the pool seems under kept.

the included breakfast out by the splash pool

the staff are great as well and the breakfast is delicious

friendly staff and great breakfast. great location wonderful old building

breakfast was quite tasty and traditional

clean and good off street parking

bunch of raccoons at the pool area, please do something about it , i couldn t eat comfortable

in the room, not enough parking space, not enough room and slow elevators terrible personnel service in reception and

pool was dirty

location across malecon, decent restaurant, good parking and excellent value

stayed here mainly for the pool because it had slides for the kids the pool was super nice and the view from the room was

the pool closed at 8pm

beautiful pool area. room was clean and well appointed

was very accommodating, loved the wild iguanas near the pool

the restaurant and bar were excellent

the food at restaurant and oyster bar is good at a reasonable price

heart of gold zone on the beach nice pool

laundry and spa aren t services provided by the hotel but everything is at a walking distance

location. food. staff. pool. beach.

view , staff, pool

the pool was super nice as well

place was amazing… all the staff there are so nice and friendly from the front desk, bar staff pool staff, buffet staff, bellboy staff house keeping we’re all so nice

convenient location, very clean, good breakfast, friendly staff and reasonable priced.

adrian at the pool bar went above and beyond

location, pool, nice lobby , friendly bar staff and front desk people solved any questions

the bar staff and food servers were the best

elevator didn't work and it was really hard to take up and down my kids stroller

are plenty of activities for the children to do-there s pottery painting,donut eating contest, pool volley ball and so much more

the kids pool was great too

tried ordering room service and they hung up on us 3 times

staff, poor service, old room, no hot water, elevators did not work, towels are dirty, and room service is bad

great room very big

the pool and the suite

the kids pool was great

we stayed on the top floor with a gorgeous view, room with high ceilings and a small kitchen.

the staff, the parking, the room, the day security on site

pool area was nice and the beds were very big and confortable.

kitchen very sparse - not enough items if 10 people stayed here

the late hours in the pool. minisplits were very good and kept everything cool.

found a bag full of garbage in the kitchen. no clean floors in some areas.

there was only one drinking glass in the kitchen

each night by the small pool and hot tub, there is an area where guests usually congregate to socialize and meet new

would be nice to have a pool, no room

play cards, sunbathed, cooled off in the pool.

pool water could be a little warmer.

like that the hot tub never worked on unit 63 and the hot water was little to none also the pool didn t work so it made it a bit inconvenient to go back and forth

that i am thankful i will say that at least we were able to go to a nearby resort for use of the pool which wasn t so bad due to the property pool being

the pool had no lights. which a night swim on vacation would be nice.

we didn't need the kitchen but it had all appliances

not very much hot water for showers. pool to cold to get in

excellent room location. ground floor right by the pool and across from restaurant.

the pool is very nice too

as the restaurant wasn t accessible to order unless we went right into it to order even for room service as there was no menus or phones in the room to call down

the pool

love the view from the pool to the ocean , everything was super clean and staff super helpful