of pet fee refund continues

pet fee! it should be a deposit, refundable if no damage or extra cleaning.

a king and sofa bed but ended up with a two double beds), was not told about the additional pet fee until on site

however, they put us in a pet friendly room which was the closest room all the way at end of the hall beside the outside wall

she was most accommodating, and first thing next morning i saw them checking pool ph levels

breakfast was a real breakfast

their breakfast is amazing

like the fact you had wifi and it was easy to connect to will stay again when i travel for

the pool is a bit offset from the hotel, but nothing to complain about

flow through the parking lot was odd & parking lot could use some revamping.

billy, went above and beyond to make us and our pet feel welcome

loved that they didn't charge a pet fee

called the front desk multiple times because we couldn't find the wifi password and nobody answered, we even went down there and still nobody was there

the wifi didn't work.

wifi access was a big issue for me

my kids loved the pool

didn't use the pool or the breakfast, so can't answer for those

breakfast was skimpy and cheap

pool was open and bonus

breakfast was cereal or waffles

the pool

pool was closed

the pool was not big enough for many people.

that we couldn't get in the pool

older property.... pool closed d/t covid.

room on the first floor. close to the pool. and the pool and hot tub open anytime. awesome !

the staff was great, room/amenities were very good, breakfast great

pool was great, the kids had a blast

large rooms. comfortable bed. great pool. lots of towels. great shower

the hot tub and pool was amazing, the rooms were super cozy, the breakfast was amazing!!

the breakfast was not included

staff was super friendly and the breakfast was fantastic

lops special breakfast each morning & especially sundays are a treat

the breakfast was excellent and staff was amazing

the staff was super friendly and helpful. breakfast was wonderful!

also would like to know that i will be charged pet fee of $75

the pet fee was tacked on by the hotel was a shock. booking didn’t prepare us for that.

also, when i called, they did not mention the non-refundable $75 pet fee, nor is it evident in their website

pet fee at $75 assessment is much too expense for one night

i was not happy to find out afterwards about a $75 pet fee for a pet friendly hotel.

pool the grounds are well kept

very friendly staff early check in clean rooms and pooleve was really sweet

the towels at the pool were always stocked during the entire week we were there

except there were so many people wanting to swim but the pool was empty

didn't like that the pool wasn't open

they called it an “early check in fee

hotel waited until i arrived to tell me there's a $125 pet fee

then there is all the fees especially the excessive pet fee

00 pet fee

pet fee is ridiculous & not even partially refundable

pet fee is not listed on booking but management discounted for the error/confusion.

management owns the hotels nearby and they are so nice to let us use their laundry facilities

no laundry

hotel really need guest laundry facilities

some hotels won't allow pets, or charge a lot, the pet fee was only $25

bed was very comfortable. spa bath was incredible.

breakfast is amazing, pool and towels awesome, staff terrific!

friendly staff, good breakfast, clean rooms

allowed us to have a extra late check out based on the traffic accident

room, clean, nice pool, super friendly staff, nice area outside little rock

everyone was super nice. excellent value for a mini vacation. kids loved the pool.

other vehicles were parked in front of my room with plenty of parking down the way.

didnt eat breakfast because we left early due to us traveling but location was great and easy to find

the parking was great breakfast was great the hospitality was great

the room was spacious

the complimentary breakfast was great, too

everything was nice from the staff, the breakfast, pool, bed, everything loved it!!

the price should be lowered, indoor pool, less disturbance from housekeeping, the channels should improve, and we should get discounts

wish it had an indoor pool

they have a full breakfast that is awesome

the laundry was quick and cheap and there was ice available at all

breakfast was hot and amazing bed was very comfortable room was spacious wished every room was just

realize it was right across the street from entrance to oaklawn casino

clean rooms and good breakfast.

distance from the parking garage to the hotel was a little long, especially with luggage and kids

kids running and screaming through the hallway late at night

the live music at the bar was wonderful.

poor customer service and explanation of how room service and housekeeping operate

per floor viewing area)

by car to free parking for bathhouse row

they don't have much parking.

the parking lot

fast, friendly staff. early check in.

the top parking lot my sister fell due to loose gravel on the lot

was close to the water park

guy did try to get the pool open but i'll never really understand why you wouldn't have it ready by a friday night in may

the hot tub was nice and pool view.

dirty rooms no pool

pool was drained

very convenient , reasonable pet fee and staff was amazing

to covid they aren’t doing breakfast but the pool is open and very clean and the rooms are newly renovated and really clean the bathroom isn’t

no chairs in the laundry room to wait on your laundry

the hosts at breakfast

very welcoming and knowledgeable of the area for sightseeing, rooms are very clean and tidy , breakfast available really good

we mainly stayed here because we were traveling with our 60lb chocolate lab and they have no pet fee and accept one animal under 80lbs

wanted to charge me for a extra pet i said i leave my cat on the vehicle he said oh we don't allow we still charge pet fee for

location. quiet. per friendly!!! zero pet fee!!!

was dirty don't like my kids swimming in balls of hair and cigarette butts and popsicle plastic so my wife played pool girl

hospitality from staff and housekeeping , the pool and breakfast (only hot waffles, the rest were cold such as cereal, yogurt, prepackaged and

my wife and i came with our dog (no pet fee btw) and had such a great time here, i appreciated that they had bags to clean up after

we were pleasantly surprised by the indoor equipment and kitchen corner including basic dishes and a microwave

great small kitchen area with lots of extras

the kitchenette floor was a bit dated.

the room was big with a kitchenette, big closet, and a wonderful balcony to have coffee on