safe free parking on own premises

were not given the wifi password upon check in

there is an informal bar that opened for us, and the station is very close by

a little bar fridge would be most welcome

wifi didn't reach the bedside of our room so we had to move nearer the door to answer emails and

d of corridor).

notice in this area the public parking is non paying

the location is great. parking is right next to the hotel. the beds were comfortable.

but fine for overnight stay, parking a bit difficult but receptionist told us of free spaces in the nearby

location and breakfast

the staff were really friendly and helpful the breakfast was delicious and our rooms were clean.

shower wall has a strong grab bar to prevent falls 3

were very helpful and our small dog was allowed to sit with us in the bar area while we ate our evening meal

breakfast

we didn t get wifi connection

free parking outside the hotel

it adverties free parking

parking possibilities in front of the hotel are limited

wifi internet quality

wifi was intermittent and complex , could be simpler and better

poor wifi and receptions not well for customers

wifi was terrible

there was no heater and no wifi.

location; the wifi was good enough; thank notre-dame for the fan

i found no bed bugs and the wifi was working very well during my stay

wifi is not very fast, difficult to connect

inly shampoo) poor wifi service...

wifi connection was very poor unfortunately.

the wifi is extremely poor. we were oft out of internet.

no wifi in the rooms but wifi in the restaurant and bar which was good

wifi did not work and reception did not help. room rather old and basic

working wifi.

the wifi did not work in my room, and the staff did not seem interested in trying to fix it

in my room, the wifi reception was very poor. in fact it didn't work.

wish theres a wifi in every room so we will not need to go down from 4 th floor to lounge area as it was cause me

wifi in the room

we did find a nice laundry to do our wash for the remainder of our trip (and found a chinese restaurant near it to eat

poor wifi connection

bar in the main lobby

close to lourdes station and church. friendly staff. clean room. bar service

great welcome. nice little bar with large flat screen tv.

grab bar in shower,in my opinion its a must knowing that people of certain age will need one ,it only

nice bar excellent service comfortable room staff very helpful

the wifi is decent, and the rooms are reasonably large and airy with good-quality modern equipment

spacious room with kitchen

reception and were told that we had to remove all our security settings in order to access their wifi

terrace, the view, the pool and sauna, kitchen was complete, apartment was big enough, beautiful and clean, location was 15 minute good

big parking, finally fast wifi not only on reception

very nice, friendly and accommodating, minor language barriers were overcome successfully

and i agree with another feedback that says a wee bar of soap would have been nice

i was advised to ask for hot water for my tea at the bar, but the communication with bar staff who had no smiles at all gave me a feeling that i were

convenient bar in the ground floor

the facilities were great - an elevator, parking, and a bar where we could sit and have breakfast with our dog

superb staff, simple to park. great location. very spacious rooms. kids loved the balcony.

our requests for strong wifi connection (i worked from the room) were answered and a fan was brought to us when the room (-)wifi wasn't good at all (-)wifi was poor but owner said she would call her provider to get it fixed - not a big deal since we (-)wifi is a bit slow. works but slow (-)wifi connection could be better

the gym can use an upgrade with more options.

gym equipment could be improved. there are no freeweights, bands etc

opens end of april)

4th or 5th stay. gym, sauna, pool, good breakfast, parking & location. what s not to like.

lux. beautiful decor. excellent location. very comfy and posh. lived the pool. views.

spacious room and shower room comfortable bed complete buffet breakfast nice receptionist

location is great, has car park u/neath for 6 euro/day, room was nice and clean ,comfortable and wifi good

relaxing stay, very comfortable beds, really delicious italian food, nice buffet breakfast and very pleasant staff and

we made the most of the outdoor bar in the wonderful courtyard where it was

bar is only open in high season but restaurant serves alcohol and wine is very cheap

all facilities worked well except poor wifi in the room

the wifi was so bad breakfast was so limited

needed maybe 1 extra plug in the triple room and better wifi

beautiful hotel in a great location, i was especially impressed with the bar and restaurant downstairs

the wifi does not work.

daily maids service was great and wifi worked well with no issues

the staff was extremely occomdating by offering us an early and late check out

staff was friendly and helpful, wifi was good and had good connectivity

they even gave us a packed breakfast since we were leaving early

the buffet breakfast had many options including cereals, breads, rolls, fruits, eggs, meats and cheeses

breakfast - did not have many choice

breakfast, view from room balcony, comfortable bed, room service.

breakfast, view from room balcony, comfortable bed, room service.

wifi as terrible in the floor i was on

the wifi didnt work properly and the breakfast didnt have much variety

fruit boiled eggs omelette and sausage cold meats cheese breads juices rooms was clean and fresh laundry and towels every day reception staff and housekeeping staff were polite and friendly relay

get a higher floor for wifi

personally didn t have an issue in my room, but my friends could not get wifi service in their room

wifi was not useable

we prepared our own breakfast. location is excellent and within easy reach of the grotto

didn't have breakfast in the hotel

breakfast was simple, but a very good price

place: the room, kitchen, and toilet are clean

good wifi connection

early check in.. professional and helpful..

breakfast was the same every morning

breakfast was dreadful and only available 8-9am

basic breakfast

breakfast should have some hot food being served like eggs,sausages,rashers and fresh fruits not a

breakfast was very good, variety of food. very good location. very nice and friendly staff

nice quiet reception, helpful staff if you need anything. lovely bar area.

