (+)location is great. staff are excellent. air conditioning works. gym is pretty nice.

the bathroom was incredible, and the hot tub and pool were great although both were pretty busy

my flight arrived on early morning in 7

great location and room service. spacious bathroom

the hotel bar was great

pool was great- more of an adult relaxed spa vibe rather than a bunch of kids like other hotel pools

i slept like a baby and the kids as well

security friendly staff well equipped suites very clean pool and gym close to shopping and

kids, 4 and 7, used to between room visits but we (grandmother and aunt) were on separate floors

i highly suggest you take a look at the 12th floor's pool, spa and outdoor jacuzzi - it's a really nice setup that you can't easily find in other hotels

breakfast was not included but had very good options a la carte

common spaces were fun and cozy, also near bar to grab a few drinks while the family played chess

the waiter in the morning for breakfast was not attentive to our needs.

we also tried a gym room, which was very well equipped

great location near to train station. not far from the airport. friendly staff great breakfast

the location and the ease of parking. the pet fee was also reasonable.

little disappointed that the restaurant/bar was closed right when we came back from our show at the bell center

let us have an early check in and late check out. easy to got to from the train station

room service choices inflexible

wifi was very good

hotel was in a great location had very friendly staff, gave me early check in and warm cookie too

room was spacious, two queen size beds is what you need when traveling with kids, staff is nice and helpful

the just for laughs festival was right outside the door, and we could watch it from the pool and bar deck

managers and other staff that was working was really nice and the hotel was really beautiful the kids love the pool

we also appreciated the gym, while the pool was actually a kindergarten: young kids playing in the water, so useless for us

location, clean, perfect breakfast

the website said that there's a gym on property

room was a good size and the breakfast was surprisingly more than expected

facilities like continental breakfast and gym i think would be a suitable addition to the place

the kids felt specifically bad

pool and fitness center were nice

the gym and pool are also standout features of this hotel

pool and sauna are great

gym and pool were so great to use

facilities were outstanding gym was very good, sauna was great so much space everywhere we went

waiters at the bar and the dj were amazing

wifi was so bad i couldn't even send emails and there was an extremely loud party in the hotel

is a small 5* hotel with great location, large and comfy room and bathroom, free in room wifi and nice bar

not very proper for familly and specially kids however all staff very very friendly and best

very poor wifi connection

room service was great

their fault, but it s too bad the bar and restaurant closed

are too thin, and we can hear the guests in the next room closing their doors, as well as their kids screaming loudly in the morning without any manners

the gym is a bit small.

the wifi was poor.

is beautiful, original wood paneled bar, lounge and dining room, but modern everywhere else

in the bed were not the most comfy, would've liked a better/clearer access to room service menu

i would also expect something like a better gym with a sauna at minimum

might be wrong); but there are amazing meals 2

the service was top notch, whether at the front desk or room service or the valet

we really enjoyed breakfast in the room and all the room service

was amazing rooms are amazing gym is amazing bar and restaurant is amazing

cd

only one restaurant and one bar. the bar was too loud and the music awful.

property still the best in my view in montreal in general i like everything the rooms the gym the