towels, good toiletries, spacious bathroom, excellent bed, absolute quiet at night and fabulous breakfast

location, free car parking, welcoming entrance area with its open fire, kind staff, excellent bar snacks, beautifully decorated room, warm towels, good toiletries, spacious bathroom, excellent

beautiful rooms, lovely bar area and fantastic friendly staff.

the total experience, wonderful rooms, restaurant area and bar with a small but lovely menu

great atmosphere in the bar and restaurant, very welcoming feel

ordering room service wasn t allowed until paid over phone

exceptionally good breakfast

no hairdryer in room. phone in room not working so unable to ring for room service.

no gym and pool

there wasn t during my stay) there is a lovely looking restaurant on

location with parking

pleased with everything just feel like the kitchen could be better equipped with things like sharp knives for

think it should be a lot more cleaner and have a washer machine in there and more cleaner in kitchen and more up to date

no wifi in rooms, had to go into reception to be able to get online

wifi didn't reach my room on the first floor, but in a building like this that is hard to achieve

spa was lovely treat; therapists friendly and relaxing

all areas including the spa and pool were spotlessly clean and well decorated

staff at 1am no trouble for us to have a drink to the bar and escorted outside to our room afterwards

my room service breakfast arrived bang on time and was beautifully presented

room in general/ room service/hotel in general./staff.

wifi reception was poor in the room i stayed in 55..

was no room service, had to beg for towels and toilet roll, toilet didn't flush, no toilet brush, only 1

easy parking

plenty of free parking

we thought the room service meal was wonderful - vegetables beautifully cooked and the main dish excellently

the room was spotless and comfortable. the bar staff were a credit to the business.

location and cleanliness of the facilities. the bar in particular downstairs was great.

the hotel is over a bar which when we stayed there was karaoke on until around 1am therefore making it very noisy

helpful bar manager and efficient owner via telephone

excellent location , friendly and helpful staff . clean rooms . allowed early check in

would suggest the kitchen could be better equipped- coffee canteen - washing up liquid - salt/ pepper

good for parking and close to pubs

located in the middle of shrewsbury and included a parking space

too many stairs uncomfortable chairs in living room cramped kitchen

arriving by train when i was sent the very long information email it had a long missive about parking to begin with i just thought that was what it was about and didn t read on