host was gracious, two sets of keys provided, wifi, directions are excellent

clean, spacious, well located, good value, kitchen well stocked

is in an exceptional location, updated, beautiful kitchen, two terraces, walk to beaches, breakfast, restaurants, shopping

buffet breakfast included, which was on top floor with balcony overlooking albufeira

views from the terrace, walk to albufeira, staff, colourful decor, breakfast just what we wanted,( healthy is what we do ) crusty bread with butter and honey, fruit,

wifi doesn’t reach the rooms: it’s only available at reception and bar (inside) ; breakfast is essential, nothing special but after all fair for the

staff were lovely. pool and breakfast were good.

wi-fi reached the pool and our room no problem

the indoor spa was verrrry cold

the outdoor gym needed a good clean

however there was a shuttle bus service to albufeira from the hotel ( not tested)

down to the bar after putting the children to bed or first thing in the morning before getting to breakfast

there was also an indoor pool within the spa complex but this was an additional €15 per adult which, for an all inclusive

i would say it is a hotel more for adults although there were about 5 kids but they were well behaved

breakfast was super, swimming pools indoor and out were lovely and the gym is great

alone so it's not a big deal, but this hotel would be totally unsuitable for our family with kids/teens or for friends traveling together

a car to move around since the hotel itself doesn t offer much of an entertainment baby and kids

think that they could have given you 2 hours a day to utilize the spa facilities like the pools

what impressed me the most was the care they put in having separate areas for adults and kids, both brilliant

beautiful hotel, spotlessly clean, very comfy beds, staff are fantastic, especially pool bar staff , wheelchair

wifi didn t function for us at all and i have seen other feedback saying the same

only pool - would have been nice to allow older kids to use as the space where this pool was was very

what impressed me the most was the care they put in having separate areas for adults and kids, both brilliant

remote location. maintenance around pool.

everything except the heated pool was very small

small heated pool

residence, perfect area to spend some time, good restaurants, well equipped gym, interesting workshops, delicious breakfast, attentive

even the swimming pool area, the cleaning staff all are great to details and helpful

service at restaurants and bar areas was incredibly slow, often bringing out the wrong food or bill for the table - we had

good breakfast, gym, staff and rooms. great massage

off season there’d by minimal little ones, but weddings are family affairs - so screaming older kids was an issue

what an amazing stay. great service, free valet excellent breakfast, big rooms with great views

pool area was brilliant too

the private pool was a big plus

the fridge in the kitchen does not cool enough on the highest setting

the pool was lovely. beds and bedrooms comfortable. kitchen well stocked with utensils.

great swimming pool

pool.

newly renovated hotel, 10 swimming pools, very helpful staff, good fish restaurants very close to the hotel, a lovely shuttle to the

everything. staff, facilities, swimming pool, organization in a covid era.

staff, the drinks, the spa had some of the facilities not working, noise by the pool until

friendly staff, safe, modern complex with really good facilities 4th time we have stayed here- 4 kids in

loved the friendly staff, kids club and pool. lov d the cocktails and bar staff!

spacious balconies, very clean, new equipment inside, elegant environment, parking available, pool available, home feeling all around

pool is one of the best we've seen & they have a little playgroubd with jungle gym & golf for kids

gym was very small - 1 person per room, however it wasn't used much, so we were able to access it

great food, great service very pleased with everything, kids just loved the ship in the pool

absolutely beautiful hotel, amazing staff! spa was 10/10

they have 4 pools, two of them for babies and toddlers

kids club could be better. kids pool could be heated. too cold in april

kids pool, friendly staff extremely child friendly, great location to the beach, great pool bar and food

was very nice close proximity to beach strong wifi large nice room selection of food at buffet is

free gym is too small for a 5 star property

more veggie/vegan options on the breakfast and dinner buffets and a wider choice of cuisine, the gym can be equipped with better/modern equipment and maybe bigger

broken steam room) no menu during breakfast

of the pool bar/restaurant did not match the level of the environment

multiple swimming pools, with ample room to enjoy the water

breakfast was lovely

pool area, nice pools, in general a very luxurious facility

for casual lunch or alacarte breakfast is needed- we ate at golf shops instead

check in eventually they changed the rooms after seeking out the manager the app did not work for room service and when we tried phoning no reply so we got macdonald s from uber the kids club

were exceptionally friendly, pool areas were perfect well equipped with beds and towels and bar/restaurants served a good choice

stayed for a night, 2 adults and 2 kids

breakfast poor bar experience room service dont do it

breakfast is too busy. a lot of kids in adult pool.

parking is included

the spa service and the staff where out of this world

spa, gym and indoor pool closes at 7:30/8pm which is a shame and would be great if it would allow for

eets) breakfast was excellent !

the swimming pool needs updating and the garden rooms.

sadly wasn’t able to use all the facilities (gym) due to the short stay, but have no doubt those would have been well

golf courses were fabulous

asking the staff at reception if we can have late check out 4 days before we had to leave it wasn’t a problem told us a price as we have a 8

even if just 1 person smokes it disturbs a lot of people who need to sit in the smell and the kids around having to breath the smoke