) was incredibly friendly and laughed at my friend and i getting into the cold, cold pool

they have a kitchen up the stairs

they sell drinks and some snacks at the office in case you crave something and there is a shared kitchen with anything you may need to cook, warm up your food, or store in their refrigerator

comfortable, and the kitchen was helpful for our early morning volcano summit

small kitchen that you can cook in

strong wifi

strong wifi

otherwise the comfort was great - very clean, nice hot water in the showers, appreciate the laundry line

power went out for over 24 hours during our stay

there's a reasonably priced on-site cafe/restaurant serving wholesome food, laundry service, sauna, guest use kitchen

no wifi in the rooms

- great balcony

wifi was great for taking

great wifi

wifi was really slow and unreliable

location is breathtaking as are the gardens and wonderful pool area

tried to charge my over $100 for a load of laundry- claiming the prices are in usd when nothing else in entire hotel is in usd

no wet bar or refrigerator

early closing hours of pool. :

you had to send your clothes to laundry to get them pressed

private beach, excelent view, the spa it is clouse becouse covid, the food it is excelent,

the view is amazing and the breakfast was good

beautiful pool with amazing lake views. extremely helpful staff.

the walls are very think in the room so the wifi does not work inside the rooms.

the staff was very friendly and helpful. the pool was great! very nice view of the lake.