the 21 over pool/area

there s a bar at the beach is well with swings as chairs

i loved the spa and the photography studio services

the spa was incredible as well

we enjoyed relaxing by the pools, which were gorgeous and rented chairs over the infiniti pool for a day

beautiful property with ocean views everywhere and the spa was amazing!

problem was evening bar area man uncooperative and not alot of seats for the number of people in hotel during busy

ordered room service for breakfast the huevos rancheros was delicious and pastries they deliver every

nice gym

it is only for adults

dated pool area. did not mention bar and gym was closed for repairs. also time share pushing.

the spa was very nice, but expensive

the men that service the pool area and bring food and drinks were awesome

super nice rooms, pool area is really beautiful.

there were excellent, well maintained amenities - from the pool to the spa, everything was perfect for relaxing

service at the pools was also very different depending on the day and time

last of all i believe the infinity pool should be the adult area because it is a smaller area

resort with nice rooms and a great pool area

the ocean views/ whale watching from the room or by the pool

the pool area snack bar closed early

they’ve mastered the little touches like turndown service and sunglass cleanings by the pool

would be awesome if there was a spa at the rooftop pool

the location, beach access, rooftop pools, spa and amenities were wonderful!

loved breakfast , i literally ate the same meal every morning because it was so good!

the location, beach access, rooftop pools, spa and amenities were wonderful!

it was clean, staff were friendly, the beach and pools were lovely

paid for the included breakfast- the restaurant staff seemed confused by this and refused to give us the free buffet

team around beachside including pool and restaurants were excellent - in particular axel and marco as entertainment hosts and mario

have breakfast but the room first given at resort was unwanted a room looking at a wall and not

bathrooms close to the pool area, we had to walk up the stairs several times while enjoying the relaxing pool

company), and while it wasn't a huge disturbance, it felt strange while lying by the beach / pool trying to relax

the property is relatively small, making for a peaceful environment in the pool and beach area

there wasn t too many guests during our stay so the pool and beach were never crowded which was nice

bring everything you need to enjoy your day at the pool when you head down for breakfast

beautiful property and restaurant, and amazing breakfast.

not enough separation for the adults-only pool -- the kids pool overlooks the adults area, and kids would simply hang over the edge of their pool and

arquimedis & omar by the pool, javier at azul, david our concierge, alfonso & daniel at piaf/autor, also the person who i

having said that the pools at the hotel are so good that you won't really want to leave

not enough separation for the adults-only pool -- the kids pool overlooks the adults area, and kids would simply hang over the edge of their

the following day we ordered kids breakfast room service ahead of time to be delivered at 11:30 so she could eat first

wish that the staff could have a better communication with guests about breakfast hours,tours,restaurants and car rentals

pool

was surprised by the kitchen/bar area

our bedroom was above the laundry room little noise early in the morning not a big deal

really liked the array of foods available for breakfast

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or heavy

unfortunately, the price for a family with multiple kids weeds out most people

pool

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or heavy

unfortunately, the price for a family with multiple kids weeds out most people

placed noisy family with kids next to us. families rooms should be away from couples.

breakfast was wonderful. staff is very attentive. property is immaculate and beautiful.

gym staff was very helpful

truly excellent hotel with exceptional service delivered with warmth spacious rooms a fantastic kids club wonderful

massages at the pool were wonderful and the hot stone and golfers massages at the spa were both outstanding

the staff let us have a late check out which was very appreciated

beautiful views and pool, close to the beach, wonderful staff (isaac), very safe area

the view-the pool area

if i had to be picky i would suggest a longer breakfast time

juice at breakfast… don’t drink coffee so only option was water..

good breakfast

food is great, breakfast at mezcal was prize deserving

the breakfast was good. over priced and under staffed.

the gym and spa were also fantastic

also great, that there is a kids club on site and the staff there were particularly lovely

renovation and there was some noise also, they wouldn’t let you use the spa showers or any other showers, since our flight left late

our expectations - amazing architecture, beautiful non-chlorinated pool, very attentive staff

options of the 5 pools

great hotel and place to stay with kids. very clean, nice pools, amenities and rooms.

since it was so family friendly it would have been nice to have kids menus at both restaurants..

the location, pool, rooms and cleanliness.

wished they offered room service through the day, they only provide breakfast service.

only thing we didn't like was that the 30 minute pool rule for people's things was not inforced

