laundry machine and vending machine definitely adds to it

filthy, everything was broken, no change for laundry

the washers in the laundry room didn’t work.

that i was able to wash and dry a load of laundry for 1

what was a lot worse was that staff was talking loudly in the corridor and at the laundry room adjacent to our room; laundry room also had a squeaky door - kept us from sleeping -

instant text communication about my very late arrival, to the fully stocked and equipped guest kitchen in which all guests are invited to make themselves at home

nice, clean, owner's accomodating for late arrival, self serve kitchen very well stocked, bed very comfortable

great location. comfortable mattress. clean room. well stocked kitchen. i would stay here again.

nice kitchen and common areas

the room, the decor, the kitchen access, it was overall a great experience and i will definitely be returning for leisure

our kids enjoyed the pool, which, was why we chose to stay here

i liked the location, parking facilities, staff, security, and room.

no room service or breakfast included

parking

parking first come, first serve is not fair to paying guests & better signage with hospital

convenient and clean laundry area. extremely friendly staff!

breakfast was good for being complementary

breakfast was good, maybe would have liked a little more options for both food and beverages.

bed was comfortable, and it was nice having a kitchenette in the room

breakfast was very good

the website said there is a fitness area but it was locked

pillows, bed moved, bathroom door barely closed, fitness facility was poor

they give breakfast every morning and supeeerrrr nice service

it had a spot to park with a trailer

breakfast was great!

roomy, cozy, clean, quiet , nice breakfast. liked night light in bathroom.

gym had good equipment

check-in very clean, spacious room, comfortable bed good selection at free breakfast buffet, and very walkable

i asked breakfast cold me ask go to places for warm

very cozy and awesome breakfast.

good breakfast and comfortable bed and suite with full kitchen and 2

the 24-hour airport shuttle was a standout service as many hotels stopped pickups at 11:00 pm

we had a full kitchen, they have storage rooms for guests and free laundry

rooms were clean, beds comfortable and having laundry facility on site was a life saver for us since we been on the road for few days

pool, jacuzzi camp fire, grills, work area, basketball court, computer area, laundry room and breakfast was great

pool n gym

wife liked gym. both liked beer and room

the pool and the size of the room

there is nothing bad to say me and my family enjoyed our christmas. wish the pool was bigger.

didn’t get to use the pool or gym but both looks great

the spa tub

spa tub nozzles kept falling out

specifically rented room for spa tub which was non- functional

) and the breakfast bar was more continental style with instant oatmeal, yogurt and toast but it did a have a waffle

unfortunately the kids were rowdy and smoking weed and music was too loud to enjoy the facilities

front desk employee very nice, as was the airport shuttle driver

was right at the pool level

coat rack in room fell out of the wall, shower head was through a hole in the wall, grab bar in shower wasn't stable, couldn't leave breakfast buffet to eat in your room

one of my kids slept in his car the first night because the mattress was severely stained, no discount

and in need of renovation badly, looks like this hotel's housing people on welfare- big group of kids playing outside the front of the hotel when we first arrived

room kinda small really just enough to fit me my wife and my 2 kids, price are great, no breakfast come with your booking, offerall it's

tub and bathroom - we ended up putting a towel down as there was no drain cover and the kids could stick their hands down - and was not very 'pleasant' looking in there

no channels for the kids

the only thing that made me uncomfortable was there were so many kids occupying the pool that there was an older man waiting to get in and i wouldn’t have because

pool hot tub cleanliness kitchen staff

the pool and hot tub were very nice. the breakfast was amazing, the variety was huge!

gym,basketball court and pool were great

kind staff free shuttle

staff were friendly and offered lots of information. kids loved the pool. room was spotless.

clean / friendly staff / close to mall / great breakfast!

room change to a suite better suited for two adults and tw0 kids under age 5

the lobby area had so much to do (basketball court, pool, gym, breakfast room, games)

kids loved the gym and pool table, they have an outdoor basketball court (ball provided) but we didn't have time

pet friendly with reasonable pet fee

4 breakfast

pet-friendly, good breakfast offered. comfortable beds. clean, etc.

location, price, breakfast, noise level was low considering,

the price and continental breakfast

the breakfast was good

pool and gym area looked clean however, i did not use it

and we enjoyed the pool before setting off again on our travels thank

breakfast area cramped and lacking selection.

breakfast could be healthier, less processed food.

