the food and drinks at the bar were very reasonable

i returned from the concert, i ordered a glass of wine from the bar and it was served in a red solo cup

beautiful hotel, great bar and restaurant, affordable parking

room was clean and the adjoining rooms were cool for our kids they had there own view and loved it

with three kids ages 5,3& 1

the gym was better than advertised on the website

sizable indoor pool - great for kids

the staff was amazing

the bed was very comfortable. the room was very spacious. the gym was very nice and clean.

the front desk, the valet, and especially the bar/restaurant

had 6 kids with us and was told the pool would be open by the 3rd (it was 105 outside so a pool was (-) made my teenage kids feel uncomfortable and i'm not happy spending money on a safe comfortable place that looks (+)traveled with three kids (3-10) and liked just about everything (-) my kids could only stay for 30 minutes before they started to cough, and their eyes were bright red (-)shown the comprehensive breakfast menu and thought it would be great for both us adults and the kids

we were allowed early check-in and really appreciated the late check out time of noon

the hotel bar was great

the gym was great, plenty of machines

nice restaurant and bar at hotel

no additional pet fee

there was not a coffee pot in the room nor in the lobby so our only option was waiting for breakfast at 6am or buying coffee at a local shop

breakfast also included, and plenty of restaurants within walking distance

breakfast was simple but complimentary

for the breakfast they even have a soy milk

dark, super noisy, and no city view at all (just facing a gym)

the bar area is nice and they also have on site parking (although you can self park around the corner

hotel bar was very generous as well

the staff were amazing—from the front desk to the bar and breakfast team, everyone was warm, welcoming, and attentive to our needs

and overall vibes were beautiful, the bar and restaurant were great, location was excellent

pool table, pool outside grills on the deck, security, the list goes on this has been my best stay

it was a beautiful and comfortable room. the staff was excellent, the pool was perfect.

loved all the amenities (especially the pool and playroom) and the location was perfect

maybe some kitchen towels?

amenities from outdoor heated pools, fireplaces, access to beautiful workplaces, pool tables, movie rooms… the nicest staff

early check in, room was ready. stored luggage until we left mid-afternoon. staff very friendly.

gym - last time i came they had fruits and water at the reception area which was nice

the gym, the staff, very clean and safe

and there is a cookie bar at checkout with hot apple cider

when i decided to take my kids, staff told me it was shutdown for

$125 pet fee was a shock

however, watch out for the pet fee

they overcharged me for a pet fee without my knowledge and when i called to get a breakdown of the charges they were very

the indoor swimming pool is smaller than the one on the picture. the pool is for kids.

i think it would be good to expand the pool as it is a big draw for families with kids

enjoyed the buffet breakfast with plenty of of choices to choose from

no breakfast

pool , gym

allowed us to check in early, and gave us a late check out time

we were still asleep, we had a late night at a concert the night before and check out wasn't until 11am so i'm not sure why they

good wifi

were traveling with two very young kids and decided to order dinner from the restaurant inside the hotel since our youngest was very

breakfast always served with a smile

saturday night the bar was overcrowded with 1 bartender only, so we could not get our 2 sangria's that we received

amazing location. nice staff. early check in and late check out were accomodated.

only thing was the parking, you had to pay for parking. the laundry room was not available

4 person room around 180$ per night staff very friendly, arranged an early check in for us without any advance request

how long you have to wait for an early check in

staff was amazing. the gym is beautiful.

my kids and i plan to come more

the gym and rooftop bar

ordered room service for breakfast

access to great gym, pool and sauna

room service choices and delivery was great

very comfortable, shower had good pressure, restaurant food was good, loved the old hotel charm, gym was

love the bar area

room service (cleaning service) is not up to the ritz level (-)room service food was not great. (-)really didn't think the room service or the restaurant food was very good (*) however, the room service staff was excellent at 2:30 in the morning (-)small selection in the room service menu. also very limited dining selections. (-)there was no room service and the restaurant was not open for take out. no spa services either. (-)room service is very slow i ordered someone to show me where is the saftey box cause i couldn't (-) room service hours were limited and food was insanely expensive (-) - the phone in the room wasn t working - room service menu wasn t in the room until we asked for it , it was shoved under the door and the

we had to wait 3 hours before the kids ‘bed’ (sofa) was made

fa) was made

there was no room service and the restaurant was not open for take out. no spa services either.

property has a bar and a starbucks!

room/gym

no room service available

room service could have been better

staff, clean hotel in old bank building, cool gym in old bank vault

city view ! room service/ breakfast

we liked the pool and wet bar area. the gym was also very nice.

its a great getaway especially with the heated pool thats my favorite part

amazing views. loved the rooftop pool. was a treat to have a spa too.

the bar was very nice and upscale

beautiful and new, fantastic gym, well kept and stylish, yet simple

bed, great shower pressure, amazing gym, staff overly nice (

liked the full kitchen, the beds were very comfortable, the hotel was very clean, the location is great, the water

love the free breakfast and the daily free happy hour in the lobby. great touches !!

