reliable fast wifi

the fact you can smoke in your room. late check out available at a price

didn't have the breakfast. friendly staff and value for money

the hotel has a small bar, packed up breakfast (not a cooked), and handmade pizza

drinks on the bar a bit expensive

value for money but bar ran out of all drinks on draught ????

i was impressed with receptionist who was working singlehandedly doing bar and reception aswell as trying pasify customer inquiries on kitchen

kids sofa bed not comfortable

too many school kids on trip at breakfast not using tongs and very disrespectful

kids beds not very comfy

breakfast was lovely and staff was very friendly

kids said the tv didn’t turn up loud enough

24 hr bar was great too and staff still great

we ordered room service on our second night and the hotel attendant was

free gym, playstation use and wifi

cute little bar and a gym which we didn't use

with the people in the corridor for hours going my children were terrified i was so tired kids slept all the way back to manchester i was feeling sleepy on the wheels not worthy money at

it does get busy in the bar area and we struggled to get back in the car park after popping out

breakfast is wonderful

continental breakfast was really great this morning

atmosphere in the bar and restaurant was great

breakfast was a choice of full english, salmon and eggs or continental

breakfast great, books and games in lobby

the room was very modern and clean, the buffet breakfast was excellent and all the staff were very pleasant

prices in the bar were a bit steep! two bottles of bulmers cider 16.80

pushed together for a double bed and u felt the dip when u slept in it booked hotel due to having ev charger, but two chargers but one was occupied by non ev car user

running reception on our arrival, doing room service, serving in the restaurant at breakfast, he deserves to be recognised

it was also very nostalgic too to have the option to have a phone in the room and order room service which we did do

bar was open late and plenty of car parking

too dmall, didn t get any room service on the 3rd night, came back late to unmade bed and no clean towels, however received

very friendly staff & extremely helpful. fabulous breakfast & good value.

free parking and late checkout

really nice room, excellent room service, great location for cricket ground concert

breakfast was lovely and really good quality

the room service

there is a mini gym with machines and some free weight

gym isn't readily accessible

very clean, good bar area

very minor observation would be that due to work on the bar there was a limited selection of cider, however i’m sure on my next visit this will have been

flight was before breakfast was served so im gutted i missed that because my meal in the bar was absolutely gorgeous

we were allowed to eat our takeaway in the bar area, he put music on

he went out of his way to help us with parking due to us having 3 vehicles with trailers

bed, lovely breakfast, friendly staff, central location, parking on site, and great for our dog

staff were very friendly, decor was brilliant, nice beer garden area and off road parking, overall a good base to walk into derby

free parking available which is a bonus for city centre properties

car parking at the back;

there was no breakfast and i paid for breakfast and there was no wifi either.

late check out was great

the spa is lovely especially the jacuzzi

friendly staff, comfortable rooms, good pool and beautiful setting.

used spa again receptionist super, facilities very good, very relaxed atmosphere

great facilities including the spa and pool

pub with history and character, convivial bar with locals popping in and a well behaved labrador enjoying the company (and any available

very accommodating as we needed early check in to attend a wedding

to go into a bar full of drinkers with my son to get the key

pub has a cosy bar for locals as well

great bar with a good selection in a village location just outside of the town centre

didn t stay here for long but it was a very pleasant stay involving room service and 8 hours sleep

breakfast was excellent and room service with well response

free kids meals in the restaurant, an activity pack on arrival, kids breakfast station and a lovely

friendly staff spacious room nice breakfast bar open until late

staff were friendly. room service and menu was great. bed was very comfortable!

staff, even though we arrived very late good comfortable bar area

card payment not taken at the bar in the events venue ( although that might be a good thing!)