- from the greeter to the manager to the golf cart attendees to the waiters at the restaurant

quick golf cart ride to the beach area and carts are readily available

food was average in de cortez, painfully slow in pitahayas and poor around the pool - plus extremely expensive

great beach, good pool, slow service

the pool was cold wish it had a heater for the colder months but overall all the hotel is gorgeous

views and multiple nice paths to follow and walk together - it also offers many places that our kids could enjoy, the staff is amazing, very helpful and trying to help in every way that they

grounds, pools, mostly friendly staff, accommodating room service, and overall quality

the hotel upgraded us to a better suite but it looked over the spa and was right on a public walkway

views and multiple nice paths to follow and walk together - it also offers many places that our kids could enjoy, the staff is amazing, very helpful and trying to help in every way that they

in the closet - the beautiful pool in the picture is adults only, so we couldn t go with our kids - expensive food for medium quality - long lines before the restaurants - long wait on the

the adult pool was set on the cliff and absolutely breathtaking

the shower would flood because if the way it was built. the bar closed at 10.

breakfast was really nice

sometimes we just wanted to sit at a bar before or after activities but the only bars were at the pool

breakfast was good and nice location.

the service at the pool and room service was great, the food amazing

parking service

eat for lap swimming), another one on the roof with spectacular view of the waterfront

oh, the private beach is gorgeous and the rooftop pool and bar are fabulous

pool area was stunning (both the quieter one and the rooftop) (+)location and the rooftop pool and jacuzzi with a view are beautiful (+)great pool and beach club (-)the weekend was more a party at the pool area with non-guest (+)comfortable bed. great pool bar hotbtub area (+)artistic vibe and live music fridays, rooftop pool + private beach (+) you can t beat the views from the rooftop pool and hot tub (+)coolest things for me were: the private boat taking you to the beach and the rooftop infinity pool at sunset (+) in addition, the views from the room and the pool/jacuzzi were fantastic (+)professional and caring, and the amenities were outstanding the private beach, the infinity pool, the hot tub, the lounge areas areas to work, read, lounge & snack (+)pool and beach area are great!

love the restaurant and the pool, service is top notch

great pool and restaurant.

loved the hotel drinks by the pool

and that was with what seemed to be 3 different kitchen staff members

location, the cleanliness/ambiance/decor, george's restaurant and the pool

the pool area is lovely and the landscaping is very well

the pool area is lovely and the landscaping is very well maintained and pretty

ever present problem of inconsiderate people staking their claim on the pool lounges early in the a

very nice spa as well cons: for the price of food in restaurant it could be slightly better and the drinks

pros: huge rooms and terraces views are lovely, the main pool is great with good service

contemporary music playing all day in the bar area by the pool would have been fun.

comfortable beds,modern,clean rooms and gorgeous views of the arch from the pool

my son and i liked the pools, game room, and close proximity to the small beach next door

hit with a 28$ per day resort fee at check out but no idea what this resort fee covers, wifi

it s not a huge resort which we really liked and the infinity pool overlooking the ocean is amazing

fantastic views from the room; also liked the gym

great pool area and beaches just a healthy walk of 1 km

on the second day of our attempts to find out what is going on it appears that right next to the gym they have a coworking space with high-speed internet

we could see lovers beach from our balcony our unit had 2 bathrooms and was very spacious the kitchen was well equipped and even had a blender the maid service came in daily, mopped and made

difficult to find, the bathroom in the master room did not have hot water , toilet was tilted and laundry was not in building

jesus the lifeguard is a great employee and always so nice to our kids!

the spa was amazing

room service is a charge

adult pool bar closed at 5pm but the adult pool closed at 8pm

the

floor location opening on pool with little view and lots of kids

construction noise also very quiet around the pool it would of been better with some music

pools are really nice for kids!

the pool hours feel like the hours can be longer on weekends and close past 10 pm

had my sister-in-law, who lived in the area come to visit and they would not let them use the pool area with us

delicious breakfast!

24 hour room service and a kitchenette are included

ivan, leo, martin, ricardo, and others at the bar, swimming pool, and beach area were fantastic

most of the times i have to go to the bar to ask for something

breakfast at the mare nostrum restaurant in the rose is a huge buffet spread, which was lovely -

she didn t understand the wording clearly) but she booked under the impression there was a kids club at pueblo bonito rose and was specifically looking for resorts with a kids club

we may have fit in better with our 3 kids at blanco which seemed more mellow

clean gym gym with updated equipment and a rooftop tennis court

get up before 8am so we had to wait for breakfast but other than that, nothing to complain about

room service chicken = food poisoning. every time room service came it was cold and slow.

special for afonso and cristian at activites desk, and joel at breakfast restaurant

staff and spa are awesome

the one bedroom suites are massive and come with everything you need if you have kids

didn t love that the minibar was full of over-priced drinks

this is the same issue at the swim up bar in the upper pool

the hospitality the bag guys, the service at bar and cleaning crew 5 stars

our balcony with a lovely jacuzzi and bar couldn't even be enjoyed as it was also positioned right above what seemed to be some sort of

beachfront, beach club two infinity pools and a rooftop bar to die for

because the music from the roof top restaurant was pretty loud and at times, there were a lot of kids in the pool that can be too loud

2) we wanted to check out the rooftop bar 360