clean, comfortable bed, good price-value ratio, and i really appreciated the possibility of early check in after a long journey

wifi is decent if you want to work and there is a restaurant at the front of the property which

wifi could ve had stronger connection.

2) there's no working wifi

we had wifi as well

the bad wifi.

the breakfast is full of fruits, and the people of the hotel are super friendly and clean

would have given this place 10/10 were it not for the loud noises coming from the bar downstairs when i was trying to fall asleep around 10-11 pm

staff listened to my concerns about hotel bar playing music so close to the one the one room downstairs and turned it down/off and eventually

delicious breakfast, staff was awesome. plus, that terrace...

room was the last one available so near the front and the noise of the bar, the street, and neighboring dogs

the resto and bar stay open till 11p

wifi was sometimes down

there was a wifi zone in my room, but i didn't really have much wifi coverage in my room

room far from wifi

nice staff, great wifi signal great location

cleanliness, warm staff, quiet sleep, laundry service is a plus, and of course its location

they also offer a laundry service which was quick and well priced

free filtered water and coffee/tea facilities friendly staff paid but very quick laundry

fair price. good and speedy laundry.

laundry for a reasonable price

even the wifi signal is low

working wifi

wifi worked quite well :)

poor wifi

museum, live parrots in the court yard, excellent customer service and the spa was absolutely amazing

also, their laundry service was fast and did a good job for a fair price

it is comfortable, if not fancy, it has a pool, and it is less than a block from antigua’s central square and thus close to all of the

the kids were very comfortable

loved the view to the pool- staff incredibly helpful with luggage and great attitude towards kids decor and pool is great quiet &

laundry service offered

also they charge 40q a lb for laundry which was literally outrageous

speedy laundry service

wifi works

location - very central, super friendly staff, good wifi and hot showers, clean and more importantly spacious

cheap laundry, it was actually cheaper than nearby laundry places

they have laundry service

laundry service was poor

their laundry service is great and fairly priced

we could store our luggage and they could help us with our laundry very quick

great hotel, good location and cheap laundry service !

we used the laundry service the hotel recommended (and is affiliated with) and one shirt was damaged

i particularly liked having breakfast with a volcano view from the roof

great accomodation with incredible breakfast view, comfortable beds

breakfast was nice and you can eat on the terrace looking out to the volcano

the breakfast was perfect and they let me leave my bags

friendly staff, beautiful location, delicious breakfast

very nice room, good location, good breakfast and free parking

breakfast delicious, rooms grate, very clean and they have there parking space in the hotel

the plunge pool wasn t working when i was there, a primary reason i chose the place

spacious family deluxe room, comfortable beds, daily cleaning service, helpful staff, delicious breakfast, great hot water in the shower, the convenient walking distance to everything, and the

first room i was assigned was in a dark corner next to the laundry room

very pleasant and helpful staff i did not know there was a kitchen.

also the availability of a kitchen to store / prepare food

all comfortable, shower decent, lovely courtyard, great roof terrace (amazing views), kitchen with fridge etc

laundry available per bag, small or big so not per piece

the breakfast consisted of a platter of fruits and a little pancake

i emailed before checking if we could have breakfast at 7am because we were climbing acatenango at 7

there's a restaurant and a bar at the hostel

and friendliness of staff, bar with live music attached so if you want a quiet place choose another spot during the weekend

the breakfast was tasty and the staff were friendly

we parked the car in their free parking garage and were able to walk to all the points of interest on foot

they only offer us room service it was 9:12pm and they close at

to the meseum, to the pottery and chocolate workshops and the private, guarded, underground parking

it has many museums inside , a restaurant , a bar and spa

of guards at museum inside this hotel kept asking me show tickets and other stuffs if me and my kids were

good breakfast included with a great view of the volcano

be a litte more organized, it would be good to get the breakfast coupons on the day of arrival and coupons for partys like the salsa night without asking,

beds, fully furnished bathroom with hygiene products, great staff and a fantastic fresh breakfast

very good breakfast

wifi poor in room. outside good.

wifi is basically nonexistent

wifi signal in the last room at the end of the corridor

om 23 if i remember well)

great wifi

great location near the center. and very good local breakfast

great breakfast and coffee. clean room and friendly hosts.

the breakfast is good and the coffee is wonderful as well

breakfast is priced separately, and is more expensive than in

the breakfast prepared was homemade, authentic guatemalan cuisine, and very delicious

breakfast was included and we were able to get water bottles from reception

loved the spa tub

really enjoyed the coffee in the room too + the laundry service

good wifi

the spa bath was nice

the second time, i was pleasantly surprised with a working spa bath in the room, which i absolutely needed

i liked the spa tub and the security of the place. it was also very quiet and clean.

wifi works in the room

limited facilities like no spa or pool, bathroom could have been a bit more spacious

wifi sucked

gym is very small and no ac

breakfast buffet with everything you can think of

we loved the playground for kids and the pool.

- comfortable beds, clean rooms - breakfast was really good - great wifi - all in all this place was great

activities for the kids