some plane noise, bar was a bit limited (just bottled beer and wine)

lot's of rear parking with ev charging points

would have enjoyed a cocktail at the bar but obviously not a deal breaker

breakfast service was slow

lovely airey room,clean and fresh. breakfast was tasty and well cooked

excellent place to stay, convenient parking and enjoyed our breakfast. friendly staff

boutique rooms, extremely helpful staff, lovely bar & restaurant, great location in a wonderful

in room 8 which is situated just over the road from the main bar and restaurant was different, but the room was beautifully presented with a great bed and

would have preferred the spa to open earlier

gym was excellent, the pool can be busy due to kids and due to its shape they dont have

great spa facilities

spent 2 nights at the hotel and while i was there for hours there was kids running playing knock door run and running around the landing and playing in the lifts so when

first night as their app had frozen and no way of an apology or gesture of goodwill when we had kids waiting for food and watching people who arrived after us get served faster

staff were helpful and pleasant - my friend and i had afternoon tea, a bar meal in the evening and breakfast the next morning - all were lovely

they also have fantastic looking golf course which sadly we did not have the time to play

freezing heater never worked in there tv in lounge didn’t work always jumping and tap in the kitchen are sprayed water everywhere front door was stiff cob weds every where and a dead spider in

we will be back with the kids

in a beautiful 3-floor cottage with a spa bath—absolutely lovely

place was amazing for the kids

staff were very friendly and helpful i was travelling on my own with 2kids and they made sure had everything i needex

good breakfast and food available to order at all t8mes which is a bonus when travelling with kids

our flight was redirected to east midlands airport, and we landed at 1am with 2 small kids

bar prices reasonable

was clean and has a well equipped gym

we decided to get a takeaway meal and waiting int he lobby bar for this

i liked the ev charging. although one bay was only 13 amp domestic.

room was lovely, hotel felt cosy, location was good, breakfast was delicious and staff were amazing

friendly staff, comfortable, nice rooms. good bar and restaurant.

big breakfast pet friendly staff great amazing pizza nick was very helpful just perfect

this time there was new wifi

plenty of parking

we loved the friendly staff and the room service. lovely restaurant attached

nice bar and restaurant - beware the pizzas are pretty large

free parking is always a bonus

spa being included is a bonus and it s lovely

the children loved the spa and rooms were very comfy. family room was a great size too.

the gym swim facilities were great and nice quiet family hotel

the room was amazing , though they don t have room service working late

good internet and free parking

very friendly and helpful. lovely hotel, comfortable rooms and good parking...highly recommend.

home grown fruits and vegetables, lovely garden to sit out in on a balmy evening, safe off-road parking

nice welcome, great location, good parking, wonderful garden, great breakfast and very comfy bed

plenty of safe parking & beautiful gardens

somewhere to stay together, and this property gave us three single beds, an en-suite and basic kitchen facilities which was everything we needed to reheat our microwave meal dinners and have

kitchen facilities very limited, not even a bowl available for my cereal

bizarre that there were no plates or cutlery when a kitchenette is advertised.

very cramped, should not be classed as a kitchenette

there was no separate kitchenette area as we expected.

huge family room with kitchen corner - great value for money - excellent location, easy to find - very clean and well

delicious breakfast cooked to order

off road parking lovely cooked breakfast to start the day off

spacious family room with bonus kitchen unit

lovely full english breakfast with energising breakfast radio in the background.

car parking is a bit difficult but the overspill in lobster hall was fine

website said bar door and room service was available but got there and they were only doing 3 course meal which was 30 a

plenty of parking

friendly ,very helpful staff , easy access and parking

at i didn't use, but that i was pleased to have available to me), and stunning grounds and

fantastic bar staff

wifi not great but they said they were working on it

amazing friendly welcome, the room was spotless, bright and airy, the evening service in the bar was efficient and the food

selection of real ales and beers, wines and spirits in the bar which was a lovely surprise on top of the fab room, great location and wonderful team that run

the wifi in the room wasn't very good but we really weren't bothered!

lovely atmosphere in the bar and restaurant

room was immaculate and beautifully styled the bar was busy and had a great atmosphere great location and the staff were so friendly and

wonderful food, gorgeous bar garden and fabulous staff

teas and roast available in the bar comfort of the bed spacious bathroom

lovely bar area of an evening, great atmosphere

comfy bed breakfast excellent.

lovely breakfast and evening meal

a reminder about my free bar drink email - i forgot to use it and can’t be used on another stay/no voucher

staff were excellent in the bar and restaurant

good breakfast served until 11am

could hear someone tv being played rather loud either above us or next to us quite late at night kids running around the

fitness centre was a little small

i did not use the fitness centre. the location was pleasant with water, trees and green space.

