liked better service at the adult pool bar, the only area we didn t feel the service was extra special had to actively ask a

location of the breakfast facility was central and easy to locate

breakfast and excellent customer service is

bar area opp the front desk is only good

must-do: be sure to watch the sunset with a cocktail at the rooftop adults-only bar before heading off to dinner

the breakfast was incredible, we had it every day by the pool

ana at the rooftop bar at the garca blanca was also so kind and attentive

the gym is really big and complete, not to mention the incredible view as well

definitely consider this property again and bring the kids

kids loved the pool, the beach was nice and clean

was excellent, with the exception of 3 things, no free wifi, no free airport shuttle, i had to pay an unexpected $80 round trip to the airport fee after

i wish someone would ve just told me to call room service

great pools and gym.

water park is mainly for kids - we didn't realize it based on pictures, the basket was fun for

was excellent all friendly and helpful thru our whole stay waterpark is great for kids and families room was good

there is an underground walkway to get to the other side of the street to the water park

3 kids (5, 7 and 10) were entertained the entire time

lots of on-site activities, including great little waterpark, mini-golf, kayaking, pingpong, volleyball, etc

the gym hours were 7-3 which was a bit of a bummer.

then at bar it swingers we re talking about sex orgy

spa has great clean facilities, well equipped gym

ned by the same company) and take advantage of

of the restaurants were closed and there was no 24 hour room service as advertised

the pool was always clean

one breakfast place open which create a chaos in the morning because hotel it's big

the pools were great

the buffet breakfast was delightful

but if you want a hand to get around the resort you can pick from a golf buggy or boat taxi to take you where you want to go

pool is 24 hours so that can be noisy, we were lucky as there were not so many people and no noisy

the pool- very clean

i loved how the hotel is right on the ocean and that it has a pool

the location, rooms, garden, beach, pool everything was awesome. thank you!

appartment really pleasantly surprised us, it was huge, with kitchen, big swimming pool, a lot of greenery, free parking and breakfast

self sufficient(mini kitchen, utensils & fridge in the room) place with balcony for a 1 or 2 nights stay

in the kitchen there are no facilities just 2 plates and 2 cups

there was only 3 forks and one small spoon in the kitchen area; and no knives at all

the kitchenette had a couple plates, bowls and cups but no utensils so need to have your own in order

the kitchen was good enough for cereal breakfast, coffee

people complain about breakfast in reviews, but honestly, it was fine - it does take some time, as you order from the

i had one of the most amazing massages ever at their other property's spa and i will return again the next time we are in isla

great breakfast at a relaxing location.

the pool was small but it didn t bother much because we were at the beach.

the meals at breakfast were deliscious and memorable in their presenation and flavors

and i enjoy the breakfast included beach front

was able to use pool shower after already checked out, but had still spent the day at the beach

all in all, it was an ideal choice for our family (including two young kids) and high on our list of places to return to

perfect location, step to the beach and a green oasis by the pool.

staff knowledgeable and helpful, kids enjoyed the ocean and the pool!

also wish that the breakfast offered in am would have a few more options for the kids such as eggs, waffles or pancakes

stone walkway to pool uneven and hard on the feet. easy to stumble. no wifi in bedrooms.

bar open longer, and ability to charge to room

i was impressed by the location and i travel with my family (2 kids) (-)they allow kids now (+) location is awesome for our kids and adults (-)did not know kids were aloud (-) also wish that the breakfast offered in am would have a few more options for the kids such as eggs, waffles or pancakes (+) the beach in front of the hotel is too strong and rocky to swim in, but my kids still really enjoyed playing at the edge of the water and in the amazing sand (-)is only serviced every other day, screaming kids in the room next door with very thin walls, room felt a bit (-)does not have a restaurant) rooms are a bit dated pool wasn t really clean no activities for kids, it s rather an adults only (-) owners 4 kids dominated the pool our last two days

they have water coolers for filtered water, free wifi, refrigerator in room,

pool area with plenty of shade on one side and sun on the other

place is very friendly with the kids and the place looks nice for them

breakfast buffet included wonderful food and beverages

running machines were not working in the gym, but you had other things you could use

pool, very friendly staff all around the hotel

good wifi, good location

good wifi, easy check in and check out

the pool is actually a dirty five foot bath outside which does not get any sunlight

the pool area is around the back of the building and isn't somewhere where you would spend the day

we didn t get the wifi code

the beach is within walking distance, there’s 5 pools , one lazy river and an indoor hydro therapy pool

close to everything and clean . fun pool activities. lazy river

i also managed to book a spa treatment that was amazing

staff were great and friendly (especially lucero)the pool area is nice, didn't eat but the food looked massive and fresh

lovely pool, super helpful staff. a range of treatments available.

loved the swimming pool and staff were very friendly and helpful

hotel, it’s gardens and pool were wonderful and relaxing