only thing i looked for but didn’t find was a weight scale in the gym (to weigh myself).

very roomy and comfortable with a small kitchen and living area and a washer and dryer

the apartment had every necessity for living & working in philly for a week - kitchen, laundry, desk, etc

fully stocked kitchen with utensils and plates was a godsend

kitchen was equipped with everything, just remember to bring your own seasoning if you plan on

the apartment was clean with a well equipped kitchen and it was great to have 800 square feet to live in

comp breakfast

the lady worked at the breakfast restaurant was especially very friendly and nice

should provide complementary breakfast

breakfast was too understaffed to provide the quality experience you expect from this type of hotel

excellent staff and very good breakfast.

additionally, we appreciated that the hotel is also pet-friendly and the pet fee was reasonable

the options for the hotel bar and great location to everything.

breakfast bar area is gorgeous and the menu chef amazing

i really liked early check in & late checkout, the concierge stood by the door to assist all day which was great

no room service if i had to give something.

awesome location, great premises, no pet fee, very nice personnel

refreshments were great and the wifi is complimentary

wish they had room service

the free fruit and snacks, the fact that there was room service and a hotel on site, and all the amenities

the wifi was efficient enough to do virtual work from the room

i'm not dinging the hotel for not providing access to what makes it special

kids running back and forth in the morning and no hotel staff came up to address it

wifi ever in a sofitel

needed early check in, which was not as easy as i would've liked.

food and drinks at the bar were delicious

needs a locker room for the gym / sauna

was a little far from public transportation & the poolside service was a bit hit & miss (tho the bar is close enough to hop to)

small, nice staff, we like the pool, gym and steam roof.

unfortunately it was raining when we stayed so we were unable to use the pool

the gym is snug but in line with the size of the property

all of the staff we dealt with from valet to front desk to bar tenders were super friendly

saturday night, june 16th, we wanted to get a drink at the bar

i did not have the breakfast but i did order room service and it was great!

i used the gym which was well equipped and decent for a hotel gym

customer service, location, gym

great bar in the hotel

we were told about the speakeasy bar but couldn’t get a table for 6 when we tried so sadly couldn’t try it

our room was small but comfortable, the bar downstairs served interesting cocktails, and the concierge was very efficient

desk staff and bar were excellent - everyone was very friendly, love the dog, too :) drinks at the bar were

speakeasy bar in the hotel was excellent

i really appreciated the fact that the hotel does not charge a pet fee

we checked in very late and we were offered late check out to have a rest

the gym looked great too

great for our family of four with 2 young kids

we really appreciated the small but fully equipped kitchen—super convenient when traveling with kids

loved the bar and the location was perfect

excellent service from nadia on the front desk who went above and beyond with our early check in and late check out requests

the bar,rhe pool …everything is perfect

advertise a laundry facility but only have one washer and dryer for the whole building and never have quarters

have to wait a little bit for the towels at the pool but otherwise it was great.

beautiful spa and facilities

heated pool adjacent to a great gym complete with a reformer and other workout accoutrements for

atmosphere and service at the library bar, the bar outside lavroix, and, of course, lacroix itself

the gym is my favorite place as well as

the valet, bellman, front desk, steward, bartender and spa attendant were all professional, engaging, helpful and kind

service, food were excellent. the gym and pool were great too. the bed was reslly cfortable too.

limited time in the pool and how many times we could get in

pool and the rooms the staff was very nice

we also didn’t like getting woken up every morning by screaming kids before 8am

one incident with room service is they bought up opened condiments

(also a group of kids were “parcor-ing” outside of the hotel and there was banging and a lot of noise from them

friendly staff, great location for visiting kids at temple. roma are big and clean, great wifi.

1 of the 2 rooms were ready for early check in so we all left our luggage and attended an event at the college

i couldn’t do keep with the loud kids in the plaza

1) they did not offer room service. 2) the breakfast that was offered was awful.

room service for breakfast was disappointing in what was called a continental breakfast

room service was very late in cleaning the room for example we left the room at 12 pm and retunrd

the room service meals were very good and reasonable

was big, they did turnover service on time, they checked me in early at no extra charge, and the gym was small but empty so i was able to use it

, no fitness center and pool looked nothing like pics

have a pool

the next day the pool was not open in to 12 noon

nice pool

didn’t have the pool open that’s why i went there and they didn’t tell us about it before we booked but

great location, updated and well maintained. staff is friendly and the breakfast is excellent!

cleanliness, breakfast, and parking space

they have a gym that looked well kept and the property outside was clean

surroundings and parking

free wifi

employee at the front desk was wonderful and our shuttle driver was excellent as well

the whole sheraton complex is convenient to the airport. the shuttle was on time. happy hour.

time i stay at the aloft the service is superb, from shuttle service to cleaning staff

shuttle showed up the second we walked out of the airport

we enjoyed the pool as well

bed , kitchen

feel the breakfast could have been better

breakfast variety

the pool was closed.

they need bar stools for the kitchen. there?s no place to sit.