there was no instruction or offer to use fitness suite which we may have liked to use

it has a fitness centre which is a pleasure to use, it's within walking distance to the university of

parking secure as a

only things that were not so good was the wifi

poor wifi speed especially as it is a conference centre

stayed with my teenage son and so made full use of pool, gym, and games room

the facilities are very good, a restaurant, gym, pool, loads of free parking, good wifi and plenty of space to sit and relax

breakfast was very good and satisfying, close to everything we need it for,

booking in and the full breakfast

breakfast was very good with choices of cooked dishes and cereal/fruit options

about the lion to name a few ;ease of check in , the pleasant, and quietly efficient staff , the bar and dining experience looked good ( judging by the number of people being served

breakfast excellent

cooked breakfast just ok every thing else good

breakfast good with plenty of choice

bed awesome, staff friendly, good welcome, good gym,

all staff were lovely, facilities were top notch, the room was spotless clean, breakfast was lovely and to top it all off they left a lovely little gift in the room for my little

was spacious and light luxury reception area ideal for coffee time and a book bev in the bar area and deliha on reception were particularly helpful exceptional

very friendly greeting and great bar with a great range of gins

bar area full of character and warmth

the food was delicious and the bar and restaurant very welcoming and cosy and great decor

it even provided an ev charging point so was really up to date

the only thing we didn’t like was the location of room, it was directly off the bar area and, as the staff were serving dinner in the evening and breakfast in the morning, it did

located, plenty of parking, friendly and helpful staff in the bar and kitchen

room was fine for what we needed, the bar was lovely also

the wifi log-in in the bar did not extend to the rooms, from other reviews i now know there is a different wifi but why

30pm when we arrived and weren’t offered a complimentary drink at bar while we waited 25

the open fire in the bar is lovely

was fantastic, the room was lovely with a gorgeous view, check out being at 12 was fantastic and room service and a mini bar was a great service

beautiful room, huge soaking tub, great location, perfectly clean, room service, mini fridge, big windows, very comfortable bed

was lovely with a gorgeous view, check out being at 12 was fantastic and room service and a mini bar was a great service

my room service was the quickest i ve ever experienced

the great service, the late check out

when asking about room service a male member of staff was rude and abrupt to the gentleman on reception who i had

the breakfast/dining room is stunning with a huge wooden surround at the fireplace and huge windows

were excellent room very comfortable beautiful setting great bar staff and fantastic reception team, breakfast very

fresh coffee for breakfast would have been nice

pricey for bar drinks

comfortable bed and nice breakfast. gym facilities

to wait a while for a table when we went for breakfast but understand the situation to try and seat a significant amount of people at the same

location, comfortable bed, spacious bedroom, late check out much appreciated

good value breakfast - room service

great location, staff are friendly, nice rooms and the breakfast is amazing

there was no one at reception when we went for early check in

bar was good, 24 hour service was good

very good service in the bar & restaurant

great views of city from room and option of breakfast

very friendly staff 24 hr pizza, toasties, pasta great location big powerful shower best choice breakfast buffet most importantly for me it was

comfortable bed, great shower - v important, decent breakfast, good wifi

good free wifi

carpets in the rooms are filthy, we had two rooms as we have 4 kids, i had my one year old son with me in one of the rooms, he had shorts on and i put him down to

was a bit tired decor wise and unfortunately at 1015 became full of really badly behaved noisy kids with their families which were never checked on by the staff, they completely took over the

the drinks at the bar are expensive

the only other real minor thing, is there is no leaflet or menus in the room about room service or what food there is on offer

it had a swimming pool, sauna and a steam room. was very clean

staff were so friendly. put little messages on the kids breakfast pancake plates

the bath was great and really nice to use. bar downstairs also really pleasant.

the wifi was non existent......

a nice room, comfy bed, easy check-in, the staff was lovely and the pizza room service option was amazing

breakfast and staff were absolutely great all over hotel from housekeeping to bar staff

bar and breakfast, plus the staff in the bar were great