i was on the 8th floor convenient for the roof swimming pool.

the laundry room is super convenient

wifi gets disconnected after a few minutes of inactivity and you need to manually reconnect every

very nice room, very comfortable bed, free drinks and free chef cooked breakfast was awesome.

enjoyed most the hotel having a laundry room on each floor

it is pretty clean, the pool was nice, you could take a walk around the hotel.

respectful and friendly personnel, clean room, pool side, good laundry mat, even gave us a complimentary detergent

everything was clean, the breakfast was fresh and provided many choices, the staff was friendly, there was no additional

room is so spacious and absolutely loved the kitchen

onsite coin operated laundry

i loved that it was reliable and had a shuttle bus available for the parks

overall great hotel, but has not shuttle service as advertised

no shuttle

room was excelent. great view of the pool

pool was out of action until last day.

like the laundry which is available for the guest, very good gift shop and super friendly staff

i love this hotel. the location, the amentities, the pool everything! everything!!!

love the theming and the friendly ness of the staff the hotel lay out is perfect, the gym is accessible to everyone and the pool facilities are amazing

for the kids fun atmosphere and really clean

distance to volcano bay, starbucks on site, pools and lazy river were great

the kitchen worked well as it included a dishwasher

when the parking lot is full it s full

little value for money very poor cleaning pool area a joke gym too small

staff was great and the ability to use the gym alone was a plus

pets barking next to room in the night. no gym or workout place .

breakfast hot and tasteful

bugs in and around the pool. pool could be cleaned a little more, but was still very pleasant

breakfast and evening meal offerings

didn't get to breakfast until 9:40 am, staff member went back to the kitchen, prepared two plates for my

room was beautifully appointed with a mini kitchen, living area separate from the bedroom

hotel was very clean and roof top pool and bar were great

was very little i did not like but i hated that they advertised a gym and roof top bar and pool but these were only accessible for their club members or at a cost of

complete amenities in the room except the gym is not functional

no free access to gym. it was only for club members.

did miss your morning sit down breakfast buffet but the kids were happy to get some fruit &

i didn't get to go eat breakfast.

the location and the upstairs pool and benefits

the complimentary shuttle bus didn’t show up to collect us from disney - again not the hotels fault

the 10 floor laundry the dry does not work

and i had the kitchen accommodation which i was able to order uber eats delivered to the hotel

to come back and have been blessed with the kindness of your staff the family loved the pool

very friendly staff, clean room and a very good breakfast make for an enjoyable stay.

swimming pool was on maintenance, gym was tiny!

cleanliness, fast check in process, early check in available.

no pool or spa access. (main reason for choosing this hotel was for those two amenities)