garden room was lovely, with a terrasse overlooking the swimming pool

ny bathroom, tiny room, tiny bed, view on the parking, for 109 /night)

we faced the parking so that there is considerable noise from the street

the pool and spa area are great

place and lovely staff, fabulous swimming pool and beautiful apartment

secure parking

old farm is very charming, we got a huge suite, equipped with a kitchenette, huge bathroom, easy parking, breakfast was very good and varied compared to the number of rooms

building, rooms, pool, garden - everything is perfect

must know that there is no service in the reception or in the bar afrer 23

basic bar with little atmosphere in the sitting area

not a problem but be aware the hotel bar closes at 10pm.

facility at hotel after 8 pm the hotel dies and closes all the bar and restaurant breakfast is poor no slippers and sanitary stuff at

restaurant, bar and seating area all closed by the time we arrived at 930 pm.

restaurant and bar within hotel was great

/ easy to find / ample parking / quiet room / nice bar restaurant and outside terrace area / comfortable

fortunately, the bar was still open for a welcome drink

facilities, bar restaurant very good friendliness of staff, english is spoken

nice staff, able to host family of 5, indoor parking, comfortable beds, fully equipped kitchen

couple of kitchen items not spotlessly clean on arrival, but overall good

kitchen and kitchen equipment were fairly minimalistic in the studio apartment and the bed is

clean, with good kitchen area in the room - good-sized fridge

the kitchen well equipped

room and continental breakfast and taxes 114 euros

consequently did not drink there no fruit at breakfast - just bread and

the next morning we had a late breakfast (usual french fare) and the staff at the bar were sour and unfriendly, in particular the

nice patio bar outside with plenty of space

were on the first floor overlooking the square and it was a bit loud at night until the bar below closed

fold out kids need we had in one room wasn't great and was clearly quite dated, as were other parts of the

pillows are kids size, 2 per double bed, asked for an extra pillow for my wife and they could only provide

to mid june) so this may be a 'thing' at that time for the year but on the sunday and monday, the bar and all other facilities closed in the afternoon for the rest of day/night and we were the only

the bar was lovely and the evening entertainment in the restaurant on saturday was a welcome surprise

00 bar closed at 4

was very close to a very amazing beach(by walk), nice pool area and very clean rooms with proper cleaning everyday (+)the pool and very close to the beach staff realty really nice (+) the pool was good and restaurants not too far away (-)this hotel over 2 others in the area because it stated in the hotel description that the pool was open all year

some kids were brave though

villa with gardens, great views and infinity pool

some kids were brave though

the pool was big enough for lap swimming and the ocean in front of the property was ideal for body

very nice view!! good surf breakfast in room without extra charge pool/whirlpool

the pool and gym and the big room

i didn’t go to spa but the outdoor pool was good

we got a big room with a huge bathroom and 2 wc, so, it was really comfortable for a family with kids

beautiful lake, nice building and restaurant, friendly staff, heated outdoor pool.

pool area is ok but could be of higher standard

the spa area outside is a nice touch

the room was super comfy, the staff was charming, and the pool and the garden superb

swimming pool, surrounds by palms and trees

garden, pool and surroundings really nice

the aervice the view on the swimming pool the silence and the amazing restaurant

the wifi was so bad it was useless

no barman even when bar was supposed to be open

very good hotel. the people were so nice, especially with the kids.

staff, facilities, breakfast, free parking

the centre of biarritz, fantastic beach just around the corner, very well equipped gym and good breakfasts

room, bar and dining areas all seemed very clean

the bar and restaurant (plus outdoor terrace) are also attractive and comfortable

happy to help with our special requests for early check in and to stock our bags after check out (while waiting for evening flight)

bus stop to town centre very close early check in accommodated by excellent and friendly

restaurant and bar not open on this visit which was a friday evening.

you can easily walk from the train station to the hotel and the beach, bar and restaurants are 15 minutes away on foot

no bar in evening but a small minus as lovely bars very local

there wasn't a small bar fridge in the room.

grumpy bar man and felt bit overpriced as it is only a glorified b&b!

