location of it as it s sandwiched between san jose del cabo & cabo san lucas , the underground parking

and landscaping, the pool staff, and the valet staff

breakfast was a mediocre buffet for $50 per person-for our family of 5 it s difficult to justify

attentive and polite staff, ample coverage for reception/concierge, cleaning, butlers and kids sitting

i love the personal pool and outdoor shower.

property, pool and outside bar area were great, and most of the staff were outstanding

pool bar food is not up to the standard of the hotel, felt like i was a low tier all inclusive.

pool bar food is not up to the standard of the hotel, felt like i was a low tier all inclusive.

property is very relaxing and the concept of the space gives a european feel

dated pool area. did not mention bar and gym was closed for repairs. also time share pushing.

kids club is great with activities

too many screaming kids toddlers babies

francisca, casandra, samantha, federico and so many more that always remembered our names, kids names, what we liked, etc

the reserve is no kids which we enjoyed because it was really loud in all of the other areas and were were looking

from the stuff to the hotel but the best were girls from the kids club and i love how the kids club concept

pools with multiple options great size rooms and very clean service is spectacular kids club everything was tip

pools with multiple options • great size rooms and very clean • service is spectacular • kids club everything was tip

helpful concierge that arranged golf and snorkeling outings for us

was not unformly trained on the kids eat free policy

really good food and a lot of pool options.

the pool area is small and there wasn't much activity going on

there wasn t too many guests during our stay so the pool and beach were never crowded which was nice

it was very quiet and private with a beautiful beach pool and beach location

beautiful property and restaurant, and amazing breakfast.

the property is relatively small, making for a peaceful environment in the pool and beach area

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or heavy

unfortunately, the price for a family with multiple kids weeds out most people

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or heavy

unfortunately, the price for a family with multiple kids weeds out most people

pool

food is great, breakfast at mezcal was prize deserving

the breakfast was good. over priced and under staffed.

could have breakfast buffet

breakfast and staff were amazing

massages at the pool were wonderful and the hot stone and golfers massages at the spa were both outstanding

breakfast was wonderful. staff is very attentive. property is immaculate and beautiful.

breakfast was included in our stay and there was a good choice of options

- from the greeter to the manager to the golf cart attendees to the waiters at the restaurant

quick golf cart ride to the beach area and carts are readily available

the property was well maintained and even though the property was large they provided golf carts and drivers to take you anywhere you wanted to go

wifi worked good over most of the property as well

big pools, great service and staff. service 24 hours.

sushi bar had great views but awful food

they could light up the pool area at night and have a few swim play areas for kids

the pools were great and breakfast was very extensive

enough chairs at pool

good taco bar

got unlucky and got put next to a family with very young kids and babies

) incredible pools that the kids loved

food was average in de cortez, painfully slow in pitahayas and poor around the pool - plus extremely expensive

great beach, good pool, slow service

the pool was cold wish it had a heater for the colder months but overall all the hotel is gorgeous

the facilities gym, spa, pool and the beach were great

the gym and spa were also fantastic

spa was great

the amenities were great especially the gym

favorite parts were the lagoon style pools and water features, minimalist design, hot tub on the balcony, pool/ocean views, amazing food

very nice spa as well cons: for the price of food in restaurant it could be slightly better and the drinks

pros: huge rooms and terraces views are lovely, the main pool is great with good service

ever present problem of inconsiderate people staking their claim on the pool lounges early in the a

the pool area is lovely and the landscaping is very well

the pool area is lovely and the landscaping is very well maintained and pretty

loved the spacious rooms, patio and well equipped kitchen.

to the pool area required walking outside near the parking lot to follow a foot path leading into the

kitchen is fully equipped with fridge stove microwave dishwasher washing machine dryer coffee maker

jacuzzi pool in site and 2 other large pools on either end of property

pool nice, views of ocean lovely

) also they’ve been building the pool for like 6 years… it’s a lie they don’t even have it planned, for the price you’ll

celestial pool (outdoor)

pool was not heated, very small and what looks like a hot tub was just a cold whirlpool

pool was freezing and unusable at 80 degrees outside

the pool

nice huge rooms, swimming pool, beautiful view! out of the busy downtown.