the bar facilities came back at night and no one at the bar to get a drink

the benefit of a good restaurant bar and cafe if desired

credit card payment was out of service. wifi out of range inside the room.

excellent reception, bar + breakfast staff, very professional

the facility is beautiful and the beds are comfortable. the wifi is strong.

the food in the restaurant was delicious and the cozy atmosphere of the bar was just what we needed after a day of driving and sightseeing

wifi was not great

staff great location allowed us to have a late check out black out shutters for good nights sleep quiet street air conditioning which was

hotel bar and foyer was pleasant and manned 24hr

lovely staff. very clean. reception and bar first class

parking was a long walk away

breakfast is standard but not exceptionally varied.

facilities for kids

very poor wifi

very dangerous in my opinion especially with when you stay there with young kids

it s not a dislike, but there isn t a full bar that i saw.

wifi everywhere and when i had a problem with it the gentleman at reception was very helpful

there was no mini bar in the room.

right in the heart of lourdes, not that great wifi otherwise perfect!

the gentleman at the bar was very nice

or little french speaking staff

the coffee at the buffet was not very good but he brought us coffee from the bar which was great

r and reception)

there is a bar on the street, i don t know if it s the hotel s, that plays music on and on and on and

shared private parking.

the spa is not free to guests, which was disappointing

wifi worked

in hotel communal areas was non existent bar was woeful and no restaurant

additionally, the wifi in our room did not work throughout our stay

was no spa as mentioned only two coffee packets in the room

private parking

the parking spot close to the place of stay

spent a half hour finding the hotel before parking the car and walking to it

the free parking is also a plus

parking available, very helpful employees.

excellent staff, kind, friendly, helpful, allowed us a late check out as well.

safe parking close to the hotel

i had little kids) but had 4 single beds

clean kettle and strong wifi

sometimes at night the bar area wasn't covered.

good wifi and very good value for money

big free parking 3 minutes walk from the hotel

comfortable room with good air conditioning (essential during the hot spell when i visited) and wifi (-) the wifi connection was really poor too (-) wifi only works in one specific area

friendly staff, great location close to everything, parking, pet friendly

parking was tricky but staff did everything to help

parking was available but was up the hill and required a walk up and down each time you needed

helpful staff and parking included.

wifi signal is weak

the bar furnished in a pretty cool way

would have liked a small bar fridge in our room as we were carrying medication that needed to be kept cold

they have a restaurant, a bar and a terrace outside where you can have a drink or just relax

staff was good but when i complained about the wifi it was fixed immediately and personally that is excellent service

no proper wifi

everything was excellent except the wifi is slow.

the bar in the entrance foyer was also a nice addition, and the staff were helpful and friendly - even

wifi

little dated but no complaints. wifi could do with a boost sometimes but perfectly adequate

bar wasn t open & wouldn t open as lack of staff & there is no ac in the rooms - it was 38 &

we trued to avail their breakfast. it is just fine.

to massive free car parking facility -arrouza carpark - rooms spacious and nice restaurant and bar area downstairs

breakfast price.

breakfast

s you would expect, dogs not allowed in any of the area)

perfect location on the riverside, 5 mins walk to shops and bars, 7-8 mins to busy pilgrimage site

nice, friendly staff, bar open until late in the evening

could do with more bar staff

staff were helpful but the reception staff doubled as bar staff on saturday afternoon

also could do we tea facilities in the room, you can go to the bar and get pots of boiling water etc to make if you have your own teabags but have to carry up in

bar staff, receptionists and maids always a joy to be with

have liked a mini bar /fridge to put bottles of water and additional plug sockets closer to the bed

location, parking in property

a very short walk from all the stuff associated with lourdes itself, room was perfect with ample parking at the rear for bikes and cars

walk to the churchie stuff and eateries,, ample on sight parking for cars & motorcycles, the staff couldnt do enough to help, especially when my bike broke

secure parking.

the room, the food, the location and the parking - perfect

t much choices) a lot of groups that made a lot of noise wifi very

in addition, kamna also helped us out tremendously showing us how to do laundry and arranging a cab service for our pick up

the wifi is super slow and not very reliable. the breakfast is just ok.

had problems with wifi connection in the room

no tea & coffee making facilities in room, wifi patchy at times,

coin laundry on site was a benefit

everything kitchen ware is on the room when you arrive, that's great

it's awesome that it is equipped with the mini kitchen

breakfast available

very comportable bed, good water service, good conditions kitchen goods and more

a family trip, we are 15pax in total including kids

enjoyed the extreme friendliness how they welcomed us and pursued the opportunities to help the kids

it was a very crowed time but he did arrange a parking space for us

the location is perfect with its own in premises free parking

wifi worked well on the first evening, on the second we had some problems

want: nice location, affordable finest food, very clean and comfortable rooms, easy wi-fi, free parking and great service in every possible aspect

it's easy to access all the local sites by walking for ten minutes, they have free parking and parking is also available opposite the hotel

breakfast was very nice, the beds were perfect, we've rarely enjoyed better beds than in this place

breakfast quite simple

old building. non comfortable roms. breakfast.

good breakfast at reasonable price. friendly staff.

the owner was great and lovely! free parking everywhere.