staff is so amazing and love that it was an old school house, with kids art and report cards

bistro and bar closed, no other restaurants near by

beds, is extremely clean and well decorated, has nicely updated bathrooms, and offers free parking on the property

comfortable hotel, easy parking, excellent breakfast, both a very good bistro and a michelin one star restaurant on site

bar or restaurant were open when we stayed on tuesday, but we were aware of that before the

had a mini bar and safe

in hotel villa caterie is perfect the hote are in the center close of the best restaurant a bar of the city the room was very clean a good

location within gethary was nice. super nice staff, very clean, key that they have a parking

maybe clarity as to whether the pool was open in september but then i could have asked.

the location was central to all facilities, the swimming pool was clean

off street parking

lovely garden with excellent swimming pool

perfect secure parking and great service

the grounds lovely with a heated pool

the food is fantastic, rooms are beautiful and the pool is amazing

beautiful grounds, friendly staff, cool art work, nice pool and cabana.

there is a small gym that myself and my son used several times during our 6 night stay

the heated pool was a great facility to have with my kids (teens)

pool area was great - food and drink from pool bar were excellent

staff very helpful and friendly; nice pool and gym

gulls, be warned one small crumb by the pool and they are swooping

snacks in bar area

the layout doesn't support kids to get their own breakfast (cereal at the back of the shelf and milk not next to cereal)

the gym and some rooms need be renovated

the rooftop is extraordinary with the pool, bar and restaurant

delicious breakfast

lovely terrace bar and restaurant too. everyone at the hotel made us feel very welcome.

friendly staff, beautiful hotel and common areas, great location, nice bar for a drink in the evening

line, les cabanes des huitres and the wine bar l artnoa)

arrived during the earlier part of the week when there was no bar or restaurant available but the staff were very helpful and directed us to other locations

outside bar a little

adequate breakfast and friendly staff

it's simple, clean, sufficient breakfast and ideal for airport and well connected by bus to explore the

breakfast over too soon 9 o’clock too early

breakfast did not look appetizing so did not partake.

easy check in. helpful receptionist. comfortable room. great breakfast.

dog friendly, nice pool for the kids, free parking.

an excellent breakfast - thank you.

excellent, especially as kids go free with an adult swimming pool lovely monkfish lovely vouchers for ice cream a nice

very nice hotel, especially recomend for families with kids as the warm pool in october was really a great feature

breakfast was amazing, location was great and staff were so kind and helpful with any questions

additional beds for kids are great

no internet in the rooms, don't go there specialty if you are with kids

just off the motorway so easy to find.. bunk beds for kids in same room with double bed.

wifi in room did not work and the breakfast, while tasty, was too carb heavy for us

they need a new wifi system. incredibly cumbersome to log into. hard to imagine in 2022!

wifi not working in the room

wifi was tricky to get set up & use.

wifi was not good, we didn t needed bc we had service with our provider but if you need wifi you

good wifi

wifi was not working, the breakfast was too expensive, the room had the moquette and was a little

wifi was also very unstable

the wifi was okay in my room, but i had problems accessing it in the breakfast room

wifi was fast and stable

whilst hotel has a kitchen the only provide breakfast and some bar snacks

we would recommend this property to anyone who is travelling with kids and looking for some additional space to accommodate 4 people, as well as some luxury along

excellent location. helpful staff. cute bar and courtyard.

location great. we didn’t eat in the hotel but used the bar one evening. very helpful overall

expensive bar prices

good breakfast

location and room and good continental. breakfast.

staff are very friendly and helpful, the breakfast was the best i've had whilst travelling & they even supply takeaway cups and bags for you

breakfast fantastic . staff wonderful . good value for money .

good breakfast!

we didn’t have a breakfast option but it smelled good

didn't have the breakfast. liked having breakfast outside in one of the cafes.

breakfast was so so but not a problem for me.

great buffet style breakfast with fantastic choice of hot and cold food, frequently replenished by efficient waiting

breakfast was great location great city great wished we could have stayed longer.

