staff, clean, breakfast

,parking is charged but is secure kitchen and bar open late with outdoor seating

the staff very helpful the room and play machine free fir kids too

screaming kids in room above us for 2 nights. sounded like they were unsupervised

the staff were very accommodating, and the breakfast was very good

booked this hotel because of the gym and the pool which the advertised on this site

was really good reviews regarding the gym however there was broken machines

excellent decor, very stylish, great mini bar & food

bar shut too early in the evening

vid) it could be better maintained

good service at bar and resturant

the pool was a lovely bonus on such a hot day. breakfast was good and the bed was super comfy

the ledge for the trays at breakfast was a little small and easy to drop the tray.

clean, location, gym, lobby, front desk people.

they don't have a playground for kids as it states on the facilities.

nice hotel in good location for us. free ev charging!

parking is spacious and enough room for a good wide car and low sports car, also ev charging for tesla only but ionity is nearby

were no tea or coffee making facilities in the room and there was no room service the day we were there

bar did not open until 20

very comfortable room service very good

needless to say, i went to a local bar the following night for some tapas and a few beers

good bar for snacks, food, drinks

intermittent wifi connection inside the room, couldn't connect laptop or ipad.

seems to have no encryption)

but we were definitely surprised by the incredible breakfast

the breakfast area was quiet and inviting; the breakfast buffet had a reasonable variety of foods

breakfast is excellent

confortable, clean, shuttle to the airport every 30 min.

shuttle bus worked very well too, it's only 10min drive and for free

restaurant/ bar was welcoming and the service was excellent

room service for ice

not many vegetarian options for room service

a bigger gym would be nice, but for running outside and then doing some weights it is ok.

close by public transportation, very clean, early check in possible.

no room service after 22:00

no information was provided about the services

we were offered early check in even before we could ask

breakfast was higher priced but good

garden, swimming pool, the delicious breakfast and that you have option to check out later.

shuttle service to the airport: they offer it, but takes too long to come the van and too many

breakfast was accessible, location was great. taxi and shuttle services were outstanding

location was good for early flight with free shuttle bus to airport

gym was unusable, treadmill and bike were broken, dirty towels left lying around and the

of little milk cartons for tea and coffee and told us we could get a little jug of milk from the bar but we would be charged

clean and large room. small gym.

actual bathroom door so no privacy at all, no good restaurants/ bar nearby, quite expensive considerin the area eas far from central

service at the bar was excellent and the bed was very comfortable.

was superb with great three terraces and views breakfast delivered to my room and until 11am

in addition the gym while great is not explicitly a hotel gym and is very popular so guests should be aware and

i was a bit disappointed that the gym is not included in the room and teens can’t use

is a professional gym with small indoor pool and sauna facilities in the hotel and hotel quest can visit at no charge

property has the best gym we’ve ever seen and a remarkable spa

well-equipped gym

was a bit disappointed to the fact that there was only slow speed wifi included

friendly staff and good room service

room and breakfast

high-speed wifi

breakfast was good with a fair choice of food

there is quite early check in, and late check out, what is very comfortable

we had a problem with wifi, but finally we could change a room and everything was ok.

internet wifi connection.

wifi decent too

the staff was very friendly. was travelling with 3 kids and they loved it.

room which is then cold it s says you can have breakfast in room which i thought you could have room

staff was very attentive, the manager was amazing and helpful with our kids needs and the cleanliness is outstanding

was lovely & there was a comfortable bar area

also breakfast lots of options

the location is good close to the metro station wifi is fast and stable

only 1 soaps bar for whole stay

english barrier was really poor between phoning for room service to ording a drink at the bar

check-in, no help with baggage, sockets in awkward places, room service unhelpful, personal items removed from

also, very confortable for travelling with kids and the breakfast superb

the pool wasn t in use and didn t have a sauna/spa!

would be nice if room service had a late night service, everything closes at 11pm so if you arrive late, you will be

room service was great, staff very friendly, design was ok. close to the airport.

wifi dropped out occasionally.

gym was fab , bed was v comfy, loved the free wifi

the laundry service was great

central big rooms. amazing brekky and gym

great hotel with large comfortable rooms and good facilities including a well equipped gym

the room was nice and the pool area very well

they arranged for an early check in which was very helpful

also bar madrid a block from the hotel had great latte we went a couple times a day

nice personel, early check in and made our stay as confortable as possible with our little

bar wasn't open on saturday night charge for use of garage should have been included in the

nice pool bar at the corner 4

early check in time

very helpful staffs..early check in facility

very clean, nice breakfast and proximity to airport

great to have late check out

the price for breakfast could be a bit more reasonable.

the staff were really pleasant, there was a good choice at breakfast time; and the bed comfy.

is so helpful shuttle service to the airport we could do an early check in after a long trip

breakfast was nice good variety

stay was perfect although paid breakfast was bit expensive considering the options

was fine as it should be, clean, modern hotel and great breakfast

this hotel is amazing, facing king fahad masjid, and has great lobby and good breakfast

good wifi quality

are closed, especially at breakfast),

i liked the loby, the reception area, the lounge and bar and the perfect breakfast buffet!

pool didn t open untill 12

swimming pool too crowded

most of all we liked anna from the bar that was so nice and took care about us until last detail

nice pool with breeze right after arriving to madrid is a bless

we could do with more sun beds around the pool

wifi was v slow and the bathrooms and rooms outdated

i wish room service was 24 hours or different time

even when we didn't ask for room service there would always be clean towels and amenities for us when we opened our room door

breakfast was very good and presilla in breakfast was great too

nice bathroom. late check out was great. luggage was safely stored. breakfast was great.

they took my health seriously by been careful with my breakfast

the buffet breakfast was excellent with a lot of fresh fruit, vegetables, spanish prosciutto and superfoods

service team was absolutely helpful and nice, room was clean and breakfast excellent