would be nice if the pools had heaters since the ocean is cold here and it does get quite windy here especially in the

location, clean, comfortable bed and good location, enjoyed walking to the beach and using the gym facilities

place is that the staff are warm, friendly, the cleaning services are excellent, and we had a pool within meters of our room

needs more kitchen utensils and dishwashing detergent.

the spa was a hidden gem and walks on the beach were picturesque

the breakfast menu is out of this world, i recommend the french toast and pretty much everything else

loved the dining areas/ gym & pool

special mention to ivan one of the pool attendants who was actually extremely helpful and couldn’t do more each day

loved the dining areas/ gym & pool

great location , great bar and very friendly staff

would personally have loved a softer bed, better wifi and a bathtub or hot tub

natalia is a lovely hotel and we were really happy with the beautiful room, balcony, hotel pool and breakfast

ved the hammocks)

the little bar area was a perfect place to unwind

beautiful pool area, friendly and helpful staff, excellent on site restaurant.

the gardens and pool were lovely

pool was freezing.

friendly and helpful reception, with my room ready despite my early arrival and kindly arranged a late check out for me too

old architecture and wonderful pool and restaurant

the location is excellent. nice facilities including the pool.

pool,location and staff were so welcoming

no wifi password in room or given at check in

same mucho) does not get wifi signal, so the tv/netflix does not work well

great location; close to restaurants, great bed; soft playing music at pool

the staff was super friendly, the rooms clean and comfortable, and the pool and grounds were beautiful picture-perfect

music from the bar across the street was loud- although easily drowned out by the ac

love the honor system wet bar and the personal french press in the morning

the music from the bar was enough to keep you awake ! not good !

the music from the bar area was loud if you wanted an early night but stopped around 10/11pm.

and it's definitely no place for kids

really slow wifi

a simple but clean room with a good shower, good wifi and in my case at least a fridge which for a bike tourer like me is worth it's weight in gold

and it's definitely no place for kids

the staff every time -a lot of bugs, and dead bugs -brown water coming out from the shower -no wifi connection in the room i stayed -most of the time, the staff didn t answer the doorbell -no

kitchen with coffee maker and full sized refrigerator

the staff are all amazing, beautiful rooms and pool

i loved the cleanliness, the pool was amazing, the staff were spectacular

perfect location. great rooftop pool. nice stuff

great coffee and kitchen

there was some music that started about 515 this morning perhaps from the gym.

the property was great. close to a store and gym.

attached full gym for guests was a huge plus, great helpful staff, and the included breakfast was always

make corona breakfast a little better

the breakfast was good and the stuff was friendly

by the ocean so infinity pool is amazing and staff is really friendly

ave a tip)

more pool party activities

great pools, lots of seating, chairs, outdoor activities

of the meals were tasty but room service meal was not good at all

get loud at night and the pool turns into a beach club during the day

spectacular view, room, pool area and restaurants.

breakfast you pay for ahead of time

included breakfast was delicious. room service did was delicious too.

the pool is fun and the beach is beautiful

everything is really nice and clean and breakfast is excellent.

plaza where they play live music night which you can enjoy from your balcony or head down to the pool and enjoy the music from the bar

night life , liked the bistro and bar inside the courtyard area, and the hassle free free parking, also like their pool

the hotel restaurant

-site restaurant/bar, nice pool area, fitness center, spa with great prices on massages, a/c, pickle ball and corn hole, to name a few)

the pool is amazing too

staff and spa are awesome

no mini golf equipment for kids

room service was prompt and professional

the all inclusive did not include room service and did not allow us to take food to-go to our room

i wouldn't recommend bringing the kids

fantastic shower in our bathroom, lovely pool and very friendly and helpful staff

jacuzzi suite was awesome, only complaint was breakfast service a couple times

location to beach, breakfast, environment

the restaurant and bar are always buzzing

the rooftop 360 bar and pool is amazing

great location. the rooftop pool and bar was so nice.

because the music from the roof top restaurant was pretty loud and at times, there were a lot of kids in the pool that can be too loud

great location. the rooftop pool and bar was so nice.

our balcony with a lovely jacuzzi and bar couldn't even be enjoyed as it was also positioned right above what seemed to be some sort of

pool could have been a little warmer.

all the facilities are clean including rooms and pool

the breakfast selection and staff

next to a karaoke bar right by our room and played full blast music friday thru monday

check in was super fast and breakfast was quick and convenient