wifi wasn t great

the wifi could be more fast and better

only the wifi was not always working

wifi was not always working perfectly and one night the neighbors

side especially for a long stay, not enough sockets for modern life, charging phones tablets etc wifi not the best

was nothing to dislike other than i wish the restaurant and bar were open

very friendly - room was very good, nice furniture, clean and in a good shape - bathroom clean - bar / restaurant in the hotel very nice and with a nice atmosphere

very central! allowed us to do an early check in.

comfortable and stylish with a lovely bar area at the entrance

plus you can’t go wrong with having a cocktail bar connected to your hotel

the garden with the swiming pool are awesome

a lovely couple, hassle free, very clean with small swimming pool

hosts, located in a residential neighbourhood, pool was perfect in the hot weather

all) swimming pool but it's there in case you want to use it

beautiful garden, nice pool and welcoming hosts. we had a lovely stay!

brilliant location. clean spacious rooms. lovely bar area

thé location is fantastic. the bar and the buffet breakfast was very good.

the reception & bar area are very nice

a small thing but the bar was closed very early on the friday night.

reception and bar staff all spoke good english

hotel, everything is spotlessly clean throughout, set in a perfect location, and a fabulous breakfast, with many choices

room just above long-open bar with noisy people on sunday night (after midnight); was ok with windows closed and a/c on but (+) nice bar and area to chill (+) we got stuck there, the one bar that is open to 2 am is right outside the window, so when the a/c didn t work, we couldn t

bedding, wifi and shower are exceptional,..

warm, good wifi, good bed, good shower

they were very flexible with an early check in and later check out

is noise from the bar but we knew that the rooms were close to the restaurant so we can t complain

the restaurant and bar were great, lots of fun with a roof top bar piped in music and incredible views and atmosphere

excellent facilities and very nice restaurant and bar area

the food and views from the outdoor restaurant and bar are amazing

beautiful made, nice design, great view, comfy mattress, great rooftop bar and restaurant with great food, really good

detail like providing a beach bag in the room and beach towels from reception; loved the rooftop bar and what views

was a beautiful boutique hotel the rooms were just perfect very spacious roof top bar was such a bonus in the most idyllic

rooftop bar is excellent

and the rooftop bar is fab

loved the rooftop bar and the hotel staff was extremely friendly

bed, soft bed linen, good shower, good hairdryer, tea and coffee in the room, great quality breakfast and very attentive staff

location with direct access to promenade, close to casino parking, very clean rooms, comfortable bed, soft bed linen, good shower, good hairdryer, tea

beds super comfy all facilities brilliant breakfast was perfect the hotel staff were very helpful and attentive great location you get towels

excellent breakfast in a super bright and fresh room too

breakfast was delicious and staff was super friendly and helpful

public areas a little limited. no real bar for example

room with a view. very chic. breakfast was fantastic

hotel is in a good location, just a short walk from the beach, with shops and bars close by

seaside, nice breakfast, room

could do with a proper bar to relax with a drink in the evening.

the included spa was a nice treat

the swimming pool and spa were exceptional, very clean and very stylish

beautiful and spacious family room and a great spa area. the breakfast was very good as well.

happy hour at the hotel bar was worth it

pool not as big as photo

restaurant at the hotel is good and there is a bar there

distance out of the city, well run, with a great restaurant and bar next door

restaurant and bar closed at weekends and a taxi needed to get to the nearest one - very poor.

atea restaurant & bar was closed (on a saturday night ud83dude21) and going out to get beer, wine & food was not easy

the bar and restaurant are not open at weekends, this was not clear on the booking sit and had i known

rooms, nice common areas, super comfy beds, sweet location, lovely staff - so accommodating with early check in for a large

had a really nice welcome from mark in reception and allowed us an early check in

there is a small bar and lounge at the reception which we appreciated

nice and quirky especially downstairs in the bar and reception area. rituals hand wash.

location and cool lobby which is almost like a bar / cafe area to spend time, could store bags for the

exceptional service, stunning view from the room, wonderful pool area.

breakfast and tea outstanding!

