really like the bar at the entrance

down cabins terrible hot water dont take credit cards so you have to bring a lot of cash breakfast is weak gate is always closed so its a pain going in and out of the

the breakfast was dismal with the worst coffee in columbia when they had it and never ready before 9 am

solutions to something that was not my problem but they were good people, they worried about our breakfast and knocked on the door to ask so an appreciate it

breakfast is extremely basic

the gym was a great addition and they have a little of everything except for bands

the spa was cold, so we didn't use it and the pool is a nice addition for hot days but is not heated,

very good location, new and clean facilities, modern and stylish. nice gym and sports area.

shampoo was of very low quality, you have to pay for the utensils of the kitchen an extra fee

in the gym the trademill didnt work not the elliptical bike

breakfast was quite good

clean, new facilities, good breakfast

restaurant's dinner and breakfast were great

and breakfast was excellent

the breakfast is average. to much noise in the aisles, walls are too thin.

hotel in excellent location (walking distance to both town center and salt cathedral) with parking and uncomplicated check in, even late (+) covered parking for our motorbikes was good as it rained very hard one evening (+) parking secure and ok, though surface slightly awkward with heavy load on motorcycles (-)but watch out for the tourist restaurants over the road - their staff rush to provide unnecessary parking guidance, then fish for tips

we had access to the laundry machines any time we needed them and the place was very well kept and the jacuzzi worked

wifi works well

spacious accommodation in a peaceful setting. good breakfast.

location good on the road to bogota. breakfast mediocre

the view is spectacular, breakfast staff were nice

view, the bambu decoration all over the place, the delicious homemade and typical breakfast, the kindness of the owners

the breakfast was delicious too

nice breakfast (considering covid situation e

breakfast has a bit for everyone, you can definitely find something you like

fruits and juices in the breakfast and very friendly staff were on the top of my list

great international style breakfast, staff have 2 levels

staff was very kind and helpful, the bed was comfortable, and the 24/7 room service was very convenient

staff were super friendly & always ready to help when needed. great buffet breakfast

very comfortable for 2 adults and 2 small kids

friendly helpful staff. the breakfast was good and excellent value for money

breakfast was excellent, location too had a lot of amenities like board games, they were able to

the breakfast buffet was great and it was totally worthwhile

good location when you need to go to the airport, good breakfast

location was close to coliseo live which was the place i was going to be, the breakfast was amazing and the amenities were good

very tasty food (breakfast, dinner)

wifi was very good, which i used for long periods of time

location very clean comfortable apartments include room service breakfast

kitchen and other facilities were incredible from car parking till concierge and security

design, great room service, kindness treatment to the trip guest

clean staff is 5 start restaurants sushi bar coffee shop great bar this place has it all coverd

the parking lot beneath the hotel is small and the staff made us park in the worst locations, because

room service meals or asian food at the bar are disappointing

the room service food was bad

room service was to slow and the selection was not good

the restaurant and bar serve incredible food and drinks

the room service and the reception were good, too

the place is old, the air in the room is terrible and the service at the bar seriously sucks.

breakfast was great, wifi in the lobby and common rooms is strong (100 mbps) but a little lacking

comfortable suites, every amenity included was real, breakfast was nice and attention the best.

breakfast was good, excellent staff, all was pleasant!

excellent breakfast

music form the gym on the roof could be an issue for some guests

very kind to our kids aswell, which is highly appreciated

a commercially run gym on the rooftop where weights are pounded on the floor from around 6am

great location, complementary breakfast, gym, jacuzzi, nice clean rooms, great staff

i had a minor issue with the food from room service so they comped it and added a free sunday brunch

facilites from gym to bar to room service were excellent

good location, spotless design and room, super comfortable bed. good gym.

most creative breakfast menu the most beautiful ambiance bar and cozy feeling i have ever been to

and we couldn t order alcohol-we had to order it with room service from our room

daniella was amazing beyond kind and caring really made our stay and was so attentive with they kids making them feel at home

excellent staff excellent breakfast clean excellent location

excellent service from reception- provided extra blankets, takeaway assistance when needed decent breakfast with fresh fruit, yogurt,

breakfast was very nice

you can ask the reception if you need anything such as plates, cutlery etc… breakfast was basic but good

the staff offered laundry services which is great for travelers

another huge props goes to the room service, as they were also very attentive

sad gym, great breakfast

elliptical machines in the gym are really annoying and turn off in a millisecond so if you try to reverse for example you

i had to call room service every time i wanted to fill my ice bucket

friendly staff great room service very clean close to many restaurants

room and hotel in general were a bit cold, gym change room too, brrrr.

is very good, but the swimming pool was out of service when i went there and after that i didn t have time to enjoy

all the staff at the restaurant and bar were very courteous and professional

the gym's equipment is dated, cheap models for a 5 star hotel, they need to be upgraded

amazing , the stuff , the food , everything was perfect , and the spa service , out of this world