was a nice grill and bar sharing the same parking lot as the hotel

hotel shares a parking lot with a busy bar that is open until 4 am

but having shuttle access to downtown albany would make it ideal

have appreciated some kind of early morning granola bar or fruit before catching the 4:00 am shuttle

we went to bar last night about 945 pm waitress was not happy to see us because we should come before you

no breakfast available location excellent

your warm pool and all night fitness center

my husband loved the gym amenities

the amount of people in the pool and hot tub.

no gym restrictions on pool

place exceeded my expectations, the staff was great and helpful the pool was nice and clean

good breakfast choices, including scrambled eggs and sausages

the lack of breakfast options

value for money, friendly and accommodating staffs, complimentary breakfast ud83dude0a

breakfast was very good as well

“kitchen” had no plates, silverware, cooking tools, no pots or pans

rooms were newly remoded. breakfast was ample!

continental breakfast consisted of 2 kids of cereal, bananas, pitcher of juice

breakfast could be better

no breakfast due to stupid coronavirus bullshit but like that everywhere unfortunately

a pool would have been great. a bigger breakfast selection would have been better.

breakfast was not really desirable, only dry cereal most days

the heated pool was excellent

the pool was clean and heated for the kids and they had a great time

and the breakfast was wonderful

the room itself was dated and the kitchen needed some repairs, along with a broken toilet seat.

it was under construction and i had read that they were working on the pool and the exercise area, but i had no idea that the whole lobby and hallways were just totally

second surface that could be used as table with two additional seats is handy when traveling with kids

big room, comfortable bed, good breakfast, modern. you won't go wrong staying at this hotel.

gym was very nice and had the necessary equipment and i loved the coffee in the lobby

missed the wonderful breakfast they always have, but understand why it isn't possible during covid

and the best was the breakfast the next morning, my kids loved the fresh waffles

loved it great breakfast

great value. hot breakfast included, made this a great deal.

the grounds are beautiful including the pool and nature trail

would suggest an indoor heated pool for the colder months, especially for families with children who are staying for more than one

convenient, friendly responsive staff, good breakfast with various options, lovely pool, comfy bed

staff was great, courteous and respectful even to my kids

we were with family for a funeral, the staff was very great and allowed a late check out.

very nice indoor pool that’s heated and the staff were very professional and helpful

very near rpi. sports bar in building. staff was fantastic. highly recommend.

i didn't get to the gym and pool because i was thoroughly enjoying my television and bed

was a great stay hotel was nice and clean and the pool was amazing … it also had a great

we asked for a new beddings to make sure we are using a new one since our kids have a very sensitive skin

breakfast, cleanliness

the availability of the ev charging was a bonus

facility was very comfortable and we enjoyed the pool and fitness room

excellent restaurant and bar within building

amazing breakfast buffet included, so many options and a very large dining area

of the breakfast offering had lots of sugar

breakfast wasnt available like they said

loved the location to the rivers casino, and proctors

the breakfast was great and the woman who served the breakfast was absolutely delightful.

the hotel looks new and clean, included pretty good breakfast

nice pool and hot tub. breakfast was good also

friendly staff, good amenities, excellent breakfast choices. love the pancake machine!

pool the room the service the easy access the breakfast the jacuzzi the maintenance the parking and

breakfast

the had a nice grab and go breakfast because of covid

the cleanliness, furnishings, security of parking, location, access to restaurants & shopping, breakfast options & friendliness of staff

breakfast was limited with warm food

laundry room was decent

in breakfast area

loud in the pool with lots of people, wished it opened up to the outside.

the property is very close to rivers casino which is a fun place

gym equipment wasn't working properly (treadmill)

and close by to a casino with plenty of shopping

the breakfast omelets were dry.

breakfast could have been better. same food each day. the bread and yogurt were not good.

care products for the entire family for the weekend, the spacious room and comfortable bed, the pool, jacuzzi as well as the basketball court right outside the hotel for our kids

friendly and professional staff throughout the 3 night stay from check in to breakfast staff to housekeeping

bed, the pool, jacuzzi as well as the basketball court right outside the hotel for our kids

excellent breakfast choices, very helpful staff

going to the side exit was in need of a serious vacuuming and someone left a pillowcase of dirty laundry on the

easy access, accommodating, pleasant staff, very comfortable beds, great pool and hot tub.

breakfast was much better than i expected

they felt that it was ok for there kids to jump around the room like a jungle gym and bang on the metal frame around the lower part of

the gym was good, and the beds were really comfortable. the breakfast was maintained well.