water in spa a little warmer please in winter

incredibly wide breakfast choice

x a day) and pool area

i used room service, spa facilities, restaurant and had laundry done

breakfast was extremely expensive and the restaurant wasn t as exceptional as i would have

fantastic location 2 swimming pools (indoor and outdoor both heated while we were staying there first week of september 2022) own (+)the terrace eith the dtylish swimming pool snd the grest view from both there and from our room (-)outdoor pool was closed for renovation (+)the pool..the beach..the room. the staff....it's what ypu expect in a sofitel hotel...excellent (-)outdoor pool was unfortunately not hot enough to have a long comfortable swim in the stunning surroundings (+) the outside pool was just so super relaxing and stunning (+)breakfast: lots of delicious healthy choices wonderful heated outdoor seawater pool very pleasant staff english (+)staff, our room which was a suite was beautiful and had the most amazing view of the ocean, the pool looked directly over the beach and access to the beach was so easy (+) loved the pool (+) breakfast was outstanding, and the views from the outdoor pool were amazing as well

the breakfast was fantastic and the staff was outstanding in all departments

nothing....this is a lovely hotel... the option of a continental breakfast would good

gorgeous pool plus a cute plunge pool outside our room

ol view) but then we were very late booking for a single night when the resort was full

lovely rooms, pool and breakfast

the pool was amazing for us and the villa has a nice view as well

beautiful and impressive hotel with a lovely courtyard and relaxing pool

great breakfast

i liked the pool and that it was heated and you could also use the neighbouring hotel if you wished

the pool area isn t great and the lounge chairs are uncomfortable.

breakfast is delicious and served in such a beautiful location

we also had room service breakfast and it was exceptional

pool area is fantastic and location of hotel was fantastic

we were with 2 little kids (4,8) (+) the hotel accommodates kids and dogs well (+) there was a cute library area with board games which kept the kids and adults alike entertained

spa is very overrated - really close to no facilities apart from a couple of massage rooms and a

the gym facilities could be better.

the outdoor swimming pool area, with its comfortable lounge chairs and attentive service, was wonderful

bar area is the same as breakfast area

reasonable bar to get chill and have a drink after a long drive

the front door, looked designer with a large bar to to bottom, confused me, it was the handle.

(i must admit, the bar next to the reception has everything one needs) other than that, the hotel had everything i

because there’s no restaurant unlike the other campanile but i’m glad they have nice bar with tapas and

pool was great

the swimming pool and the location next to the beach. very quiet.

swimming pool location in a quiet neighborhood with a view at the ocean price

is located in a quiet zone, near the beach, it has a swimming pool, different sport areas and a bar with a very good seaside view

very close to beach. swimming pool. bar man was very helpful.

stunning view of pyrennees but not many other facilities (other than nice bar and outside seating) restuarant is michelin starred and amazing - showcasing local basque

stunning view of pyrennees but not many other facilities (other than nice bar and outside

the staff were very kind and offered us a selection of high end bar food which was very good

breakfast looked fantastic but unfortunately we had a long drive so missed it

much smaller and the kids had to sleep in a not so comfortable and small sofabed

choices for breakfast good position off the main road which you couldn’t hear at all

beautiful outdoor area with pool & even a gym at the premises

restaurant set in beautiful gardens serving good food at breakfast and dinner

closed at, or before, 22.00}

room service, requested big bed and they put 3 single together which was very uncomfortable

the hotel bar was not open at weekends.

the family room was very comfortable and spacious for 2 adults and 2 kids

i would have liked the pool to be a little warmer.

great hotel very comfortable and food good. new bar and brasserie next door is very good but

there were a number of bars and restaurants next to the hotel that also allowed dogs

you have the option of dining in the bistro bar or the more formal restaurant

great view from 9th floor bar / breakfast room

really nice hotel to stay, they have gym, sauna, apero and snacks. totally recommend !

in the top floor, there is a nice bar area with self service (and free) non alcoholic drinks

a little gym with fair equipments, towels,

the sauna and gym are definitely a plus

at 11 pm the bar closes

breakfast was in a gorgeous room with a nice selection

desk staff excellent- hotel decor lovely- excellent old lift lovely bar area w books

lovely hotel and breakfast was lovely

the bar looked like it was getting renovated--progress looked cool